| August 26, 2026 | Gates | When a visitor at the Porto gate enters my 4-digit code and presses CALL, the kiosk immediately gets my Verizon voicemail greeting. My iPhone never rings and the call does not appear in my Recent Calls.
However, calls to my iPhone from my landline work normally.
This happens when I am home or away from home.
This has been happening for several weeks. hi Robert, i just checked with my phone and is working fine. the number that will show up on your phone is 925-293-2541. can you please make sure this number isn't blocked. thank you
| Completed |
| September 3, 2026 | Gates | The L bracket near the top of the St Julien pedestrian gate is very loose. It is on the resident side of the gate. Thank You!
| Completed |
| September 8, 2026 | Gates | Both Latour vehicle gates locked in open position
| Completed |
| September 11, 2026 | Gates | Andalucia Gate
None of our given numbers work. The numbers we have are:
7003 - vendor
7004 - vendor
#5117 - friends/family
| In-Progress |
| September 17, 2026 | Gates | Entrance man gate into Bordeaux on Saint
Julian
The gate post is not secure and damage to stucco wall and foam
Best to fix this as soon as possible
Looks like there was an attempt to bootleg fix it last time, but that was poorly done.
Needs proper Anchorage to resist the impact of the Gate closing
Thank you
| In-Progress |
| September 17, 2026 | Gates | Man Gate into Bordeaux on Saint Julian,
Gate post needs to be properly secured into the stucco and foam waterproof
Prior attempt not adequate
Thank you
| In-Progress |
| March 14, 2026 | Landscape | The concrete post has leaned to the extent the rail have fallen out. See attached photo showing how much it has tipped.
This is located at the end of Viognier ct.
Robert: I will forward to HOA office.
| In-Progress |
| March 19, 2026 | Landscape | This the property alongside 1874 Fiano. It is the common area property along Miwok. The sprinkler lines are uncovered and there is almost no top dressing.
This a second request!
Thanks
Ken
| In-Progress |
| March 30, 2026 | Landscape | 1) All the palms east(?) of the spa need attention.
2) On the same side of the parking lot, as you would exit, is a wooden fence that is bleached white. It needs some wood oil.
3) Actually, that entire edge of the parking area that borders above the rear of Healing Rock homes is very neglected. Plants are suffering. Need water and/or replanting.
Elsewhere ...
4) The space between the tennis courts and the former sales office has weeds that are knee-high or taller.
| In-Progress |
| May 6, 2026 | Landscape | Bordeaux needs maintenance. The trellis is in serious condition. It’s leaning and the posts need repair. The roses need to be trimmed and north slope requires some mowing and the bare spots replanted.
Thank you.
Robert: I have forwarded this report to HOA
| In-Progress |
| May 8, 2026 | Landscape | Water is running pretty quickly out of the drain pipe adjacent to the fountain at the entrance to trilogy parkway. I couldn’t take a photo since in was driving when I noticed it.
Robert: We were doing maintenance on the fountain. Thank you for reporting.
| Completed |
| May 11, 2026 | Landscape | The hedges on the west side going up Trilogy Parkway behind Sacred Mountain Lane need to be topped by at least 2-3 feet in order to ensure that they stay healthy and not woody. This is something that should be on the landscapers annual list of maintenance tasks in early spring.
| In-Progress |
| June 4, 2026 | Landscape | the open area directly behind the labryinth has water leak with water shooting up into the sky
| In-Progress |
| June 4, 2026 | Landscape | At the end of Trilogy Parkway by the Old Models and Tennis Courts.
This area was once planted with Rosemary, it looks like most are dead and full of tall weeds?
Can you check this out/
Thanks
Ken
| In-Progress |
| June 4, 2026 | Landscape | Behind Chardonnay and Zinfandel entrance to the vineyard on gravel rd. There are the first 5 trees on the left side along the fence that could use trimming and maintenance Also the culvert behind Chardonnay is half full of dead grape leaves
| In-Progress |
| June 10, 2026 | Landscape | The Concrete fence at the end of Viognier Ct has fallen down. I have submitted this request earlier and have had no response.
I have tried to attach a photo but the MTL site rejects it because th file is too large.
Please advise.
| In-Progress |
| June 27, 2026 | Landscape | Oak trees along Vineyards Pkwy - starting at St. Julien entrance and ending at NE entrance to Monte Rosa park - were recently trimmed by the city, I assume. However, no one picked up the tree debris. They are laying all over the plants. I moved some of them onto a utility cover (see attached picture) but there's lots more all over the plants along the sidewalk.
| In-Progress |
| July 7, 2026 | Landscape | The sign is down at the entrance to Miwok Park (the one that has the hill).
| In-Progress |
| July 13, 2026 | Landscape | Sprinkler at divide area of entrance to Andalucia.
Lots of water at each watering for small area.
Much run off onto street.
May be adjust water a little?
White pipe to help soil drainage would love a little less water too.
Thank you.
| In-Progress |
| July 13, 2026 | Landscape | Lots of water at each watering for small green area.
White pipe to help soil drainage, I guess, would love less water.
Much runoff onto street.
At divide/entrance of Andalucia gate.
Please check sprinkler. Thank you.
| In-Progress |
| July 15, 2026 | Landscape | Took much water for little green patch ?
Run off onto street.
Please check & adjust. Andalucia gate.
Thank you.
| In-Progress |
| July 30, 2026 | Landscape | North end of Miwok walking path area has several dry areas of grass due to lack of enough water for the heat we are experiencing.
| In-Progress |
| August 25, 2026 | Landscape | Chardonnay Court has five plants that are dead in the plantings by the gate at end of the court. It looks like it’s all along the area by the fence isn’t getting water. A few weeds have gotten large. Please have our Trilogy Landscaping company look into replacing the dead plants on e the weather turns a bit cooler.
| In-Progress |
| September 13, 2026 | Landscape | About a year ago, I reported that the backlight to the TRILOGY monument sign at the development entrance sign on the left side of the Vineyards Parkway past John Muir Parkway was burned out. It is still burned out. Please have maintenance staff address the issue.
Thank you,
Celeste Storrs
1740 Veneto Ln
925-519-3019
fourstorrs@yahoo/gmail
| In-Progress |
| September 8, 2024 | Landscape | The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.
Thank you!
The Chef's Garden Team
| In-Progress |