Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 126 - 150 of 861

Entries
 Reported Location Issue Status
June 21, 2026Club

Ants in men’s locker room by sinks.
Scott. the team has sprayed and took care of this. thank you for letting us know

Completed
June 28, 2026Club

The locks on the piano wheels do not appear to lock. Tonight I asked Jason to take a look - he tried several position of the levers on the two piano cart wheels and the wheels did not appear to lock in any position. The Vineyard Singers concert is on Tuesday - it would be great if the wheel locks could work by then. Thanks.

Robert: This has been fixed

Completed
July 5, 2026Club

The up lights under the two Magnolia trees out from the event entrance parallel to the parking lot as well as the one on the opposite of the circle in the same position. These have been burned out pretty much since we have lived here six plus years.
See pics for location

Could not drop file. attachement. Hi Ken, we have an electrician coming out on 7/22 at 6pm. thanks.

In-Progress
July 28, 2026Club

There are two different audio tracks playing in the men’s locker room; one in the poker table area and the other in the rest of the locker room. I realize this is not a major problem, but thought it best to bring to someone’s attention nonetheless. Thanks.

Completed
August 3, 2026Club

1). Trash enclosure of club house.
Please clean up trash on floor & close lid of trash.
No trash smell with lid closed.
2). Light of toilet in ladies restroom at pool & gym needs to get replaced.

Thank you.

In-Progress
August 4, 2026Club

The bottle-fill function on the gym drinking fountain has been broken since May.

I submitted a written report at the gym in May, and the maintenance sheet stated that parts were ordered on May 29. Since then, I have requested updates on that sheet several times, but none have been provided.

Yesterday, I spoke with Pria at the concierge desk. She checked the records and found that the repair had been reported as completed in May. That information is incorrect. The bottle filler was not fixed and still does not work.

Facilities has reset the unit more than once. Each time, it worked only once or twice and had stopped working again by the following day. Clearly, resetting it is not a repair.

Please have Facilities correct the inaccurate record, determine what repair or replacement is actually required, and provide a specific status update and expected completion date. After more than two months, this should not remain unresolved without any explanation.

Thanks

In-Progress
September 24, 2019Club

Light out in entry fountain

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

Completed
November 7, 2019Club

The technogym kiosk is offline. Unable to log in using my key. Thanks.

Completed
November 20, 2019Club

New treadmill in the Gym is not working

Completed
November 22, 2019Club

Lights out on steps to Mail Room for several days now

Completed
December 18, 2019Club

Lights are either totally out or partially out along the steps between club house parking lot levels. It's very dark descending the steps at night. Also light on east side of parking lot is out.

Completed
January 13, 2020Club

The lat machine (pull down) in the gym no longer tracks reps/sets with the technogym key.

Completed
January 28, 2020Club

The screen is not working on the stationary upright bike to the left (if standing behind them). Thanks.

Completed
February 6, 2020Club

Light over outside mailroom door is out.

Completed
February 10, 2020Club

The door to locker #24 in the men’s locker room is off one hinge.

Completed
February 18, 2020Club

Are there plans to put in lights on both sets of stairs in the parking lot? At night they are very dark and it is a safety hazard.

Completed
February 29, 2020Club

Chest press machine in the gym: when the foot lever is depressed the left-hand hand grip bar does not advance as it is supposed to. Thank you.

Completed
March 3, 2020Club

I saw the techno gym service guy today and he informed me that the screen for the upright stationary bike to the left is dead. Since this bike is out of commission until it’s either fixed or replaced, can a sign be made stating something to that effect so that people are not wasting their time getting on it and trying to use it. Thanks.

Completed
July 10, 2020Club

I noticed the lawn area as you enter the pool area is very dry due to lack of water. In fact the grass was crunchy it was so dry. Why is area of the lawn not getting watered. Just wondering, it was real nice prior.

Completed
July 28, 2020Club

I noticed today that the grass on either side of the water feature leading to the reflecting pond is very dry. Obviously the water schedule needs to be adjusted.

Completed
October 28, 2020Club

All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.

Completed
October 29, 2020Club

We are seeing more damage on lawns and believe we are seeing Farrell pigs tearing up lawns. I saw on Symphony street and also by the club house. I have some pictures I could send but dont see where to attach them.

Completed
November 9, 2020Club

The “HGTV” channel doesn’t work on any of the elliptical machines at the gym.

Completed
 Reported Location Issue Status

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