Maintenance Issue Reports

Trilogy® at The Vineyards

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 Reported Location Issue Status
June 1, 2026Villages

The sewer grate between 1811 and 1813 Moscato has a lot of weeds growing out of it.

In-Progress
June 12, 2026Villages

The concrete fence next to our house fell.
I have sent previous messages concerning this issue but could not attach a photo, so now here is the photo of the problem.
Location: Viognier Ct

Robert: I have forwarded this request to HOA office.I spoke with the HOA office and was told to repair the fence via Facilities Dept. The concrete rail needs to be cut and refitted. The concrete post has started to lean. I have created a work order.

In-Progress
June 20, 2026Villages

2nd request - The sewer grate between 1811 and 1813 Moscato has a lot of weeds growing out of it.

Robert: This has been reported to the City by HOA.

Completed
June 22, 2026Villages

Pavers in the circle in Porto Village are damaged and could cause tire damage

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
July 4, 2026Villages

Lawn dead and weeds in cracks of driveway no maintenance of yard

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best

Keith Groves

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best
Keith Groves

In-Progress
July 24, 2026Villages

There is a tree in the olive grove behind our house that has a dead branch. This branch is hanging over the fence above our yard. Please have the dead branch removed and thin the overhanging branches. Thank you.

In-Progress
July 28, 2026Villages

The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.

In-Progress
August 1, 2026Villages

Road-kill (poor little bunny) on Chianti Ln near 1617 should be removed.
Scott: hi Maurice, i will go and take a look now. thanks for letting us know

Completed
August 5, 2026Villages

Would like roof inspection of my home. 2100 Solera street. Thanks

In-Progress
August 9, 2026Villages

5th request.

Gate cards #23677 & 23678 do not work at the Barossa (our village) pedestrian gate at the fire exit on California Trail. Please resolve and communicate it has been resolved

Thank you

Completed
September 18, 2026Villages

The gate to the olive grove (next to 1521 Symphony Cir) can not be closed. The latch, the gate, and the fence do not align. It was not installed properly. (I hope we didnt pay full price for that).

See attached photo.

In-Progress
September 23, 2026Villages

The street light is not working, the light is located by my backyard on 2105 Rioja Way. The pole #29949.

Thank you!

In-Progress
May 18, 2026Tennis / Pickleball Court

Canvas on top of the gazebo between the pickleball & tennis courts is torn and not fully secured.

Completed
June 7, 2026Tennis / Pickleball Court

On the tennis shed, between tennis courts 1 & 2, the door lock is problematic. When unlocked, the bolt does not retract fully; the door must be pulled or pushed hard to open or close. Also, two of the number buttons are broken off including one that’s in the code. The button stub still works however.

Robert: A work order has been created to replace doors and lock

In-Progress
August 21, 2026Tennis / Pickleball Court

Clock at pickleball courts has stopped. Hi Mark a work order has been placed and we will take of this ASAP. thank you

Completed
August 25, 2026Tennis / Pickleball Court

Please empty the recycled tennis ball bin at the shed - it's quite full. Also, please rehang the #2 and #3 signs at the courts. I believe the #3 sign is on the ground - not sure where the #2 sign is.

Completed
August 27, 2026Tennis / Pickleball Court

Thanks for hanging the #3 court sign. We found the #2 sign in the shed and placed it on court #2. Could you please hang that one as well? Thanks for emptying the used tennis balls from the recycling bin!

Completed
October 2, 2026Tennis / Pickleball Court

We need the timer for the lights reset on the pickleball and tennis courts. They are coming on at around 7:20 am and we need the timer set for 7:00 am now that it’s darker earlier in the morning. Thanks so much!

Randy Mitchell

In-Progress
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
January 2, 2025Tennis / Pickleball Court

At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.

01.02.25 - We are addressing this issue today. Thanks for letting us know!

Completed
 Reported Location Issue Status

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