| April 7, 2025 | Gates | At the Barossa fire (emergency) gate the pedestrian entry door is not working. Several neighbors as well as myself have tried several times over the past week.
Maintenance: Tested the gate reader and found it worked intermediately. Adjusted the antenna and the gate worked as designed. I will advise the landscapers to keep the hedge on the corner trimmed back.
| Completed |
| April 11, 2025 | Gates | Latour exit gate still randomly sticking open, like right now 🤔
| Completed |
| April 13, 2025 | Gates | St Julien resident reports St Julien exit gate has been open since 2pm
| Completed |
| April 14, 2025 | Gates | The St Julian exit gate does not close both gates.
| Completed |
| April 14, 2025 | Gates | St. Julien exit gate stays open.
| Completed |
| April 21, 2025 | Gates | Rhone Gate stuck open.
| Completed |
| May 6, 2025 | Gates | The Barossa pedestrian gate across from the bocce courts is broken again.
| Completed |
| May 12, 2025 | Gates | Miwok entry gate stuck open. Beeping……..
| Completed |
| May 19, 2025 | Gates | Barossa pedestrian gate located at California Trail/Trilogy Parkway is not working again. Residents unable to access entry into Barossa unless they use the Sacred Mountain pedestrian gate.
| Completed |
| May 20, 2025 | Gates | The man gate on Solera Street is not self closing. It is out of alignment.
| Completed |
| May 23, 2025 | Gates | The call box at the Solera gate is not accepting access codes and only gives a busy signal when dialing a member's phone number.
| Completed |
| June 10, 2025 | Gates | Latour exit gate is open and does not close.
06.10.25 5:15pm; Gate was reset and closed.
Thank you, Blue Star Facilities Team
| Completed |
| June 11, 2025 | Gates | The pedestrian gate at Solera and Vineyards (entrance to Tuscany) is misaligned and does not close. It's been this way for quite some time, and was reported originally on 5/20. The status on that report states that the item is "completed", but it definitely is not. Please revisit this.
Correct, it was updated incorrectly and has since been placed back under "in progess" status. We will update again when we get the repair date set. Thank you
| Completed |
| June 16, 2025 | Gates | Scott - I reported a pedestrian gate issue, just wanted to be sure I said it was the Solera gate (not Andalucia).
Thanks,
Donna
| Completed |
| July 6, 2025 | Gates | Miwok Gate something is splashed all over the pillars. Looks like lubricant from maintenance of the gates.
Thanks
Ken
| In-Progress |
| July 16, 2025 | Gates | Latour entrance gate is remaining open.
| Completed |
| August 6, 2025 | Gates | Latour exit gate remains open
| Completed |
| August 7, 2025 | Gates | Latour exit gate stuck open now, 2:33pm, 5 + minutes
| Completed |
| August 13, 2025 | Gates | Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott
| Completed |
| August 14, 2025 | Gates | Latour Ave. out gate is stick open again and making noises.
| Completed |
| August 21, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 8, 2025 | Gates | Latour entry gate stuck open again
| Completed |
| September 14, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 16, 2025 | Gates | Latour exit gate stuck open again
| Completed |
| September 25, 2025 | Gates | Vehicle entry gate for St Julien apparently not working according to several Bordeaux residents
| Completed |