Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 551 - 575 of 633

 Reported Location Issue Status
July 27, 2024Club

Women’s locker room floor was filthy as of 7:30am this morning. Almost looks like there was something wrong with the floor cleaner.

Completed
July 28, 2024Gates

Miwok exit gate not closing. Beeping!

Completed
July 29, 2024Club

Outside mailroom door has not been latching completely on its own for the last few days.

Completed
July 31, 2024Landscape

This is an ongoing issue with many requests over the years. The bushes on the upper half of Trilogy Parkway going up to the clubhouse need to be trimmed. Each year the maintenance staff only trim half way up the parkway and stop (for no apparent reason). Due to this, the bushes are in very poor shape and don't even closely resemble the nice and full and healthy bushes on the lower half. You can see the actual point where maintenance has stopped. Three years ago myself and another neighbor met with HOA staff and gardeners and both assured me that this would be remedied by repairing damaged water lines, replacement of dead bushes, additional fertilizer to repair the damage, and annual topping to keep the bushes healthy. Three years and multiple requests later, the bushes are worse than ever. While the lower portion was recently topped and most likely fertilized as an annual task and look amazing, the gardeners stopped at the same place they always do and left the upper half alone. Please can you please treat the upper bushes on the parkway with the same care you treat the lower half. Not asking for anything extra, just the same level of care. Respectfully, Linda Tarantino

Completed
August 2, 2024Gates

9am on Friday 8/2 I couldn’t get out of the Latour gate. Used the St Emilion gate

Completed
August 4, 2024Gates

Latour exit gates having issues again

Completed
August 4, 2024Landscape

At the out Miwok Gate there is a River Rock area between gate pillar and grass full spreading weeds.
Thanks Ken

Completed
August 12, 2024Gates

I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.

Completed
August 12, 2024Gates

I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.

I was unable to submit the photo

Completed
August 14, 2024Tennis / Pickleball Court

On the gate, near pickleball court #4, one part of the gate latch (the part attached to the gate) is loose. That part has only one screw (it has been that way for a long time), and that screw is now partially stripped and cannot be fully tightened.

Completed
August 17, 2024Gates

There is a problem with the right hand side gate mechanism for the Zinfandel Entrance gate. Earlier today I heard a banging noise when the gate opened. When I went back to look at the gate the top cover of the motor mechanism is damage. As I watched the gate open, just about when the right hand side gate is fully opened, the mechanism makes a noise and the top part of the unit pops up. Seems something in the mechanism is not working properly and cause the internals to poke through the cover.

Completed
August 28, 2024Club

The TV’s on the recumbent bikes are, once again, not working. 2 of the bikes get a few channels & the other one gets a few more. How long do we have to wait for functioning equipment ? This is beyond reasonable time allowed to have this ongoing problem resolved. It’s been ongoing for a year.
The cost of new recumbent bikes is a fraction of what you want to invest in “the kitchen”. Replace the darn bikes already.

Completed
March 26, 2023Club

One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.

1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.

In-Progress
April 12, 2023Wine Barn

WATER COLLECTING DRAINS

I have noticed another issue that needs attention soon and that is the cute rain collecting buckets attached to the gutters at the Wine Barn have come apart and many of the buckets I have found throughout the Wine Barn property. I have myself gathered them up and put them on the ground under each corner area where they are associated with but if we don't repair them soon they will be lost and then we would have to replace them entirely at additional cost.

In-Progress
April 25, 2023Wine Barn

Center cutouts for Wine Barn outside tables are hazards. Most do not fit in holes, and they frequently fall through to the ground.

In-Progress
August 7, 2023Club

In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.

In-Progress
November 7, 2023Landscape

Water leak from sprinkler at upper Miwok Park

In-Progress
November 8, 2023Gates

The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?

In-Progress
November 16, 2023Landscape

Broken irrigation line midway along pathway in Upper MiWok Park. Shooting water.

In-Progress
December 11, 2023Club

Please add the mailroom hours to the hours tab on the MTL website

In-Progress
January 29, 2024Villages

Fire Plug Blue Marker at the end of Moscato Pl in the Cul-de-sac is missing again. It is nowhere in sight.
Thanks
Ken

In-Progress
May 9, 2024Villages

The HOA side of the wood fence on the vineyard trail-head adjacent to 1701 Zinfandel needs to be re-stained. The old stain is peeling and bare wood is exposed. Diving on Miwok, I noticed another HOA wood fence on the eastern hillside also appears to be in need of new stain. Perhaps there should be a schedule for HOA fence maintenance if one doesn't already exist.

In-Progress
May 28, 2024Landscape

The sprinkler controller at the Lafite Court golf cart path leading to Rhone village (common planting area) has been inoperable for several years. I have previously reported the issue, as did Michael Wolfe prior to his death. Unfortunately, after years of neglect many plants have died and/or withered away. Please have someone inspect our irrigation system here at the end of Lafite Court and repair the sprinkler controllers. I manually turn the system on for my side (in front of 1100 Lafite) at least once a week, as does the gardener for my neighbor at 1101 Lafite Court. However, when we are away for several weeks the vegetation suffers immensely, particularly in the summer months.

In-Progress
June 1, 2024Landscape

95% of the grass in Meritage Park is dead or dying. It is not being watered properly. There are obvious broken pipes which are part of the sprinkler system. Only 5% of the grass is getting any water at all.
Why would you install grass if you do not water it properly???

In-Progress
June 3, 2024Landscape

One of the two newly planted young purple flowering trees at Miwok Park needs to be re-secured at its support pole. It has broken loose from the top tie and bending over. If not secured, the tree will not grow straight. I noticed this driving by and did not stop to take a photo.

In-Progress
 Reported Location Issue Status

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