Welcome to the Enrollment Portal

Congratulations on your choice to call Trilogy® "home." Your Trilogy community includes amazing resort-style amenities. So that you can be ready to start enjoying all your community has to offer, we have created a simple online system to help you prepare for your upcoming enrollment.

Simply review the information below and complete the advanced preparation items, and you’ll be ready to go. If you have any questions, please contact your local community team using the contact information available here.

Step 1: The Enrollment Session

The purpose of the Onboarding Session is to ensure you are set up and ready to start enjoying the Club. During our time together, we will explain and answer questions about the community, introduce you to all the amenities, establish your Member account (where applicable), and talk through any questions you might have.

For greater detail, we encourage you to review the sections below in advance.

Step 2: Complete Your Documents

So that we can have everything you need prepared prior to your enrollment session, please complete the following section in advance.

Step 3: Review Frequently Asked Questions

We happily enroll thousands each year, and when they ask a good question (and they often do), we add it to our FAQ’s list. Check out some questions and answers below.

If you have a question specific to your Club or community, reach out directly to the team there.

Step 4: Reach Out If You Need Us

We're here to help, so if you have any questions, please just let us know!


Email: member.services@trilogyresort.com
Phone: 623.215.6255


Email: jthomasson@associatedasset.com
Phone: 623.215.6258

Lake Frederick

Email: concierge@shenandoahclubva.com
Phone: 540.699.3232


Email: sharvey@cmc-management.com
Phone: 540.508.4564


Email: concierge@outlookclublv.com
Phone: 702.827.9252


Email: colleen.hairston@fsresidential.com
Phone: 725.605.6008


Email: memberdesk@trilogyresort.com
Phone: 352.708.4062


Email: cbell@associatedasset.com
Phone: 352.243.4501

The Vineyards

Email: concierge@trilogyresort.com
Phone: 925.809.7180


Email: jayme.walls@managementtrust.com
Phone: 925.626.8150