| September 12, 2023 | Club | The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!
| In-Progress |
| November 5, 2023 | Villages | The Solera gates to Tuscany have been open all day, since yesterday. Please close them.
| In-Progress |
| August 14, 2022 | Landscape | The sprinkler valve has not shut off the sprinklers that have apparently been running all day. The sprinklers are located along upper Miwok Park just south of Chianti. The water is accumulating and running down the trail. Reported 7:29 pm on 8/14/2022
| Completed |
| July 8, 2023 | Landscape | The sprinklers are leaking on Moscato Pl. The cul-de-sac end. Been leaking for days. This has been a issue in the past.
Thanks
Ken
| Completed |
| December 2, 2019 | Wine Barn | THe sprinklers on the northeast side of the Wine Barn lawn have been running continuously over the last couple of weeks and one of them has a major leak. I reported this to the front desk about a week ago, but nothing seems to have changed. The lawn is being drowned out and it's a major waste of water, so I'm hoping this message gets to the right people to investigate and fix. Thanks!
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| January 12, 2022 | Villages | The streetlight located in front of 1566 California Trail is constantly turn off and on during the evening. It only stays lit for a few seconds and then turns off again. Please let me know if I should report this to the City of Brentwood instead.
| Completed |
| August 17, 2022 | Pool | The swim trunk spin dryer in the mens locker is still out. Do you have an ETA on when this will be fixed. Thank you,
| Completed |
| March 28, 2023 | Villages | The swinging door for pedestrian access to Porto Village no longer swings closed.
| Completed |
| November 7, 2019 | Club | The technogym kiosk is offline. Unable to log in using my key. Thanks.
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| September 18, 2023 | Tennis / Pickleball Court | The third light post (facing court #2) - the light is out.
| In-Progress |
| July 20, 2020 | Landscape | The Trees behind my home at 1627 Healing Rock Court which faces the Club Parking Lot are dying. They were originally YEW PINES like the others along that row of homes. My neighbor The Schwartz asked to have them removed and replaced with these bushes for more privacy. I never approved this removal but didn't want to cause any issues. BUT now that they are not doing well please have them removed and REPLANTED with the YEW PINES that were original planted when I purchased my home. Please let me know as soon as possible. Thank you in advance for reading this request.
Gloria George
831 254-7000
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| June 30, 2020 | Gates | The Tuscany gates do not work with keys, man gate and drive gates. This has been ongoing for 2 weeks
Today it will not open with car either.
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| August 27, 2023 | Club | The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?
| In-Progress |
| January 21, 2024 | Club | the tv video on the treadmill in the exercise room is not working properly. Some stations are not available for viewing. The screen is dark and a direct tv marker flashes across the screen. any chance that will be fixed soon?
| In-Progress |
| March 14, 2023 | Vineyards | The V- ditch between Porto Village and the vineyard is clogged with debris. The worst is located behind the cul-de-sac.
| Completed |
| June 30, 2021 | Gates | The VEHICLE exit gates do not all respond to and open in the presence of ebikes. Please adjust all gate sensors so the gates open in the presence of ebikes. Thanks.
| Completed |
| September 24, 2023 | Landscape | The view is obstructed by leafy tree branches for the 35 mph speed limit sign driving to Trilogy from Fairview Avenue to Vineyards Parkway. Please let me know if this description is not clear.
| In-Progress |
| April 9, 2020 | Gates | The walk-through gate at Miwok does not lock, even when pulled fully closed.
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| September 17, 2023 | Club | The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team
| In-Progress |
| February 27, 2024 | Club | The weight peg is disconnected from the shoulder press machine in the gym. Thank you.
| In-Progress |
| August 19, 2021 | Villages | The wooden fence on the Bordeaux side of Briones Valley Rd - facing out toward Rhone - is in bad shape. This isn't a homeowner's issue as it is the side that faces the street. There are at least two boards along the top of the fence that have either fallen off or have popped up and will fall off soon. The fence is also in desperate need of staining on that side. *** This fence is located on City property***
| Completed |
| February 21, 2020 | Landscape | There appears to be a water leak in the median where the large fountain is located at the foot of Trilogy Parkway. Water has been running onto the side of the street leading to the club for several days.
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| August 7, 2020 | Wine Barn | There are many leaks and some sprays of water at many of the connectors for the vines around the Winebarn. I have pictures of the locations but no way to upload them. However, when the vines are being watered it is easy to see where the problems are.
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| April 10, 2023 | Villages | There are several large cracks (1-3" wide) across the entire width of the street on Sacred Mountain lane. These cracks have got progressively wider with time and the recent recent rains have made them worse. I suspect they will get worse if not repaired right away and the underlying foundation will be compromised.
- Message from VAMC - These cracks have been brought to Shea's attention. - JW
| Completed |
| July 26, 2022 | Landscape | There are weeds that are totally overgrown in common area on symphony circle. It is the access to the olive orchard behind the exterior wall. (1525 Symphony Cir ) It looks horrible! There needs to be maintenance on this access area!
| Completed |