Maintenance Issue Reports

Trilogy® at The Vineyards

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Entries
 Reported Location Issue Status
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best

Keith Groves

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best
Keith Groves

In-Progress
July 24, 2026Villages

There is a tree in the olive grove behind our house that has a dead branch. This branch is hanging over the fence above our yard. Please have the dead branch removed and thin the overhanging branches. Thank you.

In-Progress
July 28, 2026Villages

The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.

In-Progress
August 1, 2026Villages

Road-kill (poor little bunny) on Chianti Ln near 1617 should be removed.
Scott: hi Maurice, i will go and take a look now. thanks for letting us know

Completed
August 5, 2026Villages

Would like roof inspection of my home. 2100 Solera street. Thanks

In-Progress
August 9, 2026Villages

5th request.

Gate cards #23677 & 23678 do not work at the Barossa (our village) pedestrian gate at the fire exit on California Trail. Please resolve and communicate it has been resolved

Thank you

In-Progress
May 18, 2026Tennis / Pickleball Court

Canvas on top of the gazebo between the pickleball & tennis courts is torn and not fully secured.

Completed
June 7, 2026Tennis / Pickleball Court

On the tennis shed, between tennis courts 1 & 2, the door lock is problematic. When unlocked, the bolt does not retract fully; the door must be pulled or pushed hard to open or close. Also, two of the number buttons are broken off including one that’s in the code. The button stub still works however.

Robert: A work order has been created to replace doors and lock

In-Progress
August 21, 2026Tennis / Pickleball Court

Clock at pickleball courts has stopped.

In-Progress
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
January 2, 2025Tennis / Pickleball Court

At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.

01.02.25 - We are addressing this issue today. Thanks for letting us know!

Completed
April 18, 2025Tennis / Pickleball Court

Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)

Maintenace Dept: We added new screws to resecure the gate latch

Completed
April 24, 2025Tennis / Pickleball Court

The net strap on Tennis Court #1 is worn and needs to be replaced.

As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.

Can a new net strap be ordered for the net on Tennis Court #1?

The players can install the new strap once it arrives.

Thank you.

Completed
April 25, 2025Tennis / Pickleball Court

Tennis Court 3 - Net strap broken.
Can a new strap be ordered?

This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,

We need two net straps now, one for court 1 and another for court 3.
Thanks 😊

Completed
May 30, 2025Tennis / Pickleball Court

Clock at pickleball courts has stopped

Completed
June 18, 2025Tennis / Pickleball Court

Clock at the pickleball courts has stopped working.

A new outdoor clock was ordered on Tuesday, 6/17/25 through Amazon. ETA 5 days

Completed
July 1, 2025Tennis / Pickleball Court

It would help to have a ceilng fan installed on the pergola between the tennis and pickleball courts. There is electrical feed there and also the structure to hold the fan. This would add to the comfort and health of the players and guests during the extreme summer months. Thanks from Alan Cezar

In-Progress
July 21, 2025Tennis / Pickleball Court

The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.

thank you for the heads up. I have issued a work order, and this will be repair asap. Robert

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

Completed
September 24, 2025Tennis / Pickleball Court

On the gazebo between the pickleball courts and tennis courts, the fabric shade material has come loose - and is flapping in the breeze. Thanks!

Completed
October 3, 2025Tennis / Pickleball Court

Clock at pickleball courts is running slow. This morning (Friday) it was 10 minutes behind.

Robert: A new battery was installed.

Completed
January 26, 2026Tennis / Pickleball Court

Clock facing pickleball courts has stopped.

We will check the batteries again.
Robert

Completed
February 18, 2026Tennis / Pickleball Court

Several of the electrical outlets at the tennis and pickleball courts don't work. We need them to work for special events to aid in food and beverage service, and potentially to help dry and clean the courts. Please restore all outlets near the shade structure between the tennis and pickleball courts to a functioning level.

Robert: I have created a work order for these repairs.
The parts are in and we will start the outlet replacement .

In-Progress
 Reported Location Issue Status

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