Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 176 - 200 of 633

 Reported Location Issue Status
July 24, 2023Gates

In Porto (Healing Rock Ct), Outbound gates have been wide open for days. (Inbound gate is unresponsive

Completed
April 15, 2023Gates

In the back right corner of Monte Rosa park (city park located between Bordeaux and Tuscany) there is a gate that allows access to and from the Montepulciano vineyard. The gate has a card key reader, but the gate opens without using an access key. Just yank on it an it opens. I recall months ago there was a cable lock on that gate preventing it from opening, but the cable lock is not there anymore. I see that Bordeaux residents are using that gate but I think it should have a lock to prevent non-residents from using it to enter the vineyards (and therefore enter Bordeaux without any restrictions). -

*****Message from VAMC - We are currently working with the City to get this working for our residents. We have locked this gate to close access off to the public. Once resolved, we will send out a mass email to our residents. - JW ****

Completed
March 15, 2025Club

In the gym, if the sun is out the treadmills are pretty much unusable if the shades aren’t down. The controller and automatic settings seem to be broken. If the shades and controller can’t be fixed please at least lower the shades so the treadmills can be used.

Completed
August 7, 2023Club

In the Komei room there's a ceiling light out. It's near the door to the outside.

Completed
August 7, 2023Club

In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.

In-Progress
October 12, 2019Wine Barn

In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.

Completed
August 1, 2020Villages

In Tuscany Village, the following street lights are on during the day, 205152, 205120, 250144, 205155, 205160, 205162, 205163 and probably more since my daily walk does not cover the entire village.

Also, a number of houses have burned out address lights. Perhaps the night security watch could record the burned out address locations so the owners could be notified. Even though the address lights are on 24/7 (for no reason), it is very difficult to see that the bulbs are out during the daytime so the owners are probably unaware. The address lights use two 2825 bulbs (12V, 5W) and are available at Amazon, Ace Hardware and most automotive parts stores.

Completed
May 1, 2023Gates

In-bound Porto vehicle gate is stuck open

Completed
February 5, 2025Pool

Indoor pool: flooding between the entry pool steps & the bench.

Completed
December 10, 2021Gates

Inside Miwok Exit Gate. The landscaping was never finished. I think they thought it was part of the house by the gate.

Completed
August 29, 2024Villages

Irrigation leak at Meritage Park in Tuscany. Water has been flowing for several days across from the houses 1600 Meritage loop. The ground is super saturated with water and has been flowing down to the drain for a few weeks.

In-Progress
August 7, 2020Villages

Irrigation problem in Bordeaux Park. Flower bed along sidewalk on Latour is flooded and lawn is saturated in some areas.

Completed
January 19, 2023Club

Is it possible to relocate the Pilates items to another section of the gym? It seems the items are increasing & they now take up a quarter to a half of the relatively small floor workout area. I use the gym a lot & have rarely seen anyone use this stuff & those of us who want to do floor exercises are left scrambling for another spot. At best, 1-2 people can use the mat with all that stuff there. Today another big box was added.
I have spoken with other gym regulars who feel the same.
Thank you.

Completed
November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

Completed
October 28, 2024Villages

It has been reported that our gates are making a very high pitch sound when opening and closing. I am out of town and submitting this request. As you know the gates are new and have already broken once. Thanks for investigating. Rhone Village

In-Progress
August 9, 2020Vineyards

It has been verified that poison bait has been placed in the vineyards near the hiking trail by Miwok and Tempranillo.
This is not acceptable as all the animals that will feed on poisoned carcasses would also likely be killed.
Golden eagles, red-tail hawks, kestrels, foxes and a whole host of other animals are directly threatened.
Put out cage traps if needed but please remove the poison ASAP.
See Nextdoor post by a Trilogy resident for picture of poison bait.

Completed
July 6, 2022Club

It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!

Completed
February 4, 2025Club

It would be great if you could do something about the mic stand in the event center. Today was the second event I was at recently where the presenter had a heck of a time as the mic won't stay in position, constantly slipping down. This happened at the Comedy show and today at the WOW event. It looked very frustrating for the presenter who can't always be holding the microphone in their hands. Thank-you.

Completed
December 12, 2022Club

It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.

Completed
July 1, 2025Tennis / Pickleball Court

It would help to have a ceilng fan installed on the pergola between the tennis and pickleball courts. There is electrical feed there and also the structure to hold the fan. This would add to the comfort and health of the players and guests during the extreme summer months. Thanks from Alan Cezar

In-Progress
January 22, 2021Gates

Just inside the Miwok gate, a water valve is leaking & the planter is full of water.

Completed
September 15, 2024Landscape

Just noticed this morning that the sprinkler line at the north end of Miwok Park is not working correctly AGAIN. It is the line that waters at 10:50 am daily. There is a small amount of water coming out of each sprinkler, maybe 18 to 24 inches max. The grass is not suffering yet, but it will be dead again as in August if not repaired soon. Thank you!

In-Progress
May 26, 2022Club

Knock down the BIG cobwebs on the upper windows of the grand living room. Thank you!

Completed
July 5, 2023Club

Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)

Completed
July 18, 2021Pool

Ladies shower/locker room has several lockers that are jammed. Just FYI.

Thank you
Anna Larricq

Completed
 Reported Location Issue Status

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