| February 10, 2026 | Villages | The is a cobblestone "path" going from Chardonnay to the vineyards and "trail" behind California Trail. It is loaded with weeds.
Robert: HOA responded to this request
| Completed |
| March 12, 2024 | Club | The jets in the hot tub are not working.
hair dryer has been missing from the women's bathroom since last fall.
music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.
thanks for your help!
| Completed |
| March 5, 2024 | Landscape | The keypad for the gate in the wrought iron fence at the end of Barsac Court is not working. I entered the code - 1443 right? - multiple times on different days and nothing happened. Tried the handle and it would not open. Maybe it is operator error but I walked on to Viognier Court, entered the same code, and it worked fine. Maybe someone could check it? Thanks!
| Completed |
| January 18, 2026 | Villages | The lamp post on the northeast corner of Meritage Park (the corner closest to the pavilion) in Tuscany Village is not lit at night.
Robert: I will inform the HOA office.
| In-Progress |
| July 22, 2024 | Landscape | The Lanscaping at the entrance to Andalucia Lane is in need of water most of it looks dead.
Please have someone look at it.
Regards,
Elsa
| In-Progress |
| January 13, 2020 | Club | The lat machine (pull down) in the gym no longer tracks reps/sets with the technogym key.
| Completed |
| June 3, 2021 | Gates | The Latour Ave pedestrian gate's door knob is broken.
| Completed |
| March 9, 2025 | Gates | The Latour exit gate continues to periodically remain open after a car drives through then when it closes it beeps and remains open until the next car drives through then the gate will close. I know this sounds weird but we were walking home and stood at the open Latour exit gate and observed this in progress
| Completed |
| August 12, 2020 | Villages | The Latour pedestrian gate does not latch rendering it unsecured.
| Completed |
| June 23, 2021 | Gates | The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.
| Completed |
| May 11, 2020 | Bocce Court | The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.
| Completed |
| January 16, 2026 | Landscape | The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them
we are working on the programming to work out all the timing with the new programmers.
Robert
| In-Progress |
| April 2, 2022 | Villages | The little park-like area in the center of the cul-de-sac in Porto village is not doing well. The plants do not seem to be getting water.
| Completed |
| September 10, 2025 | Tennis / Pickleball Court | The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.
| Completed |
| June 23, 2024 | Club | The Magnolia trees surrounding the round-about at the club entrance appear stressed. Leaves are beginning to yellow and fall. I notice this is the location where artificial turf was recently installed over the tree roots. When the sprinklers to the previous lawn were disconnected for the turf, was there a water source installed to feed the trees?
| Completed |
| June 22, 2022 | Club | The mail room door that leads to the outside of the building needs to be refinished or repainted.
| Completed |
| March 13, 2026 | Villages | The man door entrance gate into Saint Julian, at Bordeaux does not lock
Robert: The parts has been ordered. ETA Weds 3/18
| In-Progress |
| December 18, 2024 | Villages | The man gate at the Solera gate is not reading the key cards.
| Completed |
| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
| September 28, 2025 | Gates | The man gate at the Solera Street entrance is not self-closing.
| In-Progress |
| June 19, 2024 | Villages | The man gate at the Solera Street entrance will not fully close. The appears to be misaligned with the frame.
| Completed |
| May 20, 2025 | Gates | The man gate on Solera Street is not self closing. It is out of alignment.
| Completed |
| March 18, 2026 | Gates | The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo
Robert: Thank you for your report. WE are currently handling the issue
| In-Progress |
| November 29, 2022 | Gates | The Miwok entrance gate is stuck open and its control box is beeping.
| Completed |
| January 3, 2023 | Club | The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.
| Completed |