Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 839

Entries
 Reported Location Issue Status
September 24, 2025Club

Many of the new lights around the circle are burned out also around the pillars between Spa and Club.
Thanks
Ken

In-Progress
October 6, 2025Club

The swimming suit spin dryer in the men's locker room is not working.

Robert: I tested a few times, and it works. Another member used it while I was there, and it worked for him.

Completed
November 25, 2025Club

The Group Exercise Studio fans need to be cleaned.

Thank you,

Julia Benveniste

In-Progress
November 29, 2025Club

Light on step to mail room is coming out again. Maybe, they could be resisted.

Completed
December 3, 2025Club

Can we remove the empty signs and poles that were put in during Covid to park to pick food from the club.
They put new poles and signs in for Handicap Parking which looks great. They left the old ones from Covid!
Thanks
Ken

In-Progress
December 5, 2025Club

I've noticed a number up lights under the olive trees in fountain circle are either out or on in the daytime. Also some of up lights in front entry to the club are out. These lights are a wonderful amenity and add safety to the entrance to the club. Hopefully this issue can be addressed in the near future.

In-Progress
December 16, 2025Club

Two ceiling light bulbs are not working in the Hii Room at club. Have been reported but not fixed for some time now. Both lights are next to each other and window. Makes game playing dark and difficult. Thank you.

Robert: I was able to repair one fixture. The other needs a ballast which was ordered on 12/21

Completed
December 25, 2025Club

Who locked the mail room!!!
I was under the impression the mail room was always supposed to be open 24/7.
When I went to get my mail and found the mail room locked I was very surprised and also somewhat annoyed. There were a number of other members that were there with the same question and response.

In-Progress
January 8, 2026Club

First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?

Thanks Ken

Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.

Robert

Completed
January 16, 2026Club

The cord for the weight selector on the chest press has come unattached.

A work order has been created.

Robert

In-Progress
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

In-Progress
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.

Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.

Completed
January 24, 2026Club

Pic’s

Completed
February 8, 2026Club

The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.

Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.

Completed
February 11, 2026Club

apparent new(ish) asphalt rupture in parking space, first stall left side, 2nd level, across from pickleball courts

In-Progress
February 23, 2026Club

The former handicap parking stalls that are now open parking stalls need to have the old pavement symbols repainted black. The forecast is calling for rain this week (2/23/26) I checked and did not see any previously submitted maintenance requests. Thank You

Robert: Mark the stalls are to be blacked out when the paving contractor comes back to do the top sealant coat. The contractor is waiting for a full week of dry weather with appropriate temp to aide drying.

In-Progress
May 1, 2026Club

The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.

Robert: A new closer has been installed

Completed
April 5, 2026Club

The digital readout on the shoulder press is not working. Thank you.

Robert: The unit was unplugged.

Completed
June 21, 2026Club

Ants in men’s locker room by sinks.

Completed
June 9, 2026Club

Bottle fill on gym drinking fountain does not work. Reported several times. Facilities reset it, it works temporarily and then stops working. At some point says on read out 'clear bottle fill area'.

In-Progress
April 15, 2026Club

Mailroom door not latching closed on it’s own.

Completed
April 27, 2026Club

The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.

Completed
June 28, 2026Club

The locks on the piano wheels do not appear to lock. Tonight I asked Jason to take a look - he tried several position of the levers on the two piano cart wheels and the wheels did not appear to lock in any position. The Vineyard Singers concert is on Tuesday - it would be great if the wheel locks could work by then. Thanks.

Robert: This has been fixed

Completed
May 26, 2026Club

The lighting in the first shower stall in the men’s locker room (the one furthest to the right; the one you first come upon) seems to be darker/dingier than the rest. I’m not really sure this is a problem, but we do have residents with compromised vision, so it may be for some. Thank you.

Robert: I have created a work order to get this repaired.
Robert: This has been fixed

Completed
 Reported Location Issue Status

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