Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 126 - 150 of 737

 Reported Location Issue Status
December 16, 2025Club

Two ceiling light bulbs are not working in the Hii Room at club. Have been reported but not fixed for some time now. Both lights are next to each other and window. Makes game playing dark and difficult. Thank you.

Robert: I was able to repair one fixture. The other needs a ballast which was ordered on 12/21

Completed
December 16, 2025Gates

Latour pedestrian gate is still not closing on its own.

Completed
December 17, 2025Gates

The Solera exit gate is stuck halfway open.

Robert: Repair company to come out today 12/22

Completed
December 19, 2025Villages

Hi there
The human entrance swing doors for the Bordeaux community gates.
The closing swing mechanism do not work on both doors leaving them to not latch and lock.

Completed
December 20, 2025Gates

The Solera exit gate is stuck in the half open position again this morning.

Robert: Repair company to come out today 12/22

Completed
December 22, 2025Villages

Looks like the Solera exit gate in Tuscany is stuck open. Thank-you.

Robert: Repair company to come out today 12/22

Completed
December 26, 2025Gates

The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.

Completed
December 27, 2025Gates

The pedestrian gate going into Andalucia in Tuscany doesn’t lock properly. Thanks.

Completed
December 30, 2025Gates

Self closing hines at pedestrian gate at St Julien need adjusting. Gate is not closing.

Completed
January 8, 2026Club

First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?

Thanks Ken

Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.

Robert

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

Pic’s

Completed
January 26, 2026Tennis / Pickleball Court

Clock facing pickleball courts has stopped.

We will check the batteries again.
Robert

Completed
January 27, 2026Gates

The Sonoma pedestrian gate still doesn’t always work.

The Latour pedestrian gate is working great!!

Completed
January 28, 2026Gates

ST. Julien Walking gate is not closing. Needs repair

Completed
January 30, 2026Villages

There is a crosswalk going up Trilogy Parkway at the entrance to Porto Village. The button on the pole on the side going up is broken. The parts are laying on the ground at the base of the pole. Also I thought there were supposed to be lights on the signs that lit up when the button was pushed to alert drivers that there are pedestrians in the crosswalk. There does not appear to be any lights on the either sign.

Robert: Thank you for bringing this forward. I will investigate and repair.

This has been fixed.

Completed
September 24, 2019Club

Light out in entry fountain

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

Completed
October 10, 2019Villages

Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
October 12, 2019Wine Barn

In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.

Completed
November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
 Reported Location Issue Status

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