Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 151 - 175 of 451

 Reported Location Issue Status
November 8, 2023Gates

The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?

In-Progress
November 14, 2023Gates

Entrance gate to Rhone Village is stuck, one side closed, one side open.

In-Progress
November 15, 2023Gates

Zinfandel exit gate is stuck open again

In-Progress
November 16, 2023Gates

The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.

In-Progress
November 28, 2023Gates

Bordeaux Entrance gate at Latour is sitting open.

In-Progress
November 30, 2023Gates

Yes, just letting you know that the Latour entrance gate is remaining open.

In-Progress
December 1, 2023Gates

The man gate at the Solera Street entrance is not reading the entry keys.

In-Progress
December 6, 2023Gates

Solera pedestrian gate will not open. It takes the member card but the latch will not click open.

In-Progress
December 13, 2023Gates

The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.

In-Progress
December 17, 2023Gates

I ride my bicycle out the Sonoma gate 2 - 3 times per week. Up until about 2 weeks ago the gate would open automatically as I rode directly in front of the gate. Now it will not open at all. I would assume some type of sensor is either faulty or defective.

In-Progress
December 18, 2023Gates

The Christmas lights on the Solera entry gate into Tuscany are out of order.

In-Progress
December 28, 2023Gates

Bordeaux resident reports the Viongier gate now not lockable, completely broken.

In-Progress
January 4, 2024Gates

Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.

In-Progress
January 22, 2024Gates

Lafite CT Golf Cart GAte card reader not working from either side. Reader at Rhone vehicle gate works

In-Progress
February 1, 2024Gates

During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.

In-Progress
February 5, 2024Gates

Top cover (1/2) of Sonoma gate intercom blew off from storm. Cover is in planter area outside gate.

In-Progress
February 10, 2024Gates

Today I used the new padlock that was recently installed on the gate at the end of Latour. The lock appeared to be locked when I used the 1443 code to unlock it. However, when I went to close the lock, it will not stay locked. No matter what code I set the lock to, it will unlock with a slight tug. Seems the lock is broken. I left the lock on the chain so it looks like it is locked.

In-Progress
February 14, 2024Gates

Entry gate for Latour locked open

In-Progress
February 18, 2024Gates

Latour pedestrian gate spring(s) appear to be weakening, gate does not close completely on its own.

In-Progress
February 28, 2024Gates

Porto exit gate stuck open on one sude

In-Progress
February 28, 2024Gates

The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate

In-Progress
March 8, 2024Gates

Latour auto entrance gate stuck open, and the Latour pedestrian gate is still not closing securely.

In-Progress
March 15, 2024Gates

Lafite golf cart gate was malfunctioning. One half was sticking open. Resident was able to get it to close automatically. May need to be checked

In-Progress
March 17, 2024Gates

Lafite gate malfunctioning again. Resident reports the right side exit gate from Lafite Ct is now stuck open, since early Sunday afternoon.

In-Progress
March 24, 2024Gates

Porto entry gate is open and will not close

In-Progress
 Reported Location Issue Status

LEARN ABOUT THE HOMES AT OUR COMMUNITY:

Call 800.685.6494  |  Join Our Interest List