Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 577

 Reported Location Issue Status
December 19, 2024Bocce Court

The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay

Completed
December 26, 2024Bocce Court

Happy Holiday! Not urgent but the bathroom at the Bocce courts needs cleaning. I tried to tidy it up yesterday (paper towels on the floor, even gave the toilet a scrub but you need a new brush there and there was no cleaning product.). There is toilet paper but I couldn't figure out how to put it on the holder. Paper towels are out as well. Thanks very much.

Completed
April 10, 2020Bocce Court

At the Bocce Ball court on the left side of the walkway as your face the courts. One of the sprinkler heads has popped off shooting up a geyser. I put it back in place but noted the twist cap would not lock anymore. Please fix. Thank you.

Completed
May 11, 2020Bocce Court

The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.

Completed
September 6, 2020Bocce Court

Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).

Completed
November 9, 2020Bocce Court

The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.

Completed
February 2, 2021Bocce Court

Card reader at Trilogy Pkwy. /Bocce Courts pedestrian and golf cart gates not working.

Completed
July 17, 2021Bocce Court

Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.

Completed
June 15, 2022Bocce Court

The Restroom at the Bocce courts needs maintenance/cleaned
The light is flickering off and on, I have seen cleaner gas station restrooms
Thanks

Completed
March 29, 2023Bocce Court

Sand bags have been removed from the V Ditch drain behind the Bocce Court and mud and sand are now flowing into the drain which may cause underground blockage. I have photos that I can send to a separate email if that would be helpful.
Thanks for checking on this issue.
Shay

Completed
July 10, 2023Bocce Court

Faux Wooden fence behind Bocce Court has come apart and needs to be repair.

Completed
September 16, 2023Bocce Court

Excessive irrigation watering in bocce park on California Trail. The section that is parallel to the last home up California Trail has been working for over 3 hours today. I don't think it needs anything close to that much water. Picture attached.

Completed
March 24, 2023Club

Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe

Completed
March 26, 2023Club

One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.

1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.

In-Progress
April 5, 2023Club

Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?

Completed
April 8, 2023Club

Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)

Completed
April 8, 2023Club

Have night maintenance ensure there are kleenex and disinfecting wipes in Fitness Studio. Thanks!

Completed
May 4, 2023Club

Four ceiling lights out total in the Hii Komme room on both sides of the divider.

Completed
May 16, 2023Club

Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.

Completed
June 12, 2023Club

The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.

Completed
June 13, 2023Club

The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.

Completed
June 26, 2023Club

Electrical outlet in Abby’s patio not working
I can send photo

Completed
July 3, 2023Club

Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs

Completed
July 5, 2023Club

Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)

Completed
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

Completed
 Reported Location Issue Status

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