| October 31, 2022 | Pool | The interior window frame of the indoor pool has separated, raised several inches and has an exposed nail. Both sets of windows on this wall have peeling paint. The windows are facing the exterior sitting area adjacent to the Spa entrance doors.
| Completed |
| November 29, 2022 | Pool | 11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."
| In-Progress |
| January 3, 2023 | Pool | HOT TUB JETS NOT WORKING
| In-Progress |
| February 22, 2023 | Pool | When will we have music again in the pool, and when will the hot tub be working? Thank-you.
| Completed |
| March 1, 2023 | Pool | Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!
| In-Progress |
| November 5, 2019 | Tennis / Pickleball Court | Tennis courts lights on at 6:00AM. Why?
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| November 5, 2019 | Tennis / Pickleball Court | Is it possible to replace the tennis court light switch with a 2 hour timer?
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| May 4, 2021 | Tennis / Pickleball Court | On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.
| Completed |
| July 25, 2021 | Tennis / Pickleball Court | On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.
| Completed |
| September 1, 2021 | Tennis / Pickleball Court | We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed
| Completed |
| December 31, 2021 | Tennis / Pickleball Court | Please rehang the #1 sign at tennis court #1. Thank you!
| Completed |
| February 1, 2022 | Tennis / Pickleball Court | Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!
| Completed |
| February 17, 2022 | Tennis / Pickleball Court | Could you rehang the sign on Court #2 / Tennis Court - it's on the ground next to the gate. Thank you!
| Completed |
| September 29, 2022 | Tennis / Pickleball Court | Please hang the #3 sign on the tennis court. The sign is on the ground on that court.
| Completed |
| September 18, 2023 | Tennis / Pickleball Court | The third light post (facing court #2) - the light is out.
| In-Progress |
| February 18, 2024 | Tennis / Pickleball Court | At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.
| In-Progress |
| March 4, 2023 | Villages | Porto entry gate is broken-stays open will not close
| Completed |
| March 12, 2023 | Villages | A section of the recently repainted wall cap in my back yard has the paint peeling off again. This is the same section that had already been repainted by the painter (see the ticket I opened on January 18th. The painter did come out and repaint the peeling section, but the paint is coming off again). Clearly the painter did not adequately prep the wall cap before painting.... twice. I'm happy to do the work correctly on my own if the HOA can provide me a pint or quart of the correct paint. I can provide a picture if you like.
| Completed |
| March 28, 2023 | Villages | The swinging door for pedestrian access to Porto Village no longer swings closed.
| Completed |
| April 8, 2023 | Villages | Barossa Pedestrian gate at California Trail & Trilogy Parkway won't open (received numerous calls from residents)
| Completed |
| April 10, 2023 | Villages | There are several large cracks (1-3" wide) across the entire width of the street on Sacred Mountain lane. These cracks have got progressively wider with time and the recent recent rains have made them worse. I suspect they will get worse if not repaired right away and the underlying foundation will be compromised.
- Message from VAMC - These cracks have been brought to Shea's attention. - JW
| Completed |
| July 11, 2023 | Villages | Numerous deliveries indicate my gate code (4166) is not working at the Bordeaux gate where we live.
| In-Progress |
| July 24, 2023 | Villages | Porto gate and pedestrian gate are broken.
| Completed |
| August 9, 2023 | Villages | Hi there,
The Latour gate is squeaking again. Can you please send someone out to lubricate it? Thank so much!
| Completed |
| August 13, 2023 | Villages | Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.
| Completed |