Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 176 - 200 of 450

 Reported Location Issue Status
September 16, 2023Vineyards

Major leak on Syrah hill near number 30

Minor leak behind Frascati between #40-70.

Completed
January 23, 2021Landscape

Median Olive Tree Lights between Calif. Trail and the Tower do not go on at night?

Completed
January 7, 2021Landscape

Miwok park (corner of Barberesco & Miwok) needs the grass replaced. The wild grasses are truly dead and not merely dormant. This half of the park has looked this way for a year and has only gotten worse. Wild grass was a poor choice and if the grass just doesn't look good nor has it grown well. Could we please replace the wild grass with turf grass?

Thank you

December 26, 2020Gates

Miwok pedestrian gate locking hardware is missing, gate can be opened without badge

Completed
November 15, 2020Gates

Miwok vehicle entry gate is stuck open.

Completed
May 10, 2022Club

Monument Sign going up to the club. The stack stones on the sign have fallen and have been laying there for serval weeks?!

Completed
August 6, 2022Gates

My card does not open the sidewalk Solera gate. When I can scan the card it beeps and the light turns green but the latch does not open when the lever is pushed down. I have tried this several times and it works occasionally. I can use the card to open the car gate.

Completed
May 23, 2022Landscape

My wife and I live at 1750 Chardonnay Court. Every day I walk our dog on the "ridge" next to our house which has a lot of olive trees. These trees have historically been very healthy. However, this year I've noticed that several of the trees are doing something I've not seen before. One tree has leaves that are are turning yellow and dropping lots of leaves (in one location so far) but other trees have also started to have yellow leaves at other locations, but not has much as the first one. We have lived here since 2014 and not experienced this before. Should I be worried about the health of these trees? Maybe someone should come and look at them??? I would be happy to have someone come by my house so I could show it to them. (BTW, we will be out of town beginning on June 2, so it would be good if someone could come by before then and I'll be happy to point out my concern.) We really like the trees, they've added much beauty to the area. We don't want to lose them. P.S. We often have other people who walk their dogs along the ridge too. I'm sure they would appreciate healthy trees too!

Completed
September 22, 2023Club

Need new chalk cubes for pool tables in pool tables room. Need at least 6-8 each.

In-Progress
September 10, 2021Villages

Neighborhood Watch Captain reporting Solera gate is malfunctioning only half open, residents cannot get in or out. Email sent to Management

Completed
November 20, 2019Club

New treadmill in the Gym is not working

Completed
October 7, 2020Villages

Newly Resurfaced Road Damaged. While walking on Pinot Place today and noticed that a small section of the newly sealed road was damaged by a vehicle tire. This is in front of 1659 Pinot Place. You can see the tire mark has removed the sealant and the old road surface is visible. I don't know if this damage occurred because a vehicle drove on the road before the sealant had set, or the sealant was applied to thinly. While American Asphalt is still working in Trilogy I think it would be good for them to come and repair this issue.

I can provide a picture of the issue if you email me directly.

Thanks,
Mike Ciopyk

April 3, 2021Club

No internet connection on the technogym kiosk in the gym. Thanks.

Completed
October 17, 2023Club

No longer getting email to notify the US Mail has been delivered

In-Progress
July 3, 2023Club

Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs

In-Progress
June 9, 2021Landscape

Now that PG&E has said that they will not be using their easements inside
trilogy for a staging area can rehabilitation of the deplorable condition of the grassy areas
now begin? It is currently disgusting.....................

In-Progress
July 11, 2023Villages

Numerous deliveries indicate my gate code (4166) is not working at the Bordeaux gate where we live.

In-Progress
May 9, 2022Landscape

Oak tree in common area behind 1960 /1962 Barbaresco needs to be pruned. It has several low hanging branches.
Thank you.

Completed
June 14, 2023Landscape

On July 17, 2022, I requested that bark be refreshed along the view fences for homes along Fiano Lane. This still has not been done, and I am getting a significant amount of spurge (low growing weed) in that area. On rare occasion Terra Care sprays the weeds that are 12 inches tall, but does nothing for the low growing spurge. I am tired of hand weeding. With permission, I will be happy to spray the weeds myself. Hand weeding has become overwhelming. Please address this issue soon.

In-Progress
May 4, 2021Tennis / Pickleball Court

On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.

Completed
July 25, 2021Tennis / Pickleball Court

On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.

Completed
August 10, 2023Vineyards

Once again I am reporting the vineyard water issue. The water was flowing like an open fire hydrant for about 2 hours on Monday above my home at 1803 Moscato Place, i have a video if you need to see where the problem is. I have reported this problem several times, it is not a small leak it is thousands of gallons of water and I am sure we are going to get another raise in our HOA fees due to the increased use of water which is not fair if i have been reporting this for weeks!

Completed
March 27, 2023Gates

Once again the Sonoma exit gate has remained open for several days. This is unacceptable. We all know about the recent burglaries and, although Trilogy is not a completely secured community, Blue Star should be working on making it more secure, not less.
Please don’t give your pat answer, “ We’re working on it.” How about a firm date when the problem will be resolved.

Completed
September 16, 2023Vineyards

One major several smaller water leaks..
1. near the top of the hill parallel to Trilogy Pkwy hose disconnected below 130.
2. leak below 120.

Two minor leaks behind Frascati between 30-70.

Completed
August 31, 2023Villages

One of the cypress trees is falling to the side. Upon entry to the Rhone gate on the left corner.

In-Progress
 Reported Location Issue Status

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