| February 26, 2022 | Club | The abdominal crunch machine in the gym is very squeaky. Other than this being annoying, it may mean it needs servicing. Just an FYI.
| Completed |
| August 8, 2023 | Vineyards | The access gate from the Montepulciano vineyard to Viogner Court is broken. Unable to open gate from either side. Acts like the lock mechanism is broken.
| Completed |
| June 13, 2023 | Club | The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.
| Completed |
| December 7, 2024 | Gates | The backlight for one of the large Trilogy entrance signs (on the left/South side) at Vineyards Parkway/John Muir Parkway is burnt out and has been for a few months. Thank you.
- 12.12.24 Call to DPW - Work order placed with
Parks and Rec.
- 12.17.24 Call to Parks & Rec: Work order is active
and ETA is 2 to 3 more weeks to replace the
backlight
- 02.27.25 After many emails with the City, they will be making repairs to the backlights for this sign, I'll say in a few more weeks, but it could be as soon as tomorrow. They have thanked us for our patience and ultimately they will get this fixed. Thank you!
| In-Progress |
| May 6, 2025 | Gates | The Barossa pedestrian gate across from the bocce courts is broken again.
| Completed |
| July 30, 2023 | Pool | The blue fabric pool chairs are filthy. When will they be cleaned please?
| Completed |
| May 23, 2025 | Gates | The call box at the Solera gate is not accepting access codes and only gives a busy signal when dialing a member's phone number.
| Completed |
| June 18, 2020 | Gates | The car gate and pedestrian gate at Solera were not working this morning.
| Completed |
| November 14, 2025 | Gates | The card reader on the man gate at Solera Street is not reading the cards. The light turns green but the lock does not release. This same gate is not automatically closing.
| In-Progress |
| March 3, 2026 | Club | The caution tape on the sidewalk on Trilogy Parkway opposite the Porto gate is again peeling even thought it was repaired a week or so ago.
Robert: We will re-apply. Sprinklers are wetting the area.
| Completed |
| February 8, 2026 | Club | The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.
Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.
| Completed |
| January 4, 2023 | Vineyards | The cement v ditch on the other side of my back fence is in bad shape from the recent rains. heavy rain water has gouged it out between the ditch and the service road. I am concerned about further rains collapsing the cement v ditch. an emergencie stop gap would just take a couple of sand bags to divert the water (like was done to my neighbors ditch) immediately after my fence ends.
I have pictures to illustrate that I could send from my I phone if you need
Thanks
Terry Weisbrich
| Completed |
| June 2, 2025 | Landscape | The Chef's Garden team will be planting the new herbs in the raised garden beds behind the club and the pumpkin patch beside the garden beds this week. Can you please turn on the water to both areas and do any repairs needed to ensure the water is adequate?
Thanks so much!
| Completed |
| December 18, 2023 | Gates | The Christmas lights on the Solera entry gate into Tuscany are out of order.
| Completed |
| December 28, 2021 | Club | The circle around the fountain at the club.
The trees around the circle have up light landscape lighting a lot of these are burned out.
Can you someone check them?
Thanks
Ken
| Completed |
| September 15, 2022 | Gates | The city park between Bourdeaux and Toscany is now open. However, the gate allowing access to the Bourdeaux pathway is locked creating a safety issue and blocking walkers from using the pathway. If this is an HOA issue, please have the lock removed as soon as possible.
I look forward to your response.
Thank you
- Response from VAMC - Thank you for your report. Shea Homes and the City are working on getting this gate lock working properly so that VAMC residents can access the park from the trail. JW
| Completed |
| March 14, 2026 | Landscape | The concrete post has leaned to the extent the rail have fallen out. See attached photo showing how much it has tipped.
This is located at the end of Viognier ct.
Robert: I will forward to HOA office.
| In-Progress |
| January 16, 2026 | Club | The cord for the weight selector on the chest press has come unattached.
A work order has been created.
Robert
| In-Progress |
| January 9, 2023 | Vineyards | The culvert or V-ditch adjacent to the walking trail behind Porto Village on the vineyard side is full of leaves and debris
| Completed |
| August 14, 2020 | Pool | The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.
In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...
| Completed |
| March 26, 2024 | Club | The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.
| Completed |
| April 5, 2026 | Club | The digital readout on the shoulder press is not working. Thank you.
Robert: The unit was unplugged.
| Completed |
| April 1, 2026 | Wine Barn | The door knob on the door of the Olive Club storage area on the outside of the wine barn has fallen off and both sides are loose. The secondary lock has also become very tight and hard to lock due to warping. Both issues are in need of repair for security of our items and ability to access.
Thanks!
Robert: Thank you for reporting. I will create a work order and inspect today 04/02
| Completed |
| February 10, 2020 | Club | The door to locker #24 in the men’s locker room is off one hinge.
| Completed |
| September 1, 2021 | Club | The dumpster by the sales office is overflowing and has been in that state for some time. I can send a picture if it helps. Someone has also piled up multiple garbage bags in front of the dumpster (about 8-10 bags) which I suspect has prevented the routine pickup of the dumpster by the garbage truck. I walk my dog by that area about once a week and I'd guess this pile of trash has been there for several weeks. Now the critters have gotten into the bags laying on the ground and made a mess. Can someone PLEASE properly dispose of the garbage bags on the ground and get the dumpster picked up?
| Completed |