Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 251 - 275 of 612

 Reported Location Issue Status
January 4, 2024Gates

Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.

Completed
May 19, 2024Gates

Sonoma in gate stuck open and is beeping.

Completed
June 11, 2024Gates

Sonoma Gate Control Panel display is defective and unreadable. The display just shows dots which makes it impossible for visitors to find any resident information. I have included a picture of what the display looks like. I was told it has been this way for several weeks at the least.

Completed
March 24, 2023Club

Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe

Completed
November 13, 2023Villages

Someone has spilled blue paint down most of the length of St. Julien. thanks

Completed
January 17, 2023Villages

Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.

- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW

Completed
December 6, 2023Gates

Solera pedestrian gate will not open. It takes the member card but the latch will not click open.

Completed
March 29, 2024Gates

Solera gate is stuck half way closed/open

Completed
March 26, 2024Gates

Solera exit gate has been stuck open for the last couple of days.

Completed
April 8, 2023Club

Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)

Completed
May 17, 2022Club

Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken

Completed
December 28, 2022Landscape

Sidewalk ballast light appears to be ready to go out, currently flashing one-off. Trilogy Pkwy, last curve before before Healing Rock, heading UP to Club

Completed
July 14, 2023Club

Shower in men’s locker room won’t turn on (handicap accessible shower stall)

Completed
April 11, 2024Club

SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.

Completed
January 18, 2023Villages

Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!

Completed
February 8, 2025Gates

several residents have reported, and I have seen, St Julien entry gate is periodically sticking open for long periods of time. This has been on-going since Feb 3.

Completed
July 17, 2021Bocce Court

Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.

Completed
August 13, 2023Villages

Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.

Completed
November 19, 2022Gates

Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.

If there anyway to make this less dangerous?

Thanks

Completed
July 10, 2023Club

Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.

Completed
October 5, 2023Club

Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.

Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?

Thank you

Completed
March 29, 2023Bocce Court

Sand bags have been removed from the V Ditch drain behind the Bocce Court and mud and sand are now flowing into the drain which may cause underground blockage. I have photos that I can send to a separate email if that would be helpful.
Thanks for checking on this issue.
Shay

Completed
August 12, 2024Vineyards

Same leak I've reported before. Now I wonder if it could be exacerbated by the tractor during vineyard maintenance. It's below the vineyard behind Frascati, between poles #60-70, near the shiny aluminum metal band on the pole near 70. You can see the moss that's grown on the little puddle. There's a little black circle of open water without moss that to me looks like it's coming from the real source of the water. It's the only wet patch of green at the bottom of the hill.

If it's a spring or something you don't care about, please let me know so I stop reporting it.

what

In-Progress
September 20, 2020Gates

Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.

Completed
September 25, 2024Gates

Right side of Latour gate has been in the open position multiple times when we try yo leave but when we drive up it opens fully for us to exit so we haven't reported anything. Today, however, John tried to leave after lunch to go back to work & he couldn't get out of Latour gate, had to back up & drive to St. Julien gate to leave. I didn't see that issue recently reported. Any idea when our Latour gate will be working like it is supposed to?

Completed
 Reported Location Issue Status

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