Maintenance Issue Reports

The pedestrian gate at the Soledad entrance does not recognize access cards.

The pedestrian gate at the west end of the club does not stay latched when you attempt to close it. The gate I'm referring to is near the lawn area where special events are held and near where garbage bins for the restaurant are located. It has a numbered key pad - not activated by a swipe card - and it opens up to the sidewalk on Vineyards Parkway.

THe pedestrian gate card reader at Solera in Tuscany is not working. I tried my card on Andalucia and it works ok there so I don't think it's my card.
Thank-you.

The pedestrian gate for Porto Village does not lock.

The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.

The pedestrian gate that allows access from the Montepulciano Vineyard into Bordeaux at Barsac Court is not working. Entering the code does not unlock the gate.

The pedestrian gate/door into Bordeaux at Latour is missing a straight piece of metal that closed off the space near the decorative filigree (we saw the piece on the ground next to the gate 2 days ago) and because it is gone you can now effectively put your hand through from the outside and reach down to the knob on the inside and let yourself into the community.

The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

the Porto entry gate is broken again. Could you please have someone correct the problem.

The recent addition of rocks and boulders to the landscape medians in front of 1101 Lafite Court resulted in the work crew breaking the water pipe which waters half of the landscaping on the 1101 Lafite Court side of the golf cart path. I immediately notified the HOA (Jayme Walls) and received a response that the mattewr would be attended to. Now, after several months much of the landscaping is dying or dead and the problem has not been addressed. Likewise, the automatic sprinkler system for this area has not worked for over 5 years, which has facilitated myself and the gardener for 1101 Lafite Court to manually turn on the irrigation system every week.
Dozens of plants have now died and numerous other plants are threatened. I can't imagine why this matter has not been fixed as I have been alerting Mr. Walls and other Trilogy employees for several years. My Neighbor Dennis Reynolds asked for me to advise of his dissatisfaction with the manner these repairs have been ignored. I am also notifying the property managers Nacny and Patrick Lewis of this most unfortunate situation. The landscape employee who previously checked on the sprinkler system was not fluent in english and stated that he did not know how to fix the control boxes, but true to your word he came out and looked at the boxes for a minute or two and shook his head and left.

The Restroom at the Bocce courts needs maintenance/cleaned
The light is flickering off and on, I have seen cleaner gas station restrooms
Thanks