Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 251 - 275 of 450

 Reported Location Issue Status
October 5, 2023Club

Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.

Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?

Thank you

In-Progress
July 10, 2023Club

Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.

In-Progress
November 19, 2022Gates

Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.

If there anyway to make this less dangerous?

Thanks

In-Progress
August 13, 2023Villages

Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.

Completed
July 17, 2021Bocce Court

Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.

Completed
January 18, 2023Villages

Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!

Completed
April 11, 2024Club

SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.

In-Progress
July 14, 2023Club

Shower in men’s locker room won’t turn on (handicap accessible shower stall)

In-Progress
December 28, 2022Landscape

Sidewalk ballast light appears to be ready to go out, currently flashing one-off. Trilogy Pkwy, last curve before before Healing Rock, heading UP to Club

Completed
May 17, 2022Club

Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken

Completed
April 8, 2023Club

Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)

In-Progress
March 26, 2024Gates

Solera exit gate has been stuck open for the last couple of days.

In-Progress
March 29, 2024Gates

Solera gate is stuck half way closed/open

In-Progress
December 6, 2023Gates

Solera pedestrian gate will not open. It takes the member card but the latch will not click open.

In-Progress
January 17, 2023Villages

Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.

- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW

Completed
November 13, 2023Villages

Someone has spilled blue paint down most of the length of St. Julien. thanks

In-Progress
March 24, 2023Club

Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe

In-Progress
January 4, 2024Gates

Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.

In-Progress
October 27, 2023Gates

Sonoma Resident reports Zinfandel exit gate not closing.

In-Progress
July 21, 2021Villages

Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.

Completed
March 29, 2022Villages

Sprinkler hub still leaking on olive grove path in Bordeaux. Issue says in progress, but wondered why it hasn’t been turned off yet

Completed
February 18, 2020Gates

St Julian Exit gate is staying open noticed on Sunday continued into Monday

Completed
January 12, 2023Gates

St Julien /Vehicle entrance gate stuck open
St Julien Pedestrian gate does not lock. When in locked positon a slight push down on handle will open gate

Completed
November 21, 2022Gates

St Julien entry gate is stuck open again, as reported by several folks. It's been open since at least 1pm

Completed
March 29, 2023Gates

St Julien entry gate stuck open again

Completed
 Reported Location Issue Status

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