Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 301 - 325 of 613

 Reported Location Issue Status
October 5, 2024Vineyards

Water leak end of Moscato

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

Completed
October 9, 2024Gates

The pedestrian gate that allows access from the Montepulciano Vineyard into Bordeaux at Barsac Court is not working. Entering the code does not unlock the gate.

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

I just tried sending 4 photos, but the message won't go through, so I'm sending only one.

Completed
October 9, 2024Club

All recessed step lights to mailroom are out

Completed
October 11, 2024Vineyards

Water gushing, flooding trail below…on top of petite sirah hill overlooking bocce courts

Completed
October 11, 2024Vineyards

Major water leak on hill with picnic table and solar panel. From the right of the solar panel look out towards Vineyard pky.

Completed
October 20, 2024Gates

Porto gate is broken. Won't close.

Completed
October 22, 2024Gates

porto gate broken. Stays open will not close!

Completed
October 26, 2024Landscape

Upper Miwok Park: Two dripper sprinklers near the big oak tree are broken. They are shooting water into the air up to 6 feet away.

Completed
November 9, 2024Club

Clock in men’s locker room never changed after Daylight Savings Time

Completed
November 9, 2024Club

Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)

Completed
November 18, 2024Gates

Latour vehicle entry gates stuck open.... Sorry

Completed
November 23, 2024Pool

Could you please vacuum the hot tub? There’s a lot of dirt where you sit and on the bottom. Thanks.

Completed
December 7, 2024Pool

probably fixed but spa bubbes not working, also water could be warmer

Completed
December 14, 2024Club

Swimsuit water extractor in men’s locker room broken

Completed
December 14, 2024Club

Pathway bollard light on Trilogy Pkwy, uphill, right hand side from tower/gazebo, failing . Flickering on and off

Completed
December 18, 2024Villages

The man gate at the Solera gate is not reading the key cards.

Completed
December 19, 2024Bocce Court

The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay

Completed
December 20, 2024Club

2 Gym issues: 1) The ants have reappeared on the mat in the back corner. I have seen them two consecutive days now, as I stretch out back by the mirrors in the gym.
2) There is an exercise bike that has been turned so the rider looks onto the exercise mat, instead of outside. Please return the bike so the position of the rider looks outside as they exercise. It is extremely uncomfortable for those stretching on the mat.

Thank you

Completed
December 26, 2024Bocce Court

Happy Holiday! Not urgent but the bathroom at the Bocce courts needs cleaning. I tried to tidy it up yesterday (paper towels on the floor, even gave the toilet a scrub but you need a new brush there and there was no cleaning product.). There is toilet paper but I couldn't figure out how to put it on the holder. Paper towels are out as well. Thanks very much.

Completed
December 26, 2024Club

Middle shower stall in men’s locker room has clogged drain

Completed
December 30, 2024Gates

Latour entry gates are locked in the open position

12.30.24 - Gate is closed as of 1:34:08pm. Thank you for letting us know.

Completed
December 31, 2024Gates

The pedestrian gate access at the Solera Gate in Tuscany does not work - hasn't worked for a while and many others have this issue as well. (I haven't tried it today - in case this was something you've alread fixed).

Thanks,
Donna

12.31.24 Thank you for reporting this. The card reader failed and a new unit has been ordered. ETA for part to arrive and be installed is this Friday.

Completed
January 2, 2025Tennis / Pickleball Court

At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.

01.02.25 - We are addressing this issue today. Thanks for letting us know!

Completed
 Reported Location Issue Status

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