Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 301 - 325 of 451

 Reported Location Issue Status
September 13, 2023Landscape

Broken Olive Tree Irrigation Sprinkler in Miwok Park. The forth olive tree into the park. as counted from Barbaresco Lane, is broken and releasing a lot of water. See attached picture.

Mike Ciopyk

Completed
September 19, 2023Landscape

At end of Muscato Cul-de-sac.
This area is over grown.
It has not been touched in a long time!
Thanks
Ken

Completed
September 24, 2023Landscape

The view is obstructed by leafy tree branches for the 35 mph speed limit sign driving to Trilogy from Fairview Avenue to Vineyards Parkway. Please let me know if this description is not clear.

In-Progress
September 28, 2023Landscape

There is a missing lamp post on Vineyards Parkway where it intersects with Trilogy Parkway and Solara Street. My understanding is that this lamp post has been missing for a few years now. Has anyone contacted the City of Brentwood regarding the replacement of this lamp post? Isn't replacement covered by: "Landscape and Lighting District No. 06-3 Vineyards. The Community lies within the boundaries of the City of Brentwood Landscape and Lighting District No. 06-3 Vineyards (referred to above as the “LLD"). The LLD was formed to fund landscape maintenance and energy and maintenance costs of streetlights on arterial streets within the LLD."? Given all the special taxes and assessments that we pay, it seems like the City of Brentwood should perform this type of maintenance in a more timely fashion. Thanks.

In-Progress
November 7, 2023Landscape

Water leak from sprinkler at upper Miwok Park

In-Progress
November 16, 2023Landscape

Broken irrigation line midway along pathway in Upper MiWok Park. Shooting water.

In-Progress
March 5, 2024Landscape

The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!

In-Progress
April 17, 2023Pool

One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.

In-Progress
July 30, 2023Pool

The blue fabric pool chairs are filthy. When will they be cleaned please?

In-Progress
August 19, 2023Pool

Around the indoor pool has not been cleaned in weeks and weeks. There has been a Q-tip on the hoist chair “which is also disgusting,” a band aid amongst other bits all around the floor. It could do with bring disinfected at least once a week with people walking aroundceith no shoes on.

In-Progress
August 30, 2023Pool

One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?

In-Progress
September 14, 2023Pool

There is ground chalk on the pool deck next to the baby entrance to the pool a bit in front of the monitor's table. I assume this is left over from Grandparents Day on Sunday but definitely should be cleaned up. Certainly does not represent a "resort pool" atmosphere.

In-Progress
September 16, 2023Pool

The indoor lap pool continues to be exceeding warm. It is not healthy to have to work out in warm temperatures. This is a lap pool not a recreational pool like the outdoor pool. It is meant to be a place where swimmers exercise and work out. Who does one speak to about changing the temperature?

In-Progress
November 10, 2023Pool

hot tub temperature to low

In-Progress
November 16, 2023Pool

Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!

In-Progress
February 16, 2024Pool

Love living here! After an incredibly stressful work life, this is our "happily ever after".
While one can have high expectations in "heaven", I don't wanna be a Karen. SO...If I mention something...read with a smile.
With that in mind, the *ladies room for the Delta Athletic Club has so many burnt out bulbs and broken lights*. Is this on the "honey do" list?
Waterline area of pool and hot tub is consistently gross. https://www.tilesanddeco.com/blogs/news/how-to-clean-waterline-pool-tiles.
I'm a retired banker, but if you need to hire me to clean, I'm open for a part time job. :).

Thank you!!

Marlene (and Mitch)

In-Progress
February 20, 2024Pool

Why is the indoor pool room consistently hot and humid? The water temperature of the pool is too high, making it difficult to enjoy a good workout while doing laps. Also, a few of us are experiencing skin rashes after doing laps in the indoor pool, but not experiencing these symptoms when swimming in other pools. Are the water tests showing any problems with chlorine levels, pH,
total alkalinity, calcium hardness, cyanuric acid, or total dissolved solids? Would you please share your test results with us? The pool is a great resource for swimming, but the heat and skin rashes are deterrents for using the pool.

In-Progress
August 14, 2020Pool

The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.

In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...

July 2, 2021Pool

I have been hearing that there is an ant problem when renting the Cabanas. The ants will come out of nowhere and swarm your food. It is most unappetizing. We are renting a cabana on Monday, July 5th and on Saturday, July 10th. Please address this pest problem so the Cabanas can be enjoyed. Thank You!

Completed
July 12, 2021Pool

I rented a cabana yesterday for my grandkids. They were spraying for ants while we were there, thank you. Also I noticed the quality of the Cabana has diminished. The chairs and furniture inside are worn out, the curtains on the sides and back are missing, the TV is gone and wires hanging out on all the Cabanas. Is this work in progress as well? Will there be some updates soon? Is it possible to add a ceiling fan as well? Thank you for listening.

Completed
July 18, 2021Pool

Ladies shower/locker room has several lockers that are jammed. Just FYI.

Thank you
Anna Larricq

Completed
February 15, 2022Pool

The racing clock that sits on the floor of the indoor pool has stopped working. Batteries, maybe? 🙂 thank you

Completed
May 17, 2022Pool

The intake air vent above the indoor swimming pool is black and needs to cleaned for appearance and health concerns

Completed
July 15, 2022Pool

The hot tub needs cleaning please. There is dirt accumulated on the bottom and when it is turned on, scummy bubbles are forming. Thank you.

Completed
August 17, 2022Pool

The swim trunk spin dryer in the mens locker is still out. Do you have an ETA on when this will be fixed. Thank you,

Completed
 Reported Location Issue Status

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