Maintenance Issue Reports

Trilogy® at The Vineyards

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 Reported Location Issue Status
June 26, 2023Club

Electrical outlet in Abby’s patio not working
I can send photo

Completed
June 9, 2023Gates

EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !

Completed
November 2, 2023Gates

Entrance Gate on Latour remains open - does not close.

Completed
November 14, 2023Gates

Entrance gate to Rhone Village is stuck, one side closed, one side open.

Completed
September 17, 2026Gates

Entrance man gate into Bordeaux on Saint
Julian
The gate post is not secure and damage to stucco wall and foam
Best to fix this as soon as possible
Looks like there was an attempt to bootleg fix it last time, but that was poorly done.
Needs proper Anchorage to resist the impact of the Gate closing
Thank you

In-Progress
March 20, 2026Villages

Entrance man gate into Bordeaux on Saint Julian,
The post that has the locking mechanism on it stucco Anchorage is failing and posts wiggling
New stucco wall anchorages need to be installed.

Robert: New mounts has been ordered and repair set for Sunday 29th

Completed
July 13, 2026Gates

Entrance to person gate next to fire exit for Barossa has not been working for atleast two months. When can we expect resolution?

Completed
November 8, 2022Villages

Entry gate at Porto village is not closing

Completed
February 14, 2024Gates

Entry gate for Latour locked open

Completed
February 10, 2026Gates

entry gate staying open at Porto Village

Completed
October 7, 2023Gates

Entry gate to la tour staying open. Won’t close.

Completed
June 5, 2023Gates

Entry vehicle gate to Latour is stuck open

Completed
March 5, 2026Wine Barn

Event: Olive Club St. Patrick's Day Celebration
Where: WINE BARN
When: March 12, 2026, 4:00 - 6:00 p.m.
What: Request 3-4 additional trash cans placed outside the wine barn day of event by no later than 2:30 p.m..
Event starts at 3:00 p.m. Pick up cans after 6:00 p.m.

Completed
September 16, 2023Bocce Court

Excessive irrigation watering in bocce park on California Trail. The section that is parallel to the last home up California Trail has been working for over 3 hours today. I don't think it needs anything close to that much water. Picture attached.

Completed
October 25, 2023Gates

Exit Gate on Latour is stuck open.

Completed
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
July 10, 2023Bocce Court

Faux Wooden fence behind Bocce Court has come apart and needs to be repair.

Completed
June 6, 2021Landscape

Fescue grass area on the slope at back of Bordeaux Park should be mowed. There are many patches that have gone to seed and can be hazardous to our dogs if they inhale them.

Completed
August 6, 2020Villages

Fiano and Miwok park areas need irrigation maintenance lawn is dying. Noticed water leak in path at Miwok park area this morning

Completed
September 17, 2024Villages

Fire Hydrant Blue Marker is still missing in front of 1837 Moscato. I reported this about a year ago when the trash truck took it on its turn?
Thanks
Ken

In-Progress
January 29, 2024Villages

Fire Plug Blue Marker at the end of Moscato Pl in the Cul-de-sac is missing again. It is nowhere in sight.
Thanks
Ken

In-Progress
January 8, 2026Club

First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?

Thanks Ken

Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.

Robert

Completed
August 1, 2021Landscape

First, thank you for bringing back Miwok Park grass area, but the very north end near Chianti is now dead. The sprinklers had been working fine, but are now not covering this area. Perez used to kill weeds along the wrought iron fencing in the bark. The bark now is extremely thin and weeds are growing rapidly. My husband has been pulling them by hand behind our house, but other houses have the same weed problem. Will the bark be replaced in this area to reduce the amount of weed growth?

Completed
November 9, 2024Club

Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)

Completed
April 2, 2024Club

Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!

Completed
 Reported Location Issue Status

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