| June 10, 2025 | Landscape | A number of trees have died on Trilogy Parkway across from the Porto gate and need to be replaced. Have spoken to the HOA and gardeners but to no avail. Situation has been on going for about two years. Perhaps an irrigation issue? Not a good look as people drive up to the club.
| In-Progress |
| May 8, 2025 | Vineyards | A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.
| Completed |
| April 25, 2026 | Wine Barn | A panel in the ceiling on the inside of the Wine Barn has begun to fall away. Additionally, I noticed what might be white mildew on the panel as well as on the floor at the entrance to the restrooms.
Bob Woods
Robert: I have created a work order for this issue.
| Completed |
| September 14, 2026 | Wine Barn | A rodent (s) got into one bathroom cabinet, chewing on paper products, and bleeding. We did NOT try to clean it up. I did try to barricade it.
the area has been cleaned and i will notify our pest company to add more traps
| Completed |
| December 15, 2025 | Villages | A Seal Coat barrier is still at the St Julien entrance.
| In-Progress |
| March 12, 2023 | Villages | A section of the recently repainted wall cap in my back yard has the paint peeling off again. This is the same section that had already been repainted by the painter (see the ticket I opened on January 18th. The painter did come out and repaint the peeling section, but the paint is coming off again). Clearly the painter did not adequately prep the wall cap before painting.... twice. I'm happy to do the work correctly on my own if the HOA can provide me a pint or quart of the correct paint. I can provide a picture if you like.
| Completed |
| May 8, 2025 | Vineyards | A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm
| Completed |
| October 2, 2024 | Vineyards | A water pipe in the vineyard behind Porto village is broken and spewing water. It’s flooding the walking path and endangering my home/yard pictures were sent to concierge
| Completed |
| September 13, 2026 | Landscape | About a year ago, I reported that the backlight to the TRILOGY monument sign at the development entrance sign on the left side of the Vineyards Parkway past John Muir Parkway was burned out. It is still burned out. Please have maintenance staff address the issue.
Thank you,
Celeste Storrs
1740 Veneto Ln
925-519-3019
fourstorrs@yahoo/gmail
| In-Progress |
| August 2, 2023 | Landscape | About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.
**** Response from HOA - Reported to Shea Homes to address *****
| Completed |
| July 17, 2023 | Wine Barn | Alarm system at Wine Barn is not working because the backup battery is dead and needs to be replaced.
| Completed |
| November 27, 2022 | Club | All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees
| Completed |
| October 28, 2020 | Club | All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.
| Completed |
| August 11, 2026 | Pool | All of the palm trees and palm shrubs around the pool area have dead fronds in them. These should be cut off to maintain the image of a true resort pool.
| Completed |
| October 9, 2024 | Club | All recessed step lights to mailroom are out
| Completed |
| September 17, 2024 | Club | All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken
| Completed |
| April 11, 2022 | Landscape | Amanda test
| Completed |
| April 9, 2022 | Club | Amanda TEST Let me know if you get this?
Ken
| Completed |
| September 29, 2019 | Club | An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .
This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?
Thank you,
Warren Watson
| Completed |
| July 12, 2023 | Vineyards | An imense about of Water flowing down Vineyards while watering right Now! Behind 1803 & 1805 Moscato
| Completed |
| September 11, 2026 | Gates | Andalucia Gate
None of our given numbers work. The numbers we have are:
7003 - vendor
7004 - vendor
#5117 - friends/family
| In-Progress |
| July 30, 2025 | Landscape | Andalucia Gate entrance; When are the plants that died because of no water be replaced?
Regads,
Elsa
| In-Progress |
| September 2, 2023 | Gates | Andulucia gate open
| Completed |
| June 21, 2026 | Club | Ants in men’s locker room by sinks.
Scott. the team has sprayed and took care of this. thank you for letting us know
| Completed |
| June 23, 2024 | Club | Ants in men’s lockers and locker room
| Completed |