| May 8, 2026 | Landscape | Water is running pretty quickly out of the drain pipe adjacent to the fountain at the entrance to trilogy parkway. I couldn’t take a photo since in was driving when I noticed it.
Robert: We were doing maintenance on the fountain. Thank you for reporting.
| Completed |
| May 7, 2026 | Pool | Music by the pool is making everyone crazy. The playlist consists of 6 instrumentials on he continuous loop. sounds like music on hold.
how about some variety like in the spa or in the club?
Robert: The playlist has been updated.
| Completed |
| May 7, 2026 | Gates | The Tuscany exit gate on Solera has been screeching day and night every time a car exits for about a week. It can be heard blocks away. I have reported this via phone and at the front desk half a dozen times with no action.
Robert: I will go and investigate. I have made a work order for this issue.
| In-Progress |
| May 6, 2026 | Landscape | Bordeaux needs maintenance. The trellis is in serious condition. It’s leaning and the posts need repair. The roses need to be trimmed and north slope requires some mowing and the bare spots replanted.
Thank you.
Robert: I have forwarded this report to HOA
| In-Progress |
| May 6, 2026 | Villages | The end of Viognier ct. the
post holding the concrete “boards”has tilted causing to fall. Please see the picture attached.
| In-Progress |
| May 5, 2026 | Gates | As you come from Fairview the shrubs behind the bushes in front of the Butterflr sign on the right are ALL dead and have needed to be replaced for months!
Also why are various entry gates like Miwok and St Julien half painted. Sometimes one gate is painted and the other no. Looks tacky
Robert: HOA has addressed this report.
| Completed |
| May 1, 2026 | Pool | The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.
Robert: Dana has addressed this report
| Completed |
| May 1, 2026 | Gates | The Solera Street exit gate to Vineyards Parkway is stuck in the open position.
| Completed |
| May 1, 2026 | Club | The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.
Robert: A new closer has been installed
| Completed |
| April 29, 2026 | Villages | Tuscany fire road maintenance.
Need someone to weed wack the weeds next to our fence between our fence and the drainage ditch. We as homeowners have no access to this area. I tried to attach pictures but it didn't work. Let me know if you need me to send them to you.
Maggie
| In-Progress |
| April 27, 2026 | Club | The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.
| In-Progress |
| April 25, 2026 | Wine Barn | A panel in the ceiling on the inside of the Wine Barn has begun to fall away. Additionally, I noticed what might be white mildew on the panel as well as on the floor at the entrance to the restrooms.
Bob Woods
Robert: I have created a work order for this issue.
| In-Progress |
| April 22, 2026 | Pool | There is an army of ants in the women’s shower area crawling up the wall by the farthest shower.
| Completed |
| April 19, 2026 | Pool | This is probably already on your list; the protective grip coverings for both the outdoor pool and hot tub need replacing. Thank you.
| Completed |
| April 19, 2026 | Pool | This is probably already on your list; the protective coverings to both the pool and sauna handrails need to be replaced. Thank you.
| Completed |
| April 15, 2026 | Gates | Having trouble with gate codes for both Solera and Andalucia. Our codes are not letting people in the gates and today I never got a ring on my phone.
| In-Progress |
| April 15, 2026 | Club | Mailroom door not latching closed on it’s own.
| In-Progress |
| April 10, 2026 | Villages | Hello
The person Gate into Bordeaux on Saint Julian, latch bracket post anchors into the stucco improperly installed.
See picture attached
They need to be re-anchored properly and sealed
Thanks
Robert: I will correct
| In-Progress |
| April 10, 2026 | Gates | Sonoma out gate 1/2 stuck open
| Completed |
| April 9, 2026 | Vineyards | There appears to be a water leak in the water lines in the vineyards behind the park and Solera Street. It is in the middle of the vineyards about halfway up.
Robert: This has been reported to the Vineyard caretakers
| Completed |
| April 9, 2026 | Gates | St Julien exit gate stuck open.
| Completed |
| April 8, 2026 | Villages | The road on upper Gamay Lane at Bourdeau has redeveloped a crack after the recent repair. The crack looks larger than before, about an inch in width.
Robert: This has been forwarded to HOA office.
| In-Progress |
| April 5, 2026 | Club | The digital readout on the shoulder press is not working. Thank you.
Robert: The unit was unplugged.
| Completed |
| April 4, 2026 | Pool | Pool and jacuzzi could use some cleaning. There’s debris in both that should be removed, especially before Easter as the weather will be warmer and there’s likely to be families here using the facilities.
Thank you!
Robert: The pool sweeper broke and a new one was ordered.
| Completed |
| April 2, 2026 | Vineyards | Water sprinkler leak Miwok park area. Water line for vineyard irrigation
| Completed |