| January 12, 2023 | Villages | The new paint on top of the sound wall caps is peeling off badly along the side of our house (left side of Latour gate). We can’t tell how many caps are affected but at least a few look like there are leaves 🍁 on top of the cap but when you look closer the “leaves” are paint peels so they aren’t blowing away in the wind. Haven’t gone out to look at the back wall on Vineyards pkwy.
- Message from VAMC - Thank you for your report. Whit's Painting is aware of the issue caused by all the rain and has reported that they will schedule the repairs as soon as there are consecutive days of clear weather. JW
| Completed |
| April 24, 2025 | Tennis / Pickleball Court | The net strap on Tennis Court #1 is worn and needs to be replaced.
As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.
Can a new net strap be ordered for the net on Tennis Court #1?
The players can install the new strap once it arrives.
Thank you.
| Completed |
| January 3, 2023 | Club | The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.
| Completed |
| May 1, 2026 | Pool | The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.
Robert: Dana has addressed this report
| Completed |
| November 29, 2022 | Gates | The Miwok entrance gate is stuck open and its control box is beeping.
| Completed |
| March 18, 2026 | Gates | The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| August 1, 2026 | Gates | The man-gate at the Solera entrance is out alighment. The gate strikes the support post near the top when it swings closed and sometimes the gate does not fully close.
Scott: a work order has been placed. thanks for letting us know.
| Completed |
| May 20, 2025 | Gates | The man gate on Solera Street is not self closing. It is out of alignment.
| Completed |
| June 19, 2024 | Villages | The man gate at the Solera Street entrance will not fully close. The appears to be misaligned with the frame.
| Completed |
| September 28, 2025 | Gates | The man gate at the Solera Street entrance is not self-closing.
| In-Progress |
| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
| December 18, 2024 | Villages | The man gate at the Solera gate is not reading the key cards.
| Completed |
| March 13, 2026 | Villages | The man door entrance gate into Saint Julian, at Bordeaux does not lock
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| June 22, 2022 | Club | The mail room door that leads to the outside of the building needs to be refinished or repainted.
| Completed |
| April 27, 2026 | Club | The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.
| Completed |
| June 23, 2024 | Club | The Magnolia trees surrounding the round-about at the club entrance appear stressed. Leaves are beginning to yellow and fall. I notice this is the location where artificial turf was recently installed over the tree roots. When the sprinklers to the previous lawn were disconnected for the turf, was there a water source installed to feed the trees?
| Completed |
| June 28, 2026 | Club | The locks on the piano wheels do not appear to lock. Tonight I asked Jason to take a look - he tried several position of the levers on the two piano cart wheels and the wheels did not appear to lock in any position. The Vineyard Singers concert is on Tuesday - it would be great if the wheel locks could work by then. Thanks.
Robert: This has been fixed
| Completed |
| September 10, 2025 | Tennis / Pickleball Court | The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.
| Completed |
| April 2, 2022 | Villages | The little park-like area in the center of the cul-de-sac in Porto village is not doing well. The plants do not seem to be getting water.
| Completed |
| January 16, 2026 | Landscape | The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them
we are working on the programming to work out all the timing with the new programmers.
Robert
| In-Progress |
| May 26, 2026 | Club | The lighting in the first shower stall in the men’s locker room (the one furthest to the right; the one you first come upon) seems to be darker/dingier than the rest. I’m not really sure this is a problem, but we do have residents with compromised vision, so it may be for some. Thank you.
Robert: I have created a work order to get this repaired.
Robert: This has been fixed
| Completed |
| May 11, 2020 | Bocce Court | The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.
| Completed |
| June 23, 2021 | Gates | The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.
| Completed |
| August 12, 2020 | Villages | The Latour pedestrian gate does not latch rendering it unsecured.
| Completed |
| March 9, 2025 | Gates | The Latour exit gate continues to periodically remain open after a car drives through then when it closes it beeps and remains open until the next car drives through then the gate will close. I know this sounds weird but we were walking home and stood at the open Latour exit gate and observed this in progress
| Completed |