Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 126 - 150 of 775

 Reported Location Issue Status
October 10, 2025Wine Barn

WINE BARN RAT(S): Last evening the Beer Club held a potluck. In attendance was an "uninvited" RAT, who ran in and out of the barn, under the dining tables and around people's feet while we ate. Some people thought it was a mouse, but it was 4-5 inches long (minus the tail); a little big for a mouse. Perhaps it's an adolescent rat. If so there's probably more than one from a litter living around the barn. There is a Beer Club Chili Cook Off scheduled on October 20 with 150 people registered to attend. Hopefully the rodent problem at the barn will be resolved by that date.

Robert: we ahd our pest control go out and to set bait stations

Completed
October 16, 2025Gates

The pedestrian gate at the Solera entrance of Tuscany doesn’t close on its own, after you pass through it. Thanks.

Completed
October 18, 2025Gates

The pedestrian gate to Sonoma doesn't work, and the one to Bourdeaux at Latour doesn't always close. And when they sealcoat Zinfandel, you can't use the gate to get in.

Robert: Gate hinges was adjusted. Now closes on it's own.

Completed
November 7, 2025Gates

Latour pedestrian gate is not closing. Seems to be a hinge/spring issue

Robert: The spring tension on the hinges was adjusted. Now closing.

Completed
November 7, 2025Gates

The St. Julien entrance gate is remaining open.

Robert: the gate was reset.

Completed
November 20, 2025Gates

Latour pedestrian gate doesn't always close, appears to be out of alignment. Also, the Sonoma pedestrian gate still doesn't always funtion correctly.

Completed
November 29, 2025Club

Light on step to mail room is coming out again. Maybe, they could be resisted.

Completed
December 16, 2025Club

Two ceiling light bulbs are not working in the Hii Room at club. Have been reported but not fixed for some time now. Both lights are next to each other and window. Makes game playing dark and difficult. Thank you.

Robert: I was able to repair one fixture. The other needs a ballast which was ordered on 12/21

Completed
December 16, 2025Gates

Latour pedestrian gate is still not closing on its own.

Completed
December 17, 2025Gates

The Solera exit gate is stuck halfway open.

Robert: Repair company to come out today 12/22

Completed
December 19, 2025Villages

Hi there
The human entrance swing doors for the Bordeaux community gates.
The closing swing mechanism do not work on both doors leaving them to not latch and lock.

Completed
December 20, 2025Gates

The Solera exit gate is stuck in the half open position again this morning.

Robert: Repair company to come out today 12/22

Completed
December 22, 2025Villages

Looks like the Solera exit gate in Tuscany is stuck open. Thank-you.

Robert: Repair company to come out today 12/22

Completed
December 26, 2025Gates

The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.

Completed
December 27, 2025Gates

The pedestrian gate going into Andalucia in Tuscany doesn’t lock properly. Thanks.

Completed
December 30, 2025Gates

Self closing hines at pedestrian gate at St Julien need adjusting. Gate is not closing.

Completed
January 8, 2026Club

First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?

Thanks Ken

Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.

Robert

Completed
January 12, 2026Villages

Gate lock on fence at Viognier Ct does not work as of January 11.

We will go check the batteries, Asap

Robert

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

Pic’s

Completed
January 25, 2026Villages

Hello, the gate combination lock system from the cul-de-sac to the walking path along the vineyards don’t work.
In the Bordeaux community at the end of Barsac
And viognier
Batteries need to be changed?
Combo is 1443
Thanks

Robert: I was informed that the batteries were changed. I will go and double check the issue.

Completed
January 26, 2026Tennis / Pickleball Court

Clock facing pickleball courts has stopped.

We will check the batteries again.
Robert

Completed
January 27, 2026Gates

The Sonoma pedestrian gate still doesn’t always work.

The Latour pedestrian gate is working great!!

Completed
January 27, 2026Villages

The street light on Solera st by meritage loop park pergola is out.

Robert: I will inform the HOA office.

Completed
 Reported Location Issue Status

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