Maintenance Issue Reports

The entry gate at Latour is squeaky terribly!!! I didn’t know but my husband called the front desk a week or so ago asking for it to be fixed. I wrote in on this site early last week about it. I need someone to tell me when it is going to be fixed. I need it fixed asap!!! My husband had a heart attack. I am bringing him home from the hospital today. The gate is so loud he will get no rest. I actually counted the gate closings in the last 5 minutes as 8 times. It is more often earlier in the morning. It is driving me crazy. Drive through yourself; wait with your windows open as the gate closes; trust me you will wince and cringe! We can’t sit outside; it is too painful. PLEASE HELP!

A friend visited yesterday. I had told her to enter the last four digits of my phone number at the Latour gate, which has always worked in the past (causing my phone to ring so I can dial 9 to remotely open the gate.) This time, she got a message displayed that it was dialing my number, and it came through as a voice call. This happened multiple times, including once when I was sitting beside her and saw that she did exactly what was the correct steps. My transponder and card continue to work normally, but I want visitors and delivery people to be able to ring my phone so I can open the gate for them.

Lafite gate stuck open

The pedestrian gate at Solera Street does not close properly. The spring needs to be adjusted or replaced. It does not generate enough force to close the gate. This is more apparent when it is cold outdoors.

Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.

If there anyway to make this less dangerous?

Thanks

The Miwok entrance gate is stuck open and its control box is beeping.

Latour pedestrian gate malfunctioning, key cards not working. Multiple people have tried

😫😫😫 reported to me that exit gate for St Julian is now stuck open.

The pedestrian gate at the west end of the club does not stay latched when you attempt to close it. The gate I'm referring to is near the lawn area where special events are held and near where garbage bins for the restaurant are located. It has a numbered key pad - not activated by a swipe card - and it opens up to the sidewalk on Vineyards Parkway.

Looks like wind is keeping the Latour exit gate open. Not sure about other locations

Ped card reader not working at Miwok gate

Water is constantly running along the sidewalk on Trilogy Parkway between the sidewalk and the ground cover/hedges. Water is most noticeable where the sidewalk curves right (when walking up from California Trail to Clubhouse).