Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 676 - 700 of 727

 Reported Location Issue Status
September 24, 2025Club

Many of the new lights around the circle are burned out also around the pillars between Spa and Club.
Thanks
Ken

In-Progress
September 25, 2025Landscape

There are 5 dead trees in Meritage Park. They need to be replaced.

In-Progress
September 26, 2025Villages

They have not whacked the weeds lining the fence the length of Andalucia against the hill. I called in a month ago and talked with Megan who said it is a Terracare problem. It still has not been done and it is a fire hazard. The road was mowed but the fence was not whacked this year.

In-Progress
September 28, 2025Gates

The man gate at the Solera Street entrance is not self-closing.

In-Progress
October 3, 2025Vineyards

There is an olive tree behind 2053 Solera Street at the bottom left of the vineyards. It appears to be dying. It should probably be removed.

In-Progress
October 3, 2025Villages

The vacant lot next to our home at 1619 Chianti Ln. has a SERIOUS water drainage problem that needs IMMEDIATE ATTENTION. In 2020 a similar problem existed and it was NOT promptly taken care of resulting in flooding of our side yard and trees that had become uprooted (wind) because of supersaturated soils. PLEASE DO NOT ALLOW THIS TO HAPPEN AGAIN!! Thank you for your immediate attention.

In-Progress
October 6, 2025Villages

Small hole and void under pavement at the southeast corner of California Trail and Chardonnay at crosswalk marking. Suggest filling with either concrete or mortar mix including void under pavement.

In-Progress
October 6, 2025Villages

The v-ditch behind homes on east side of Healing Rock Ct has considerable amount of leaves and debris that should be removed prior to the rains. Could cause flooding and or blocking of drain inlet.

In-Progress
October 6, 2025Villages

Sprinklers throughout all of Trilogy should be adjusted to prevent water spraying onto asphalt pavement. This constant wetting of the pavement causes premature failure, washing away of the binder leaving a rough exposed aggregate surface. In addition if there are cracks in the area water seeps into sub-base and can cause pot holes. Now is the time to check them before the new slurry seal is washed off, and they should be checked and adjusted periodically to keep them spraying correctly.
I note to residents as a friendly reminder to check their sprinklers to help save our newly sealed streets.

In-Progress
October 11, 2025Landscape

This is from July 17, 2022. Over three years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. The application of bark was placed on hold, to be completed sometime in the near future. I have a view fence that overlooks the upper park and the space between the fence and the park grass is great for growing weeds. Terra Care sprays some of those weeds, but not all, maybe once or twice a year. They do not spray the spurge which is a prolific spreader of seeds. I have been hand weeding the area behind my fence about every two weeks. New bark won't solve the problem completely, but it would help. That bark project is now Marked Completed on this site.
It has NOT been completed! I am still pulling weeds by hand to avoid the unsightly mess that would occur if it I did not pull the weeds. Terra Care's spraying of some of the weeds over the years doesn't even begin to address the issue. I hate to play this card, but i pay HOA dues the same as everyone else and I shouldn't have to look at unsightly weeds or have seeds easily blown into my backyard and have more weeds there. I still go out every two to three weeks and pull all the weeds by hand. Bark won't completely solve the problem, but it would certainly help. Please address this problem.

In-Progress
October 17, 2025Gates

The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.

In-Progress
October 22, 2025Villages

Blue Fire Hydrant Marker in the Cul-de-sac at the end of Moscato PL. This was mentioned many many months ago also. I believe the sealing puts these back on?
Thanks
Ken

In-Progress
October 29, 2025Villages

Pillars at Miwok Gate. Seems to Lubricant splashed all over the Gate Pillars.
Second request!

Thanks
Ken

In-Progress
November 5, 2025Gates

No Trespassing sign at St Julien gate entrance has been hit and knocked over

In-Progress
November 14, 2025Gates

The card reader on the man gate at Solera Street is not reading the cards. The light turns green but the lock does not release. This same gate is not automatically closing.

In-Progress
November 21, 2025Villages

Many of the newly planted young trees along Miwok and Chianti plus lower Miwok park are not securely anchored to the stakes in an upright position and are bending over due to the wind. This seems to be an ongoing repetitive issue. These are young trees and need appropriate support to keep them growing in an upright position until they are old enough to stand straight on their own. The current method of anchoring these trees apparently is not working. Please don't let these beautiful trees become like the terribly slanted tree located on Zinfandel at the entrance to the vineyard (next door to my house).

In-Progress
November 25, 2025Club

The Group Exercise Studio fans need to be cleaned.

Thank you,

Julia Benveniste

In-Progress
December 1, 2025Gates

The Solera Pedestrian Gate is not working correctly.

The Key FOB Receiver light turns from red to green, but the mechanical lock does not click open.

So the work-around for some residents has been to prop the gate open when they leave.

This practice defeats the purpose of even having gates, so could you please have maintenance look at it?

Robert: The vendor for the gates will be here Weds and Thursday.

In-Progress
December 3, 2025Club

Can we remove the empty signs and poles that were put in during Covid to park to pick food from the club.
They put new poles and signs in for Handicap Parking which looks great. They left the old ones from Covid!
Thanks
Ken

In-Progress
December 4, 2025Villages

THe pedestrian gate card reader at Solera in Tuscany is not working. I tried my card on Andalucia and it works ok there so I don't think it's my card.
Thank-you.

In-Progress
December 5, 2025Wine Barn

The internet and wifi connection in the Wine Barn is down. Looks like it went down at 5:55am this morning (12/5/25). Without an internet connection we can not remotely control the vineyard/orchard irrigation system. Thankfully this is not a problem right now as we have the watering in the vineyards and orchards turned off for the winter.

In-Progress
December 5, 2025Club

I've noticed a number up lights under the olive trees in fountain circle are either out or on in the daytime. Also some of up lights in front entry to the club are out. These lights are a wonderful amenity and add safety to the entrance to the club. Hopefully this issue can be addressed in the near future.

In-Progress
December 8, 2025Wine Barn

when we went in Wine Barn just now for the folding chairs, we deactivated the alarm and saw notice that the back-up battery was showing LOW. Also, all the lights were on. We shut lights off.

In-Progress
December 11, 2025Villages

As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:

First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”

Second message:

“Good morning Dan,

I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.

Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.

Merry Christmas!

Claudia Curran”.

Please contact Claudia Curran if further details are needed.

Regards,
Daniel Hunter

In-Progress
December 11, 2025Villages

As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:

First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”

Second message:

“Good morning Dan,

I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.

Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.

Merry Christmas!

Claudia Curran”.

Please contact Claudia Curran if further details are needed.

Regards,
Daniel Hunter

In-Progress
 Reported Location Issue Status

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