| October 13, 2021 | Club | Mail room outside door doesn’t close correctly. Need to pull in closed. Does not close and latch on its own. Did report to concierge at 8:30 on Wednesday 10/13/2021
| Completed |
| July 28, 2026 | Club | There are two different audio tracks playing in the men’s locker room; one in the poker table area and the other in the rest of the locker room. I realize this is not a major problem, but thought it best to bring to someone’s attention nonetheless. Thanks.
| Completed |
| March 5, 2024 | Landscape | The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!
| Completed |
| June 13, 2024 | Gates | Ongoing issues with Viognier pedestrian gate. Maintenance report filed several times in the past 14 months.
1. The gate has a reversed strike plate and elevated screws. The elevated screws sometimes block the gate from closing or make it hard or impossible to open. This is/has been part of the ongoing gate sticking open or not opening problem.
2. Additionally and with more impact - in the afternoon after the sun hits the metal fence, the framing of the gate expands. When it expands the top of the gate is blocked from both opening and closing by the metal fence. If you want to observe the problem come out in the late afternoon. It will not be in evidence in the A.M.
3. The problem is once the gate is opened in the afternoon, it will remain open until it cools off, then it closes on its own. Meanwhile the gate does not provide a security-related function as it stay open until late P.M..
| Completed |
| August 27, 2023 | Club | The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?
| Completed |
| July 26, 2022 | Landscape | There are weeds that are totally overgrown in common area on symphony circle. It is the access to the olive orchard behind the exterior wall. (1525 Symphony Cir ) It looks horrible! There needs to be maintenance on this access area!
| Completed |
| November 27, 2022 | Club | All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees
| Completed |
| December 22, 2021 | Gates | The following gates don't work: golf cart gate between Rhone (Briones Valley Road) today is not working and the
pedestrian gate into Rhone has not worked all week.
Thank you
| Completed |
| December 28, 2021 | Club | The circle around the fountain at the club.
The trees around the circle have up light landscape lighting a lot of these are burned out.
Can you someone check them?
Thanks
Ken
| Completed |
| April 13, 2025 | Gates | St Julien resident reports St Julien exit gate has been open since 2pm
| Completed |
| September 28, 2023 | Landscape | There is a missing lamp post on Vineyards Parkway where it intersects with Trilogy Parkway and Solara Street. My understanding is that this lamp post has been missing for a few years now. Has anyone contacted the City of Brentwood regarding the replacement of this lamp post? Isn't replacement covered by: "Landscape and Lighting District No. 06-3 Vineyards. The Community lies within the boundaries of the City of Brentwood Landscape and Lighting District No. 06-3 Vineyards (referred to above as the “LLD"). The LLD was formed to fund landscape maintenance and energy and maintenance costs of streetlights on arterial streets within the LLD."? Given all the special taxes and assessments that we pay, it seems like the City of Brentwood should perform this type of maintenance in a more timely fashion. Thanks.
| Completed |
| August 12, 2024 | Gates | I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.
I was unable to submit the photo
| Completed |
| October 11, 2024 | Vineyards | Major water leak on hill with picnic table and solar panel. From the right of the solar panel look out towards Vineyard pky.
| Completed |
| November 9, 2024 | Club | Clock in men’s locker room never changed after Daylight Savings Time
| Completed |
| April 6, 2023 | Vineyards | I see they’re finishing up the spraying today off the vineyards. I hope they can smooth out the trails they tore up with their tractor during the rain. Beer and little Syrah hills
- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW
| Completed |
| February 1, 2022 | Tennis / Pickleball Court | Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!
| Completed |
| February 5, 2022 | Landscape | Street light in front of 1585 California Trail is turning off and on every few minutes.
| Completed |
| September 26, 2023 | Gates | The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.
| Completed |
| April 8, 2023 | Gates | With crime increasing locally, and with this week's news that there may have been a Trilogy home break-in, my Porto neighbors are increasingly concerned that our vehicle gates are frequently mysteriously left fully open for hours at a time. Dave Lanier of Trilogy Neighborhood Watch believes I should get a reply and status report when I submit problems with our gates into this database. To date, I have never received a single bit of feedback after submitting problems here. I would like to get these so I may update my neighbors.
Robert Stapleton,
Captain of the Port Neighborhood Watch.
650-208-8585
bobbyds695@gmail.com
| Completed |
| November 29, 2022 | Pool | 11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."
| Completed |
| March 26, 2023 | Vineyards | The road behind Chardonnay Line is covered in Mud and the ditches are almost FULL with mud! With additional rain coming, we are worried the ditches will overflow into our yards. Please take care of this soon. Thank you!
- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW
| Completed |
| March 26, 2024 | Club | The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.
| Completed |
| March 11, 2022 | Gates | Latour entry gate is stuck open
| Completed |
| March 25, 2022 | Villages | Water is leaking from sprinkler valve box on olive grove path in Bordeaux adjacent to or near Sauternes
| Completed |
| March 2, 2025 | Gates | Latour Gate malfunctioning - additional information:
“ when a car exits. it opens, and then it closes, and then it beeps and opens again and stays open.”
03.04.25 The gate issue was addressed and resolved; we'll keep an eye on it is fully updated. Thank you!
| Completed |