January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
May 19, 2024 | Gates | Sonoma in gate stuck open and is beeping.
| Completed |
June 11, 2024 | Gates | Sonoma Gate Control Panel display is defective and unreadable. The display just shows dots which makes it impossible for visitors to find any resident information. I have included a picture of what the display looks like. I was told it has been this way for several weeks at the least.
| Completed |
March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| Completed |
November 13, 2023 | Villages | Someone has spilled blue paint down most of the length of St. Julien. thanks
| Completed |
January 17, 2023 | Villages | Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.
- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW
| Completed |
December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| Completed |
March 29, 2024 | Gates | Solera gate is stuck half way closed/open
| Completed |
March 26, 2024 | Gates | Solera exit gate has been stuck open for the last couple of days.
| Completed |
April 8, 2023 | Club | Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)
| Completed |
May 17, 2022 | Club | Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken
| Completed |
December 28, 2022 | Landscape | Sidewalk ballast light appears to be ready to go out, currently flashing one-off. Trilogy Pkwy, last curve before before Healing Rock, heading UP to Club
| Completed |
July 14, 2023 | Club | Shower in men’s locker room won’t turn on (handicap accessible shower stall)
| Completed |
April 11, 2024 | Club | SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.
| Completed |
January 18, 2023 | Villages | Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!
| Completed |
February 8, 2025 | Gates | several residents have reported, and I have seen, St Julien entry gate is periodically sticking open for long periods of time. This has been on-going since Feb 3.
| Completed |
July 17, 2021 | Bocce Court | Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.
| Completed |
August 13, 2023 | Villages | Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.
| Completed |
November 19, 2022 | Gates | Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.
If there anyway to make this less dangerous?
Thanks
| Completed |
July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| Completed |
October 5, 2023 | Club | Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.
Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?
Thank you
| Completed |
March 29, 2023 | Bocce Court | Sand bags have been removed from the V Ditch drain behind the Bocce Court and mud and sand are now flowing into the drain which may cause underground blockage. I have photos that I can send to a separate email if that would be helpful.
Thanks for checking on this issue.
Shay
| Completed |
August 12, 2024 | Vineyards | Same leak I've reported before. Now I wonder if it could be exacerbated by the tractor during vineyard maintenance. It's below the vineyard behind Frascati, between poles #60-70, near the shiny aluminum metal band on the pole near 70. You can see the moss that's grown on the little puddle. There's a little black circle of open water without moss that to me looks like it's coming from the real source of the water. It's the only wet patch of green at the bottom of the hill.
If it's a spring or something you don't care about, please let me know so I stop reporting it.
what
| In-Progress |
September 20, 2020 | Gates | Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.
| Completed |
September 25, 2024 | Gates | Right side of Latour gate has been in the open position multiple times when we try yo leave but when we drive up it opens fully for us to exit so we haven't reported anything. Today, however, John tried to leave after lunch to go back to work & he couldn't get out of Latour gate, had to back up & drive to St. Julien gate to leave. I didn't see that issue recently reported. Any idea when our Latour gate will be working like it is supposed to?
| Completed |