Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 451 - 475 of 632

 Reported Location Issue Status
September 26, 2023Gates

The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.

Completed
September 28, 2023Landscape

There is a missing lamp post on Vineyards Parkway where it intersects with Trilogy Parkway and Solara Street. My understanding is that this lamp post has been missing for a few years now. Has anyone contacted the City of Brentwood regarding the replacement of this lamp post? Isn't replacement covered by: "Landscape and Lighting District No. 06-3 Vineyards. The Community lies within the boundaries of the City of Brentwood Landscape and Lighting District No. 06-3 Vineyards (referred to above as the “LLD"). The LLD was formed to fund landscape maintenance and energy and maintenance costs of streetlights on arterial streets within the LLD."? Given all the special taxes and assessments that we pay, it seems like the City of Brentwood should perform this type of maintenance in a more timely fashion. Thanks.

Completed
October 5, 2023Club

Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.

Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?

Thank you

Completed
October 6, 2023Club

Electrical cord to the Arm Curl machine in the gym is damaged/cut. This prevents powering the equipment, so that the display unit records reps or tracks usage.

Completed
October 7, 2023Gates

Entry gate to la tour staying open. Won’t close.

Completed
October 9, 2023Gates

St. Julien gate call box - Did not work when putting in my phone code to call my cell phone to let me enter the gate. Let me know if this is not clear - Thank you! Shelley

Completed
October 17, 2023Gates

St. Julien gate is stuck, not operational and making a loud noise - PLEASE HELP!

I took a video with sound but the file was too large to upload so I have attached a photo only. So this is my second attempt with photo only and it will not upload either.

Completed
October 17, 2023Club

No longer getting email to notify the US Mail has been delivered

Completed
October 24, 2023Gates

Zinfandel exit gate was not closing at 10:33pm. Watched for several minutes.

Completed
October 25, 2023Gates

Exit Gate on Latour is stuck open.

Completed
October 27, 2023Villages

Porto left gate is open and will not close.

Completed
October 27, 2023Gates

Sonoma Resident reports Zinfandel exit gate not closing.

Completed
October 27, 2023Gates

Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.

Sonoma gate on Zinfandel

Completed
November 2, 2023Gates

Entrance Gate on Latour remains open - does not close.

Completed
November 2, 2023Gates

Zinfandel exit gate is stuck open, entry gate is working

Completed
November 4, 2023Gates

Zinfandel exit gate not closing again

Completed
November 5, 2023Villages

The Solera gates to Tuscany have been open all day, since yesterday. Please close them.

Completed
November 7, 2023Club

The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty

Thank you,

Julia Benveniste

Completed
November 7, 2023Gates

Zinfandel Gate is stuck open (again)…

Completed
November 9, 2023Club

FIVE of the EIGHT Lights Burned Out in the tower entrance to the event center. This was reported on September 27.
This is Safety Issue.
Ken

Completed
November 10, 2023Pool

hot tub temperature to low

Completed
November 13, 2023Villages

Someone has spilled blue paint down most of the length of St. Julien. thanks

Completed
November 14, 2023Gates

Entrance gate to Rhone Village is stuck, one side closed, one side open.

Completed
November 15, 2023Gates

Zinfandel exit gate is stuck open again

Completed
November 16, 2023Pool

Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!

Completed
 Reported Location Issue Status

LEARN ABOUT THE HOMES AT OUR COMMUNITY:

Call 800.685.6494  |  Join Our Interest List