| December 12, 2022 | Club | It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.
| In-Progress |
| January 3, 2023 | Club | The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.
| Completed |
| January 18, 2023 | Club | Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.
| Completed |
| January 19, 2023 | Club | Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.
| In-Progress |
| February 8, 2023 | Club | Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.
| In-Progress |
| February 9, 2023 | Club | Two Elliptical exercise machines no longer work in the gym
| In-Progress |
| February 15, 2023 | Club | I just wanted to thank you and the contractor who was here yesterday servicing the gym equipment. He was very thorough. Kudos to you for keeping the equipment safe.
| Completed |
| March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| In-Progress |
| March 26, 2023 | Club | One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.
1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.
| In-Progress |
| April 5, 2023 | Club | Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?
| In-Progress |
| April 8, 2023 | Club | Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)
| In-Progress |
| April 8, 2023 | Club | Have night maintenance ensure there are kleenex and disinfecting wipes in Fitness Studio. Thanks!
| In-Progress |
| May 4, 2023 | Club | Four ceiling lights out total in the Hii Komme room on both sides of the divider.
| In-Progress |
| May 16, 2023 | Club | Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.
| In-Progress |
| June 12, 2023 | Club | The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.
| In-Progress |
| June 13, 2023 | Club | The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.
| In-Progress |
| June 26, 2023 | Club | Electrical outlet in Abby’s patio not working
I can send photo
| In-Progress |
| July 3, 2023 | Club | Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs
| In-Progress |
| July 5, 2023 | Club | Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)
| In-Progress |
| July 8, 2023 | Club | Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.
| In-Progress |
| July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| In-Progress |
| July 14, 2023 | Club | Shower in men’s locker room won’t turn on (handicap accessible shower stall)
| In-Progress |
| July 20, 2023 | Club | A light in the H’ii room is not working. It is near the windows.
| In-Progress |
| August 7, 2023 | Club | In the Komei room there's a ceiling light out. It's near the door to the outside.
| In-Progress |
| August 7, 2023 | Club | In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.
| In-Progress |