Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 701 - 725 of 727

 Reported Location Issue Status
December 11, 2025Villages

As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:

First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”

Second message:

“Good morning Dan,

I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.

Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.

Merry Christmas!

Claudia Curran”.

Please contact Claudia Curran if further details are needed.

Regards,
Daniel Hunter

In-Progress
December 15, 2025Villages

A Seal Coat barrier is still at the St Julien entrance.

In-Progress
December 16, 2025Club

Two ceiling light bulbs are not working in the Hii Room at club. Have been reported but not fixed for some time now. Both lights are next to each other and window. Makes game playing dark and difficult. Thank you.

Robert: I was able to repair one fixture. The other needs a ballast which was ordered on 12/21

In-Progress
December 16, 2025Gates

Latour pedestrian gate is still not closing on its own.

In-Progress
December 17, 2025Gates

The Solera exit gate is stuck halfway open.

Robert: Repair company to come out today 12/22

In-Progress
December 19, 2025Villages

Hi there
The human entrance swing doors for the Bordeaux community gates.
The closing swing mechanism do not work on both doors leaving them to not latch and lock.

In-Progress
December 20, 2025Gates

The Solera exit gate is stuck in the half open position again this morning.

Robert: Repair company to come out today 12/22

In-Progress
December 22, 2025Villages

Looks like the Solera exit gate in Tuscany is stuck open. Thank-you.

Robert: Repair company to come out today 12/22

In-Progress
December 25, 2025Club

Who locked the mail room!!!
I was under the impression the mail room was always supposed to be open 24/7.
When I went to get my mail and found the mail room locked I was very surprised and also somewhat annoyed. There were a number of other members that were there with the same question and response.

In-Progress
December 26, 2025Gates

The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.

In-Progress
December 27, 2025Gates

The pedestrian gate going into Andalucia in Tuscany doesn’t lock properly. Thanks.

In-Progress
December 30, 2025Gates

Self closing hines at pedestrian gate at St Julien need adjusting. Gate is not closing.

In-Progress
January 4, 2026Landscape

Around the first week in October 2024 a drainage problem affecting our property was brought to your attention. It is caused by a poorly designed drainage system installed at the lower (east) end of the vacant lot (PG&E easement) uphill to the west of us. Between 1619 and 1623 Chianti Ln. An underground pipe with a surface drain at the far end (back) and a surface drain at the front portion (street) was placed. A low area near rhe middle allows water to pool and not drain. Photos of the situation have been sent via text to 925-626-8150.

In-Progress
January 8, 2026Club

First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?

Thanks Ken

Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.

Robert

In-Progress
January 12, 2026Villages

Gate lock on fence at Viognier Ct does not work as of January 11.

We will go check the batteries, Asap

Robert

In-Progress
January 14, 2026Villages

Concerning the fence separating our lot from HOA property, the fence needs repair. Due to the post tipping to one side, the concrete rails have fallen. I placed a board between to keep the top rail from completely falling.

In-Progress
January 16, 2026Club

The cord for the weight selector on the chest press has come unattached.

A work order has been created.

Robert

In-Progress
January 16, 2026Landscape

The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them

we are working on the programming to work out all the timing with the new programmers.

Robert

In-Progress
January 18, 2026Villages

The lamp post on the northeast corner of Meritage Park (the corner closest to the pavilion) in Tuscany Village is not lit at night.

We have a new programmer working on these issues. The new lighting controllers are in and we are fine tuning them. Thank you for the heads-up.

Robert

In-Progress
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

In-Progress
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.

In-Progress
January 24, 2026Club

There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s

In-Progress
January 24, 2026Club

Pic’s

In-Progress
January 25, 2026Villages

Hello, the gate combination lock system from the cul-de-sac to the walking path along the vineyards don’t work.
In the Bordeaux community at the end of Barsac
And viognier
Batteries need to be changed?
Combo is 1443
Thanks

In-Progress
January 26, 2026Tennis / Pickleball Court

Clock facing pickleball courts has stopped.

We will check the batteries again.
Robert

In-Progress
 Reported Location Issue Status

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