| November 9, 2024 | Club | Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)
| Completed |
| April 2, 2024 | Club | Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!
| Completed |
| November 9, 2023 | Club | FIVE of the EIGHT Lights Burned Out in the tower entrance to the event center. This was reported on September 27.
This is Safety Issue.
Ken
| Completed |
| July 17, 2025 | Club | For several months now, ALL the gym equipment with monitors are unable to play the TV channels. The only channel available is the golf channel....... If Trilogy is only able to view one channel, can we rotate through the different ones listed? I've seen enough golf to last me a lifetime. But seriously, why are we unable to watch all the TV channels listed on the screen?
We are currently working with an outside video engineer to bring the old outdated Direct TV dish system up to the current technologies available. Robert
| In-Progress |
| August 19, 2023 | Gates | For the past few weeks the Solera gates have remained open all day on Saturdays.
| Completed |
| May 4, 2023 | Club | Four ceiling lights out total in the Hii Komme room on both sides of the divider.
| Completed |
| January 28, 2024 | Wine Barn | From Wine Lovers-(Photos wouldn't load.) Drinking fountain cover was found on the ground. Lots of "rat/mice droppings" between bar and wall. It was great having recycle and garbage bins empty for use.
| Completed |
| February 25, 2023 | Gates | Gate at end of Barsac Ct is not latching for unknown reason
| Completed |
| February 17, 2023 | Villages | gate is jammed at Porto Village
| Completed |
| January 12, 2026 | Villages | Gate lock on fence at Viognier Ct does not work as of January 11.
We will go check the batteries, Asap
Robert
| Completed |
| December 4, 2020 | Gates | golf cart gate to Bordeaux on Briones Valley does not work from either side with multiple cards from several different households.
| Completed |
| December 5, 2020 | Gates | golf cart gate to Bordeaux on Briones Valley STILL does not work! putting up a sign that says "gate working" does not fix the problem. It worked going in but not going out and wouldn't work again going in. My card does beep and briefly does turn light green but does not open the gate. Card works on other gates.
| Completed |
| November 9, 2022 | Landscape | Gravel trail behind Frascati needs more gravel. Lots of sticky mud. I didn't walk on other trails today.
| Completed |
| February 21, 2025 | Club | Gym - Middle elliptical machine - video screen doesn't work per member
| Completed |
| June 4, 2021 | Gates | Handle has now broken off the Latour pedestrian gate
| Completed |
| December 26, 2024 | Bocce Court | Happy Holiday! Not urgent but the bathroom at the Bocce courts needs cleaning. I tried to tidy it up yesterday (paper towels on the floor, even gave the toilet a scrub but you need a new brush there and there was no cleaning product.). There is toilet paper but I couldn't figure out how to put it on the holder. Paper towels are out as well. Thanks very much.
| Completed |
| April 8, 2023 | Club | Have night maintenance ensure there are kleenex and disinfecting wipes in Fitness Studio. Thanks!
| Completed |
| April 15, 2026 | Gates | Having trouble with gate codes for both Solera and Andalucia. Our codes are not letting people in the gates and today I never got a ring on my phone.
| In-Progress |
| June 14, 2021 | Vineyards | Heavy water coming down from vineyards into drain. I live at 1739 Chardonnay Lane, And it’s right behind us. Not sure if this is normal.
| Completed |
| April 10, 2026 | Villages | Hello
The person Gate into Bordeaux on Saint Julian, latch bracket post anchors into the stucco improperly installed.
See picture attached
They need to be re-anchored properly and sealed
Thanks
Robert: I will correct
| In-Progress |
| October 9, 2025 | Gates | Hello,
I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.
Bob McHugh
Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.
| Completed |
| January 25, 2026 | Villages | Hello, the gate combination lock system from the cul-de-sac to the walking path along the vineyards don’t work.
In the Bordeaux community at the end of Barsac
And viognier
Batteries need to be changed?
Combo is 1443
Thanks
Robert: I was informed that the batteries were changed. I will go and double check the issue.
| Completed |
| October 25, 2020 | Villages | Hello, the sidewalk is popping up and a tripping hazard on Miwok where it intersects Barbaresco, kind of near the corner. It's located on Miwok close to the corner kitty-corner to the park. You may want to spray it to alert seniors asap until it can be repaired. I took a photo if you have an email let me know and I can send.
| Completed |
| October 27, 2023 | Gates | Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.
Sonoma gate on Zinfandel
| Completed |
| February 6, 2024 | Villages | Hey there. The home on 1629 Zinfandel needs a gardener. Lynn French owns the home and it’s now for sale. And they moved out of the area. So their yard is not being taken care of. Just wanted you to know. Thanks.
| Completed |