| December 19, 2020 | Villages | The pedestrian gate/door into Bordeaux at Latour is missing a straight piece of metal that closed off the space near the decorative filigree (we saw the piece on the ground next to the gate 2 days ago) and because it is gone you can now effectively put your hand through from the outside and reach down to the knob on the inside and let yourself into the community.
| Completed |
| January 2, 2021 | Villages | Doggie bags have been out for at least 2 weeks.
Doggie waste is getting full.
(Bordeaux park)
| Completed |
| March 31, 2021 | Villages | Latour pedestrian gate will no longer lock. No matter how hard you push it into place it can swing back open.
| Completed |
| April 12, 2021 | Villages | Bordeaux park is in need of some upkeep. Square picnic tables are peeling- in of need paint, the garbage can wood trim is falling off, the rail fence near the olive trees and path has wood rails that are dislodged and down.
Thank you for your attention
| Completed |
| April 20, 2021 | Villages | Hi,
I live next to the Latour gate. Every so often it needs to be "silenced." It squeaks. I have been gone for a couple of weeks and came home to "fingernails on a chalkboard" every time the gate opens. I think it is the entry side but not positive. My office is on that side of the house and so I hear it from morning until evening. It is driving me crazy. I have had to move to another room to work. Worse yet, I have company coming in about a week and that is the guest room side of the house. They will never sleep if it is screeching like it currently is doing. Please help!
Thanks so much and sorry to be a bother.
| Completed |
| May 4, 2021 | Villages | Street light in front of 1143 St Julien is off at around 10PM on Tuesday 5/4. It has been off at around this time (when we walk our dog) for several nights. When this light is off, the street is quite dark in the area. Note - on 5/4 when the power came back on at around 8:15pm, that street light was on, along with the other ones nearby.
Also note - on this page (https://www.mytrilogylife.com/vineyards/maintenance-issue-report/), where it says "please search the list of existing requests - here", the link at 'here' does not work.
| Completed |
| June 2, 2021 | Villages | Looks Like street sweeper swept away the Blue Reflector for the fire hydrant at the end of Moscato.
Thanks Ken
| Completed |
| June 4, 2021 | Villages | One of the irrigation sprinkler heads appears to be damaged and spraying extra water when the sprinkler is on. It's in Bordeaux Park near the covered benches ... the one right that's just east of the covered benches. I observed this at around 6:30am on Friday 6/4.
| Completed |
| July 21, 2021 | Villages | Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.
| Completed |
| August 19, 2021 | Villages | The wooden fence on the Bordeaux side of Briones Valley Rd - facing out toward Rhone - is in bad shape. This isn't a homeowner's issue as it is the side that faces the street. There are at least two boards along the top of the fence that have either fallen off or have popped up and will fall off soon. The fence is also in desperate need of staining on that side. *** This fence is located on City property***
| Completed |
| September 10, 2021 | Villages | Neighborhood Watch Captain reporting Solera gate is malfunctioning only half open, residents cannot get in or out. Email sent to Management
| Completed |
| September 27, 2021 | Villages | Light pole # 7546
1712 Chardonnay Lane
Is not going OUT; during daylight hours (staying on)
| Completed |
| December 19, 2021 | Villages | Resident Gate in Bordeaux on the exit side has damage. It would appear that a bar was torn from the gate large enough for a person could fit through the opening.
| Completed |
| January 6, 2022 | Villages | 1749 Latour has stain chipping off of their fence facing Lafitte street. It is in need of a new coat of stain.
| Completed |
| January 12, 2022 | Villages | The streetlight located in front of 1566 California Trail is constantly turn off and on during the evening. It only stays lit for a few seconds and then turns off again. Please let me know if I should report this to the City of Brentwood instead.
| Completed |
| March 25, 2022 | Villages | Water is leaking from sprinkler valve box on olive grove path in Bordeaux adjacent to or near Sauternes
| Completed |
| March 29, 2022 | Villages | Sprinkler hub still leaking on olive grove path in Bordeaux. Issue says in progress, but wondered why it hasn’t been turned off yet
| Completed |
| April 2, 2022 | Villages | The little park-like area in the center of the cul-de-sac in Porto village is not doing well. The plants do not seem to be getting water.
| Completed |
| June 22, 2022 | Villages | I live at 1966 Sacred Mountain Lane, due to construction at the models and empty lots, there is excessive dirt (mud) in the gutters in front of my house. I watch the construction staff clean up and wash down the street and gutters leaving a nice clean look; however, they wash this dirt down to my home leaving a mess in front of my house. Not sure what can be done to ensure this does not continue to happen or provide regular cleanup in front of our homes.
| In-Progress |
| June 26, 2022 | Villages | The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.
| Completed |
| July 27, 2022 | Villages | Trash can in Bordeaux park near picnic table needs repair or replacement, it has broken slats on sides.
| In-Progress |
| August 24, 2022 | Villages | Terra Care left a pile of clippings - neatly piled on a white tarp - on the outbound side of the Latour Gate. It's on the exterior/Vineyards Pkwy side of the gate. Hopefully they can come pick it up SOON. Thanks.
| Completed |
| September 3, 2022 | Villages | I received a report from a neighbor that for the past couple of days, the St. Julien exit gate has not been working correctly. Appreciate your help!
| Completed |
| September 15, 2022 | Villages | At Bordeaux Park, irrigation water is flowing abundantly over the sidewalk and grass and into the drains. Looks like a major leak. Has been going on since at least Sept 14 evening.
| Completed |
| September 18, 2022 | Villages | Hi there reporting sprinklers running all day this Saturday along Bordouex park along the sidewalks of latour
| Completed |