Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 201 - 225 of 450

 Reported Location Issue Status
June 4, 2021Villages

One of the irrigation sprinkler heads appears to be damaged and spraying extra water when the sprinkler is on. It's in Bordeaux Park near the covered benches ... the one right that's just east of the covered benches. I observed this at around 6:30am on Friday 6/4.

Completed
August 30, 2023Pool

One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?

In-Progress
April 17, 2023Pool

One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.

In-Progress
March 26, 2023Club

One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.

1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.

In-Progress
July 5, 2021Club

Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!

Completed
April 5, 2023Club

Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?

In-Progress
January 18, 2023Club

Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.

Completed
July 17, 2022Landscape

Over one year ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. Is that still on hold or will that be completed sometime in the near future? I have a view fence that overlooks the upper park, and the space between the fence and the grass is great for growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. They do not spray the spurge which is a prolific spreader of seeds. I have been weeding the area behind my fence about every two weeks. New bark won't solve the problem completely, but it would help.

There is also a watering issue near Chianti on the upper park. There is a large area that is dry because it is not getting water from a sprinkler. Near that area between the grass and Chianti there is constant water runoff into the dirt, (that should be covered with bark) causing the area to puddle with water and be very muddy. This poses a slip hazard for people that leave the trail and take a short cut over to Chianti. It is also an attraction for wasps. Thank you for your response.

In-Progress
March 1, 2023Pool

Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!

In-Progress
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

In-Progress
November 17, 2022Club

Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)

In-Progress
March 2, 2023Gates

Ped card reader not working at Miwok gate

Completed
November 28, 2019Gates

Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly

Completed
October 29, 2022Villages

Pedestrian gate at the end of Voignier Court does not latch. This is the gate that goes to the walkway below the vineyards.

Completed
April 28, 2024Villages

Pedestrian gate between Viognier Court and the walking path behind Bordeaux does not work. Combination does unlock the gate but the gate frame is "stuck" and takes a very hard push to open from the court side. Once open, it will not close again. It appears that the silver rectangular plate on the fence side of the lock extends too far beyond the fence post and prevents the gate itself from closing. There are large bolts on the latch plate which may be the cause. This is a recent problem and was not the case about 1-2 weeks ago since I have been using the gate a couple on a regular basis since it was installed.

In-Progress
October 11, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working or at least this morning, October 11, it was not working.

Completed
November 3, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working, 11/3/21. It has not worked at all this week as well as last week.
This is a ongoing issue with this gate.

Completed
December 11, 2023Club

Please add the mailroom hours to the hours tab on the MTL website

In-Progress
November 16, 2023Pool

Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!

In-Progress
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

December 31, 2021Tennis / Pickleball Court

Please rehang the #1 sign at tennis court #1. Thank you!

Completed
April 24, 2024Club

Please replace broken hooks in the ladies locker room toilet area.

In-Progress
February 1, 2022Tennis / Pickleball Court

Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!

Completed
March 4, 2023Villages

Porto entry gate is broken-stays open will not close

Completed
 Reported Location Issue Status

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