| August 14, 2022 | Landscape | The sprinkler valve has not shut off the sprinklers that have apparently been running all day. The sprinklers are located along upper Miwok Park just south of Chianti. The water is accumulating and running down the trail. Reported 7:29 pm on 8/14/2022
| Completed |
| July 8, 2023 | Landscape | The sprinklers are leaking on Moscato Pl. The cul-de-sac end. Been leaking for days. This has been a issue in the past.
Thanks
Ken
| Completed |
| August 6, 2024 | Landscape | The sprinklers are lower Miwok park at running evening, morning, and even mid day. You can hardly use the park.
| In-Progress |
| December 2, 2019 | Wine Barn | THe sprinklers on the northeast side of the Wine Barn lawn have been running continuously over the last couple of weeks and one of them has a major leak. I reported this to the front desk about a week ago, but nothing seems to have changed. The lawn is being drowned out and it's a major waste of water, so I'm hoping this message gets to the right people to investigate and fix. Thanks!
| Completed |
| April 14, 2025 | Gates | The St Julian exit gate does not close both gates.
| Completed |
| January 12, 2022 | Villages | The streetlight located in front of 1566 California Trail is constantly turn off and on during the evening. It only stays lit for a few seconds and then turns off again. Please let me know if I should report this to the City of Brentwood instead.
| Completed |
| August 17, 2022 | Pool | The swim trunk spin dryer in the mens locker is still out. Do you have an ETA on when this will be fixed. Thank you,
| Completed |
| March 28, 2023 | Villages | The swinging door for pedestrian access to Porto Village no longer swings closed.
| Completed |
| November 7, 2019 | Club | The technogym kiosk is offline. Unable to log in using my key. Thanks.
| Completed |
| September 18, 2023 | Tennis / Pickleball Court | The third light post (facing court #2) - the light is out.
| Completed |
| July 20, 2020 | Landscape | The Trees behind my home at 1627 Healing Rock Court which faces the Club Parking Lot are dying. They were originally YEW PINES like the others along that row of homes. My neighbor The Schwartz asked to have them removed and replaced with these bushes for more privacy. I never approved this removal but didn't want to cause any issues. BUT now that they are not doing well please have them removed and REPLANTED with the YEW PINES that were original planted when I purchased my home. Please let me know as soon as possible. Thank you in advance for reading this request.
Gloria George
831 254-7000
| Completed |
| August 6, 2024 | Landscape | The Trilogy sign at the top of Trilogy Pkwy is damaged. The word Trilogy is misaligned. The “T” is about to fall off. And. The “L” is upside down.
| In-Progress |
| June 30, 2020 | Gates | The Tuscany gates do not work with keys, man gate and drive gates. This has been ongoing for 2 weeks
Today it will not open with car either.
| Completed |
| August 27, 2023 | Club | The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?
| Completed |
| January 21, 2024 | Club | the tv video on the treadmill in the exercise room is not working properly. Some stations are not available for viewing. The screen is dark and a direct tv marker flashes across the screen. any chance that will be fixed soon?
| Completed |
| August 28, 2024 | Club | The TV’s on the recumbent bikes are, once again, not working. 2 of the bikes get a few channels & the other one gets a few more. How long do we have to wait for functioning equipment ? This is beyond reasonable time allowed to have this ongoing problem resolved. It’s been ongoing for a year.
The cost of new recumbent bikes is a fraction of what you want to invest in “the kitchen”. Replace the darn bikes already.
| Completed |
| October 7, 2024 | Vineyards | The v- ditch behind 1640 Healing Rock (Porto Village) has filled with gravel and debris from the water pipe break in the vineyard. Should we have rain, my property is in danger of flooding .
| In-Progress |
| March 14, 2023 | Vineyards | The V- ditch between Porto Village and the vineyard is clogged with debris. The worst is located behind the cul-de-sac.
| Completed |
| June 30, 2021 | Gates | The VEHICLE exit gates do not all respond to and open in the presence of ebikes. Please adjust all gate sensors so the gates open in the presence of ebikes. Thanks.
| Completed |
| September 24, 2023 | Landscape | The view is obstructed by leafy tree branches for the 35 mph speed limit sign driving to Trilogy from Fairview Avenue to Vineyards Parkway. Please let me know if this description is not clear.
| Completed |
| April 9, 2020 | Gates | The walk-through gate at Miwok does not lock, even when pulled fully closed.
| Completed |
| September 17, 2023 | Club | The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team
| Completed |
| September 13, 2024 | Club | The water large valve and standpipe is leaking. It is next to the sidewalk between the parking lot next to the kitchen.
| Completed |
| September 8, 2024 | Landscape | The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.
Thank you!
The Chef's Garden Team
| In-Progress |
| July 4, 2024 | Landscape | The water pressure on the North end of Miwok Park is extremely low and/or has clogged sprinklers. The grass is dying and I hope something will be done before we lose the entire grass area because of the lack of water.
| In-Progress |