Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 426 - 450 of 708

 Reported Location Issue Status
June 26, 2025Pool

There is no water pressure in a jacuzzi. Very weak stream coming from an opening.

Completed
July 16, 2025Gates

Latour entrance gate is remaining open.

Completed
July 21, 2025Tennis / Pickleball Court

The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.

thank you for the heads up. I have issued a work order, and this will be repair asap. Robert

Completed
July 24, 2025Club

There are ants in the men’s locker room, including the lockers and the counters.

Completed
July 27, 2025Pool

As of Sunday July 27th the hot tub is not hot at all, water is completely cold like the pool water. Absolutely NO heat. A few jets are not working at all, and really low pressure. I checked maintenance records and it says work was completed and that the heat and new pump was put in Feb and June. The hot tub is still not working correctly. Thanks

The heater has been replaced.
Robert

Completed
August 6, 2025Gates

Latour exit gate remains open

Completed
August 7, 2025Gates

Latour exit gate stuck open now, 2:33pm, 5 + minutes

Completed
August 9, 2025Club

Pool tables need cue chalk replenishment.

Completed
August 9, 2025Bocce Court

Cold water fountain at Bocce Courts has algae
growing in supply inlet, which is also restricting
water flow. HEALTH HAZARD!

Completed
August 13, 2025Gates

Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott

Completed
August 14, 2025Gates

Latour Ave. out gate is stick open again and making noises.

Completed
August 21, 2025Gates

Latour exit gate is stuck open again

Completed
August 23, 2025Villages

There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.

I will pass this along to the HOA.
Robert

Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.

Completed
September 8, 2025Gates

Latour entry gate stuck open again

Completed
September 8, 2025Club

The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.

Thank you,

Julia Benvensiste

Thank you for request. The team has completed the tasks.
Robert

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

Completed
September 14, 2025Gates

Latour exit gate is stuck open again

Completed
September 16, 2025Gates

Latour exit gate stuck open again

Completed
September 20, 2025Pool

Showers in ladies’ locker room by the pool are barely lukewarm.

Robert: Water heater work was completed

Completed
September 23, 2025Club

In Sawa Spa ladies lounge a hook is missing on the wall in the second shower and in the bathroom.

Completed
September 24, 2025Tennis / Pickleball Court

On the gazebo between the pickleball courts and tennis courts, the fabric shade material has come loose - and is flapping in the breeze. Thanks!

Completed
September 25, 2025Gates

Vehicle entry gate for St Julien apparently not working according to several Bordeaux residents

Completed
September 26, 2025Gates

St Julien entrance gate remains open

Completed
October 3, 2025Tennis / Pickleball Court

Clock at pickleball courts is running slow. This morning (Friday) it was 10 minutes behind.

Robert: A new battery was installed.

Completed
October 6, 2025Club

The swimming suit spin dryer in the men's locker room is not working.

Robert: I tested a few times, and it works. Another member used it while I was there, and it worked for him.

Completed
 Reported Location Issue Status

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