Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 576 - 600 of 805

 Reported Location Issue Status
August 12, 2020Villages

The Latour pedestrian gate does not latch rendering it unsecured.

Completed
June 23, 2021Gates

The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.

Completed
May 11, 2020Bocce Court

The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.

Completed
January 16, 2026Landscape

The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them

we are working on the programming to work out all the timing with the new programmers.

Robert

In-Progress
April 2, 2022Villages

The little park-like area in the center of the cul-de-sac in Porto village is not doing well. The plants do not seem to be getting water.

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

Completed
June 23, 2024Club

The Magnolia trees surrounding the round-about at the club entrance appear stressed. Leaves are beginning to yellow and fall. I notice this is the location where artificial turf was recently installed over the tree roots. When the sprinklers to the previous lawn were disconnected for the turf, was there a water source installed to feed the trees?

Completed
April 27, 2026Club

The mail room door is not closing and locking. It appears to be binding on the threashold plate.
This is also a problem for nighttime security as the mailroom door will not be locked unless it is manually closed.

In-Progress
June 22, 2022Club

The mail room door that leads to the outside of the building needs to be refinished or repainted.

Completed
March 13, 2026Villages

The man door entrance gate into Saint Julian, at Bordeaux does not lock

Robert: The parts has been ordered. ETA Weds 3/18

Completed
December 18, 2024Villages

The man gate at the Solera gate is not reading the key cards.

Completed
December 1, 2023Gates

The man gate at the Solera Street entrance is not reading the entry keys.

Completed
September 28, 2025Gates

The man gate at the Solera Street entrance is not self-closing.

In-Progress
June 19, 2024Villages

The man gate at the Solera Street entrance will not fully close. The appears to be misaligned with the frame.

Completed
May 20, 2025Gates

The man gate on Solera Street is not self closing. It is out of alignment.

Completed
March 18, 2026Gates

The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo

Robert: Thank you for your report. WE are currently handling the issue

Completed
November 29, 2022Gates

The Miwok entrance gate is stuck open and its control box is beeping.

Completed
May 1, 2026Pool

The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.

Robert: Dana has addressed this report

Completed
January 3, 2023Club

The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.

Completed
April 24, 2025Tennis / Pickleball Court

The net strap on Tennis Court #1 is worn and needs to be replaced.

As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.

Can a new net strap be ordered for the net on Tennis Court #1?

The players can install the new strap once it arrives.

Thank you.

Completed
January 12, 2023Villages

The new paint on top of the sound wall caps is peeling off badly along the side of our house (left side of Latour gate). We can’t tell how many caps are affected but at least a few look like there are leaves 🍁 on top of the cap but when you look closer the “leaves” are paint peels so they aren’t blowing away in the wind. Haven’t gone out to look at the back wall on Vineyards pkwy.

- Message from VAMC - Thank you for your report. Whit's Painting is aware of the issue caused by all the rain and has reported that they will schedule the repairs as soon as there are consecutive days of clear weather. JW

Completed
July 21, 2023Landscape

The new plants added along Trilogy Parkway are already dying! They were planted with the rootball exposed. They are not getting watered enough. And they are dying - leaves are drooping and turning yellow. I believe these are Laurel plants added to replace the dead ones.

They need to be replaced. Most of them are dead now. Next time, dig a hole and put the entire rootball in the soil. Then water every day. It's 100 degrees today.

Completed
June 13, 2025Landscape

The new plants planted this week or last by Andalucia Gate are dying in need of water.

In-Progress
June 10, 2025Landscape

The north end of Miwok Park Trail near Chianti is once again drying out and when I watch the sprinklers, the water pressure is very low. There are areas of dead grass that are not getting any water at all. Thank you for checking on this area!

The landscaper was notified for repair.

Completed
April 9, 2025Villages

The olive grove path running from St Emilion lane to the Bordeaux Park is in need of maintenance. The weeds are growing across the entire path in spots, eventually, there will be no path!! The area of mud is still there, I suppose with the warmer weather it will turn to dust!! I was told that that issue would be addressed in January. The path desperately needs new gravel and weed removal. There is also serious overgrowth between the Olive trees. Many of these weeds are grasses that have spikes that are dangerous for our dogs. Please see photos

In-Progress
 Reported Location Issue Status

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