Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 451 - 475 of 633

 Reported Location Issue Status
July 18, 2021Pool

Ladies shower/locker room has several lockers that are jammed. Just FYI.

Thank you
Anna Larricq

Completed
February 15, 2022Pool

The racing clock that sits on the floor of the indoor pool has stopped working. Batteries, maybe? 🙂 thank you

Completed
May 17, 2022Pool

The intake air vent above the indoor swimming pool is black and needs to cleaned for appearance and health concerns

Completed
July 15, 2022Pool

The hot tub needs cleaning please. There is dirt accumulated on the bottom and when it is turned on, scummy bubbles are forming. Thank you.

Completed
August 17, 2022Pool

The swim trunk spin dryer in the mens locker is still out. Do you have an ETA on when this will be fixed. Thank you,

Completed
October 31, 2022Pool

The interior window frame of the indoor pool has separated, raised several inches and has an exposed nail. Both sets of windows on this wall have peeling paint. The windows are facing the exterior sitting area adjacent to the Spa entrance doors.

Completed
November 29, 2022Pool

11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."

Completed
January 3, 2023Pool

HOT TUB JETS NOT WORKING

Completed
February 22, 2023Pool

When will we have music again in the pool, and when will the hot tub be working? Thank-you.

Completed
March 1, 2023Pool

Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!

Completed
November 5, 2019Tennis / Pickleball Court

Tennis courts lights on at 6:00AM. Why?

Completed
November 5, 2019Tennis / Pickleball Court

Is it possible to replace the tennis court light switch with a 2 hour timer?

Completed
May 4, 2021Tennis / Pickleball Court

On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.

Completed
July 25, 2021Tennis / Pickleball Court

On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.

Completed
September 1, 2021Tennis / Pickleball Court

We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed

Completed
December 31, 2021Tennis / Pickleball Court

Please rehang the #1 sign at tennis court #1. Thank you!

Completed
February 1, 2022Tennis / Pickleball Court

Please replace the batteries and update the time on the clock facing the tennis courts. Thank you!

Completed
February 17, 2022Tennis / Pickleball Court

Could you rehang the sign on Court #2 / Tennis Court - it's on the ground next to the gate. Thank you!

Completed
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
September 18, 2023Tennis / Pickleball Court

The third light post (facing court #2) - the light is out.

Completed
February 18, 2024Tennis / Pickleball Court

At the Los Olivos Tennis and Pickleball Pavilion there are light poles for playing after dark. The switch for the lights is in the center shaded area between Pickleball and tennis courts. The cover plate for the light switch is broken and needs to be replaced.

Completed
August 14, 2024Tennis / Pickleball Court

On the gate, near pickleball court #4, one part of the gate latch (the part attached to the gate) is loose. That part has only one screw (it has been that way for a long time), and that screw is now partially stripped and cannot be fully tightened.

Completed
September 18, 2024Tennis / Pickleball Court

On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.

In-Progress
December 29, 2024Tennis / Pickleball Court

Fabric cover over the gazebo (between Pball and tennis) is torn.

12.30.24 - Update: New, more durable canvas with eyelets and tensioners was ordered on 12/26/24 and is due to arrive this week. It will be installed ASAP when it arrives. Thank you

In-Progress
January 2, 2025Tennis / Pickleball Court

At the pickleball courts, near court 4, the gate latch is loose. The part that attaches to the swinging gate has just one screw in it (ie one is missing); the gate post hole appears to be partially stripped so that this screw cannot be tightened. Thank you.

01.02.25 - We are addressing this issue today. Thanks for letting us know!

Completed
 Reported Location Issue Status

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