Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 861

Entries
 Reported Location Issue Status
August 5, 2026Villages

Would like roof inspection of my home. 2100 Solera street. Thanks

In-Progress
August 4, 2026Club

The bottle-fill function on the gym drinking fountain has been broken since May.

I submitted a written report at the gym in May, and the maintenance sheet stated that parts were ordered on May 29. Since then, I have requested updates on that sheet several times, but none have been provided.

Yesterday, I spoke with Pria at the concierge desk. She checked the records and found that the repair had been reported as completed in May. That information is incorrect. The bottle filler was not fixed and still does not work.

Facilities has reset the unit more than once. Each time, it worked only once or twice and had stopped working again by the following day. Clearly, resetting it is not a repair.

Please have Facilities correct the inaccurate record, determine what repair or replacement is actually required, and provide a specific status update and expected completion date. After more than two months, this should not remain unresolved without any explanation.

Thanks

In-Progress
August 3, 2026Club

1). Trash enclosure of club house.
Please clean up trash on floor & close lid of trash.
No trash smell with lid closed.
2). Light of toilet in ladies restroom at pool & gym needs to get replaced.

Thank you.

In-Progress
August 1, 2026Villages

Road-kill (poor little bunny) on Chianti Ln near 1617 should be removed.
Scott: hi Maurice, i will go and take a look now. thanks for letting us know

Completed
August 1, 2026Gates

The man-gate at the Solera entrance is out alighment. The gate strikes the support post near the top when it swings closed and sometimes the gate does not fully close.
Scott: a work order has been placed. thanks for letting us know.

In-Progress
July 30, 2026Landscape

North end of Miwok walking path area has several dry areas of grass due to lack of enough water for the heat we are experiencing.

In-Progress
July 28, 2026Pool

I believe the indoor pool equipment is moldy, the white weights and noodles.
Thank you!
Scott: a work order has been placed. thank you for bringing this to our attention

In-Progress
July 28, 2026Villages

The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.

In-Progress
July 28, 2026Club

There are two different audio tracks playing in the men’s locker room; one in the poker table area and the other in the rest of the locker room. I realize this is not a major problem, but thought it best to bring to someone’s attention nonetheless. Thanks.

Completed
July 24, 2026Villages

There is a tree in the olive grove behind our house that has a dead branch. This branch is hanging over the fence above our yard. Please have the dead branch removed and thin the overhanging branches. Thank you.

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best
Keith Groves

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best

Keith Groves

In-Progress
July 15, 2026Landscape

Took much water for little green patch ?
Run off onto street.
Please check & adjust. Andalucia gate.
Thank you.

In-Progress
July 14, 2026Vineyards

Same 2 water leaks as 1-2 weeks ago behind Frascati.

In-Progress
July 13, 2026Landscape

Lots of water at each watering for small green area.
White pipe to help soil drainage, I guess, would love less water.

Much runoff onto street.
At divide/entrance of Andalucia gate.
Please check sprinkler. Thank you.

In-Progress
July 13, 2026Landscape

Sprinkler at divide area of entrance to Andalucia.
Lots of water at each watering for small area.
Much run off onto street.

May be adjust water a little?
White pipe to help soil drainage would love a little less water too.

Thank you.

In-Progress
July 13, 2026Gates

Entrance to person gate next to fire exit for Barossa has not been working for atleast two months. When can we expect resolution?

Completed
July 10, 2026Gates

Barossa pedestrian gate on Trilogy Parkway is not working.
Scott: antennas have been replaced

Completed
July 7, 2026Landscape

The sign is down at the entrance to Miwok Park (the one that has the hill).

In-Progress
July 6, 2026Wine Barn

Wine Bar outside lights have been on for days 24-7. Can't this be put on a timer that will shut off if not in use? We are looking at the options of installing a timer or photo cell. we will update once completed. thanks,

In-Progress
July 5, 2026Club

The up lights under the two Magnolia trees out from the event entrance parallel to the parking lot as well as the one on the opposite of the circle in the same position. These have been burned out pretty much since we have lived here six plus years.
See pics for location

Could not drop file. attachement. Hi Ken, we have an electrician coming out on 7/22 at 6pm. thanks.

In-Progress
July 5, 2026Pool

The indoor pool has become oppressively warm. I know you keep it between a range of degrees recommended but it must be over the top of that. It is after all a work out pool. Wouldn’t it make sense to lower the temp and save money on energy and help those of us who use the pool to work out?
scott.this has been fixed. thank you for letting us know

Completed
July 4, 2026Villages

Lawn dead and weeds in cracks of driveway no maintenance of yard

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
 Reported Location Issue Status

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