Maintenance Issue Reports

Pedestrian gate at Saint Julian is no longer attached securely to the post.

Robert: A work order has been generated. Thank you for the report.

My gate code is not working for my visitors, also on MTL gate code not working.my card and car responder is ok.

Same major vineyard leak as a few weeks ago. The fellows repaired that and it’s leaking again. It’s in the vineyards behind the middle of Moscato and there’s several smaller leaks along the way, but the major leak runs past at least three or four houses on Moscato. They can’t miss it if they drive behind Moscato. I reported the same leak several weeks ago.

I submitted a similar photo a few weeks ago.

Paint peeling off pillar at Latour pedestrian gate.

Lawn dead and weeds in cracks of driveway no maintenance of yard

Wine Bar outside lights have been on for days 24-7. Can't this be put on a timer that will shut off if not in use? We are looking at the options of installing a timer or photo cell. we will update once completed. thanks,

Sprinkler at divide area of entrance to Andalucia.
Lots of water at each watering for small area.
Much run off onto street.

May be adjust water a little?
White pipe to help soil drainage would love a little less water too.

Thank you.

Same 2 water leaks as 1-2 weeks ago behind Frascati.

This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you

Best

Keith Groves

There is a tree in the olive grove behind our house that has a dead branch. This branch is hanging over the fence above our yard. Please have the dead branch removed and thin the overhanging branches. Thank you.

I believe the indoor pool equipment is moldy, the white weights and noodles.
Thank you!
Scott: a work order has been placed. thank you for bringing this to our attention

The bottle-fill function on the gym drinking fountain has been broken since May.

I submitted a written report at the gym in May, and the maintenance sheet stated that parts were ordered on May 29. Since then, I have requested updates on that sheet several times, but none have been provided.

Yesterday, I spoke with Pria at the concierge desk. She checked the records and found that the repair had been reported as completed in May. That information is incorrect. The bottle filler was not fixed and still does not work.

Facilities has reset the unit more than once. Each time, it worked only once or twice and had stopped working again by the following day. Clearly, resetting it is not a repair.

Please have Facilities correct the inaccurate record, determine what repair or replacement is actually required, and provide a specific status update and expected completion date. After more than two months, this should not remain unresolved without any explanation.

Thanks. Hi Frank, we had two companies look at this without any luck. we will be purchasing a new unit shortly. we apologize for the inconvenience and thank you for your patience.