Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 251 - 275 of 633

 Reported Location Issue Status
July 18, 2023Landscape

The hedges on Trilogy Parkway approximately 1/2 way up the street on the right side (as you are going up the parkway to the clubhouse) need to be trimmed down again. This is an ongoing issue. If you drive up the parkway you can see where the hedges on the lower part of the parkway have been trimmed properly and where maintenance stopped trimming. The upper part of the parkway needs the same attention as the lower part and because the hedges have been neglected they need a bit more attention to look as nice as the hedges in the lower part of the street. I do thank you for removing and replacing the dead hedges and hoping that with proper maintenance (proper water and fertilizer) they will grow nicely and the hedges will look as good as the hedges on the lower part of the parkway.

Completed
July 21, 2023Landscape

The new plants added along Trilogy Parkway are already dying! They were planted with the rootball exposed. They are not getting watered enough. And they are dying - leaves are drooping and turning yellow. I believe these are Laurel plants added to replace the dead ones.

They need to be replaced. Most of them are dead now. Next time, dig a hole and put the entire rootball in the soil. Then water every day. It's 100 degrees today.

Completed
July 26, 2023Landscape

There is a dead pine tree at the Solera St. entrance into Tuscany. It needs to be removed and hopefully replaced. Thank you.

**** Response from HOA - Reported to Shea Homes to address***

Completed
July 26, 2023Landscape

There is an Italian cypress tree at the southeast corner of the intersection of Sacred Mountain Lane and Vineyards Parkway that is leaning heavily and appears to be falling over. It looks like a previous effort to stake and stabilize the tree has failed.

**** Response from HOA - Reported to Shea Homes to address*****

Completed
August 2, 2023Landscape

About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.

**** Response from HOA - Reported to Shea Homes to address *****

Completed
September 13, 2023Landscape

Broken Olive Tree Irrigation Sprinkler in Miwok Park. The forth olive tree into the park. as counted from Barbaresco Lane, is broken and releasing a lot of water. See attached picture.

Mike Ciopyk

Completed
September 19, 2023Landscape

At end of Muscato Cul-de-sac.
This area is over grown.
It has not been touched in a long time!
Thanks
Ken

Completed
September 24, 2023Landscape

The view is obstructed by leafy tree branches for the 35 mph speed limit sign driving to Trilogy from Fairview Avenue to Vineyards Parkway. Please let me know if this description is not clear.

Completed
September 28, 2023Landscape

There is a missing lamp post on Vineyards Parkway where it intersects with Trilogy Parkway and Solara Street. My understanding is that this lamp post has been missing for a few years now. Has anyone contacted the City of Brentwood regarding the replacement of this lamp post? Isn't replacement covered by: "Landscape and Lighting District No. 06-3 Vineyards. The Community lies within the boundaries of the City of Brentwood Landscape and Lighting District No. 06-3 Vineyards (referred to above as the “LLD"). The LLD was formed to fund landscape maintenance and energy and maintenance costs of streetlights on arterial streets within the LLD."? Given all the special taxes and assessments that we pay, it seems like the City of Brentwood should perform this type of maintenance in a more timely fashion. Thanks.

Completed
November 7, 2023Landscape

Water leak from sprinkler at upper Miwok Park

In-Progress
November 16, 2023Landscape

Broken irrigation line midway along pathway in Upper MiWok Park. Shooting water.

In-Progress
March 5, 2024Landscape

The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!

Completed
May 21, 2024Landscape

Sprinkler leak in the front of the club along the sidewalk at the front of the clubhouse. Lots of water.

Completed
May 28, 2024Landscape

The sprinkler controller at the Lafite Court golf cart path leading to Rhone village (common planting area) has been inoperable for several years. I have previously reported the issue, as did Michael Wolfe prior to his death. Unfortunately, after years of neglect many plants have died and/or withered away. Please have someone inspect our irrigation system here at the end of Lafite Court and repair the sprinkler controllers. I manually turn the system on for my side (in front of 1100 Lafite) at least once a week, as does the gardener for my neighbor at 1101 Lafite Court. However, when we are away for several weeks the vegetation suffers immensely, particularly in the summer months.

In-Progress
June 1, 2024Landscape

95% of the grass in Meritage Park is dead or dying. It is not being watered properly. There are obvious broken pipes which are part of the sprinkler system. Only 5% of the grass is getting any water at all.
Why would you install grass if you do not water it properly???

In-Progress
June 3, 2024Landscape

One of the two newly planted young purple flowering trees at Miwok Park needs to be re-secured at its support pole. It has broken loose from the top tie and bending over. If not secured, the tree will not grow straight. I noticed this driving by and did not stop to take a photo.

In-Progress
June 18, 2024Landscape

I would like the bushes on Trilogy Parkway behind my house topped and trimmed at least a foot, preferably even with the top of the iron fence. I live at 1966 Sacred Mountain Lane and in order for the bushes to grow full and healthy, they need to be topped annually. Several have died over the years due to improper care, as this has been an ongoing issue for several years. I was also advised last year that the bushes would be topped annually in the spring as part of the standard maintenance program and that I would not need to send in a request as I have since I moved into the home in 2019. I also watched maintenance staff top and trim only the bushes behind 1958 Sacred Mountains home today, leaving the rest of the block undone. Why is that? If you look at those bushes, you can see a noticeable difference versus the bushes behind my home.

Completed
July 4, 2024Landscape

The water pressure on the North end of Miwok Park is extremely low and/or has clogged sprinklers. The grass is dying and I hope something will be done before we lose the entire grass area because of the lack of water.

In-Progress
July 15, 2024Landscape

Leaking irrigation pipe along path in upper MiWok park.

Completed
July 20, 2024Landscape

Park and trail between Chianti Ln and Barbaresco

50% of grass is burnt out to due need of sprinkler maintenance. Some are misdirected and others are clogged.

Larry

In-Progress
July 21, 2024Landscape

On July 4, I asked for landscape maintenance and I see it is listed as "In progress". Absolutely nothing has changed in the large areas of dry and dead grass. The sprinklers are coming on with a foot and a half coverage which doesn't begin to cover the dry areas. How much do we have to lose before someone actually comes to see the lack of water pressure for the grass at the North end of Miwok Park?

In-Progress
July 22, 2024Landscape

The Lanscaping at the entrance to Andalucia Lane is in need of water most of it looks dead.
Please have someone look at it.

Regards,

Elsa

In-Progress
July 26, 2024Landscape

Please, please, please check the sprinklers at the upper end of Miwok Park. This is my third request for someone to actually run the sprinklers and look for the problem of no water pressure getting to the grass. The grass cannot withstand 100+ degree days and very little, if any water. One sprinkler line was on today, but only one sprinkler at the end was working. My requests are marked In Progress, but nothing seems to change.

In-Progress
July 27, 2024Landscape

The recent addition of rocks and boulders to the landscape medians in front of 1101 Lafite Court resulted in the work crew breaking the water pipe which waters half of the landscaping on the 1101 Lafite Court side of the golf cart path. I immediately notified the HOA (Jayme Walls) and received a response that the mattewr would be attended to. Now, after several months much of the landscaping is dying or dead and the problem has not been addressed. Likewise, the automatic sprinkler system for this area has not worked for over 5 years, which has facilitated myself and the gardener for 1101 Lafite Court to manually turn on the irrigation system every week.
Dozens of plants have now died and numerous other plants are threatened. I can't imagine why this matter has not been fixed as I have been alerting Mr. Walls and other Trilogy employees for several years. My Neighbor Dennis Reynolds asked for me to advise of his dissatisfaction with the manner these repairs have been ignored. I am also notifying the property managers Nacny and Patrick Lewis of this most unfortunate situation. The landscape employee who previously checked on the sprinkler system was not fluent in english and stated that he did not know how to fix the control boxes, but true to your word he came out and looked at the boxes for a minute or two and shook his head and left.

In-Progress
July 29, 2024Landscape

Broken sprinkler system at golf cart gate if front of 1100-1101 Lafite Court. Me. Reynolds gardener Carlos repaired the broken supply line pipe, however we need to have the sprinkler control box(s) repaired asap?

In-Progress
 Reported Location Issue Status

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