Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 657

 Reported Location Issue Status
November 24, 2020Villages

Doggie waste bin is overflowing! Please check the stock of waste bags as well. I didn’t notice if that was empty. I reported the other trash bins needed emptying to Stacy yesterday. The large bins were emptied but the dog waste was not. Are these 2 separate maintenance issues? This is in Bordeaux Park. Thanks

Completed
May 1, 2021Landscape

Drip system water leak at end of Moscato. Running in gutter. This one had problem before.
Thanks
Ken

Completed
February 1, 2024Gates

During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.

Completed
October 6, 2023Club

Electrical cord to the Arm Curl machine in the gym is damaged/cut. This prevents powering the equipment, so that the display unit records reps or tracks usage.

Completed
June 26, 2023Club

Electrical outlet in Abby’s patio not working
I can send photo

Completed
June 9, 2023Gates

EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !

Completed
November 2, 2023Gates

Entrance Gate on Latour remains open - does not close.

Completed
November 14, 2023Gates

Entrance gate to Rhone Village is stuck, one side closed, one side open.

Completed
November 8, 2022Villages

Entry gate at Porto village is not closing

Completed
February 14, 2024Gates

Entry gate for Latour locked open

Completed
October 7, 2023Gates

Entry gate to la tour staying open. Won’t close.

Completed
June 5, 2023Gates

Entry vehicle gate to Latour is stuck open

Completed
September 16, 2023Bocce Court

Excessive irrigation watering in bocce park on California Trail. The section that is parallel to the last home up California Trail has been working for over 3 hours today. I don't think it needs anything close to that much water. Picture attached.

Completed
October 25, 2023Gates

Exit Gate on Latour is stuck open.

Completed
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
July 10, 2023Bocce Court

Faux Wooden fence behind Bocce Court has come apart and needs to be repair.

Completed
June 6, 2021Landscape

Fescue grass area on the slope at back of Bordeaux Park should be mowed. There are many patches that have gone to seed and can be hazardous to our dogs if they inhale them.

Completed
August 6, 2020Villages

Fiano and Miwok park areas need irrigation maintenance lawn is dying. Noticed water leak in path at Miwok park area this morning

Completed
September 17, 2024Villages

Fire Hydrant Blue Marker is still missing in front of 1837 Moscato. I reported this about a year ago when the trash truck took it on its turn?
Thanks
Ken

In-Progress
January 29, 2024Villages

Fire Plug Blue Marker at the end of Moscato Pl in the Cul-de-sac is missing again. It is nowhere in sight.
Thanks
Ken

In-Progress
August 1, 2021Landscape

First, thank you for bringing back Miwok Park grass area, but the very north end near Chianti is now dead. The sprinklers had been working fine, but are now not covering this area. Perez used to kill weeds along the wrought iron fencing in the bark. The bark now is extremely thin and weeds are growing rapidly. My husband has been pulling them by hand behind our house, but other houses have the same weed problem. Will the bark be replaced in this area to reduce the amount of weed growth?

Completed
November 9, 2024Club

Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)

Completed
April 2, 2024Club

Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!

Completed
November 9, 2023Club

FIVE of the EIGHT Lights Burned Out in the tower entrance to the event center. This was reported on September 27.
This is Safety Issue.
Ken

Completed
July 17, 2025Club

For several months now, ALL the gym equipment with monitors are unable to play the TV channels. The only channel available is the golf channel....... If Trilogy is only able to view one channel, can we rotate through the different ones listed? I've seen enough golf to last me a lifetime. But seriously, why are we unable to watch all the TV channels listed on the screen?

We are currently working with an outside video engineer to bring the old outdated Direct TV dish system up to the current technologies available. Robert

In-Progress
 Reported Location Issue Status

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