| February 8, 2023 | Club | Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.
| Completed |
| February 21, 2025 | Club | Gym - Middle elliptical machine - video screen doesn't work per member
| Completed |
| December 12, 2022 | Club | It would be nice if management would routinely make rounds & see what needs attention in the clubhouse. I routinely frequent the gym. The TV on one of the elliptical machines has been broken for quite a while, now a 2nd machine has the same issue. We are down to one functional machine.
Also, one of the sinks in the ladies room has standing water pooled in the basin. It seems the stopper doesn’t stay up.
Please check the facility & provide the services you are contracted to provide.
Thank you.
| Completed |
| April 9, 2022 | Club | Amanda TEST Let me know if you get this?
Ken
| Completed |
| July 17, 2025 | Club | For several months now, ALL the gym equipment with monitors are unable to play the TV channels. The only channel available is the golf channel....... If Trilogy is only able to view one channel, can we rotate through the different ones listed? I've seen enough golf to last me a lifetime. But seriously, why are we unable to watch all the TV channels listed on the screen?
We are currently working with an outside video engineer to bring the old outdated Direct TV dish system up to the current technologies available. Robert
| In-Progress |
| October 5, 2023 | Club | Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.
Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?
Thank you
| Completed |
| July 9, 2024 | Club | Need more cue chalk for pool table area.
ALSO: what is status of maintenance report regarding broken crutch (bridge) in pol area?
| Completed |
| May 10, 2022 | Club | Monument Sign going up to the club. The stack stones on the sign have fallen and have been laying there for serval weeks?!
| Completed |
| December 14, 2024 | Club | Pathway bollard light on Trilogy Pkwy, uphill, right hand side from tower/gazebo, failing . Flickering on and off
| Completed |
| September 13, 2026 | Club | I would like to request the following be addressed:
1) The Men's Locker Room needs to be be cleaned better. It appears the floors haven't been mopped and/or deep cleaned in a while.
2) The 55# and 60# dumbbells in the gym are bent and unsafe. I brought this specific matter to an employee LAST YEAR and it's still an issue.
3) Curious if the outdoor speaker system isn't working. The last several times I've been to the patio/pool area, no music is heard.
I will be out of the country for the next several weeks. If you need additional info, feel free to contact my wife/Celeste Storrs at 925-519-3019 or fourstorrs@gmail/yahoo.
Thank you,
Jeff
| Completed |
| May 17, 2022 | Club | Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken
| Completed |
| September 17, 2023 | Club | The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team
| Completed |
| May 26, 2022 | Club | Knock down the BIG cobwebs on the upper windows of the grand living room. Thank you!
| Completed |
| June 2, 2022 | Club | The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.
| Completed |
| August 7, 2023 | Club | In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.
| In-Progress |
| July 8, 2023 | Club | Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.
| Completed |
| June 22, 2022 | Club | The mail room door that leads to the outside of the building needs to be refinished or repainted.
| Completed |
| January 3, 2023 | Club | The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.
| Completed |
| June 12, 2023 | Club | The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.
| Completed |
| September 17, 2024 | Club | All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken
| Completed |
| April 5, 2026 | Club | The digital readout on the shoulder press is not working. Thank you.
Robert: The unit was unplugged.
| Completed |
| July 6, 2022 | Club | It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!
| Completed |
| July 6, 2022 | Club | The shampoo dispenser in the middle shower stall in the men’s locker room is broken. The syphon seems have come detached from the pump. I checked and the container is about 2/3 full. Thanks.
| Completed |
| December 14, 2024 | Club | Swimsuit water extractor in men’s locker room broken
| Completed |
| June 13, 2023 | Club | The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.
| Completed |