Maintenance Issue Reports

Trilogy® at The Vineyards

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 Reported Location Issue Status
June 30, 2026Gates

2nd time today - - I had a delivery scheduled, he tried both Bordeaux gates and neither gate would accept our codes. Please help!

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
July 3, 2026Villages

Paint peeling off pillar at Latour pedestrian gate.

In-Progress
July 4, 2026Villages

Lawn dead and weeds in cracks of driveway no maintenance of yard

In-Progress
July 5, 2026Club

The up lights under the two Magnolia trees out from the event entrance parallel to the parking lot as well as the one on the opposite of the circle in the same position. These have been burned out pretty much since we have lived here six plus years.
See pics for location

Could not drop file. attachement. Hi Ken, we have an electrician coming out on 7/22 at 6pm. thanks.

In-Progress
July 6, 2026Wine Barn

Wine Bar outside lights have been on for days 24-7. Can't this be put on a timer that will shut off if not in use? We are looking at the options of installing a timer or photo cell. we will update once completed. thanks,

In-Progress
July 7, 2026Landscape

The sign is down at the entrance to Miwok Park (the one that has the hill).

In-Progress
July 13, 2026Landscape

Sprinkler at divide area of entrance to Andalucia.
Lots of water at each watering for small area.
Much run off onto street.

May be adjust water a little?
White pipe to help soil drainage would love a little less water too.

Thank you.

In-Progress
July 13, 2026Landscape

Lots of water at each watering for small green area.
White pipe to help soil drainage, I guess, would love less water.

Much runoff onto street.
At divide/entrance of Andalucia gate.
Please check sprinkler. Thank you.

In-Progress
July 14, 2026Vineyards

Same 2 water leaks as 1-2 weeks ago behind Frascati.

In-Progress
July 15, 2026Landscape

Took much water for little green patch ?
Run off onto street.
Please check & adjust. Andalucia gate.
Thank you.

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best

Keith Groves

In-Progress
July 21, 2026Villages

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best
Keith Groves

In-Progress
July 24, 2026Villages

There is a tree in the olive grove behind our house that has a dead branch. This branch is hanging over the fence above our yard. Please have the dead branch removed and thin the overhanging branches. Thank you.

In-Progress
July 28, 2026Villages

The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.

In-Progress
July 28, 2026Pool

I believe the indoor pool equipment is moldy, the white weights and noodles.
Thank you!
Scott: a work order has been placed. thank you for bringing this to our attention

In-Progress
July 30, 2026Landscape

North end of Miwok walking path area has several dry areas of grass due to lack of enough water for the heat we are experiencing.

In-Progress
August 5, 2026Villages

Would like roof inspection of my home. 2100 Solera street. Thanks

In-Progress
August 11, 2026Pool

The tile around the inside of the pool is very dirty with a scum film on it. While across all the tile, it is particularly noticeable on the white depth indicator tiles. This should be cleaned scrubbed clean regularly.

In-Progress
August 11, 2026Club

Internet connection in gym is patchy, at best. It was working well for quite some time but over the past 2 weeks the connection continues to disconnect. The connection is possible in the hall leading to the gym but lost in the gym proper.
Also, on some machines, only 2 TV channels are accessible.
Thank you.

In-Progress
August 11, 2026Gates

SINKHOLE: Sonoma Gate Roundabout

There is potential sinkhole developing(?) at the Sonoma Gate roundabout. Its is between the center ring around the garden and the asphalt. Located on the left as you exit the gate approching Vineyards Parkway stop sign.

Probably a good idea to check it out before Sonoma reseal.

Greg

In-Progress
August 22, 2026Pool

Ref. Trees behind cabanas and outdoor grill

I am aware that the trees actually leaning on or very close to the fence have been removed. At the same time if you review the pictures below and better yet actually go take a look, I think you will agree that more work should be done.

In fact, probably the largest of all the trees while several feet back from the fence remains as probably the worst case of overhang and greatest angle of list. Other smaller trees are already starting to lean and roots for most if no all are already exposed above ground level.

Given the forecast El Nino the work should be accomplished in the next few months. Additionally any replacement plantings should have a maximum height limit of no more than 15 or 20 feet.

I will attempt to put this in the site maintenance log
and
Thank you all for all your efforts

Jim Kenna Ph (925) 989-9062

In-Progress
August 22, 2026Vineyards

There is a pedestrian gate into the vineyards at Moscato and Chianti. The gate latch is damaged. The bar that connects the inner and outer latches is no longer attached to the inner latch. It probably requires a spot welded to fix the problem.

In-Progress
August 25, 2026Landscape

Chardonnay Court has five plants that are dead in the plantings by the gate at end of the court. It looks like it’s all along the area by the fence isn’t getting water. A few weeds have gotten large. Please have our Trilogy Landscaping company look into replacing the dead plants on e the weather turns a bit cooler.

In-Progress
September 11, 2026Gates

Andalucia Gate

None of our given numbers work. The numbers we have are:
7003 - vendor
7004 - vendor
#5117 - friends/family

In-Progress
 Reported Location Issue Status

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