Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 451 - 475 of 805

 Reported Location Issue Status
January 17, 2023Villages

Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.

- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW

Completed
November 13, 2023Villages

Someone has spilled blue paint down most of the length of St. Julien. thanks

Completed
March 31, 2026Villages

Someone has written "Amazon" and the access code in a sharpie marker on the keypad at the entrance to the Sonoma Village. This now allows anyone to enter beyond the gates. It needs to be erased.

Completed
March 24, 2023Club

Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe

Completed
March 19, 2026Pool

Someone needs to clean the cobwebs and treat for spiders in the lap pool building, especially along the bottom of the wall adjacent to the outdoor patio area. I found a black widow spider in a web there this afternoon.

Completed
June 11, 2024Gates

Sonoma Gate Control Panel display is defective and unreadable. The display just shows dots which makes it impossible for visitors to find any resident information. I have included a picture of what the display looks like. I was told it has been this way for several weeks at the least.

Completed
May 19, 2024Gates

Sonoma in gate stuck open and is beeping.

Completed
April 10, 2026Gates

Sonoma out gate 1/2 stuck open

Completed
January 4, 2024Gates

Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.

Completed
October 27, 2023Gates

Sonoma Resident reports Zinfandel exit gate not closing.

Completed
July 21, 2021Villages

Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.

Completed
March 29, 2022Villages

Sprinkler hub still leaking on olive grove path in Bordeaux. Issue says in progress, but wondered why it hasn’t been turned off yet

Completed
May 21, 2024Landscape

Sprinkler leak in the front of the club along the sidewalk at the front of the clubhouse. Lots of water.

Completed
October 6, 2025Villages

Sprinklers throughout all of Trilogy should be adjusted to prevent water spraying onto asphalt pavement. This constant wetting of the pavement causes premature failure, washing away of the binder leaving a rough exposed aggregate surface. In addition if there are cracks in the area water seeps into sub-base and can cause pot holes. Now is the time to check them before the new slurry seal is washed off, and they should be checked and adjusted periodically to keep them spraying correctly.
I note to residents as a friendly reminder to check their sprinklers to help save our newly sealed streets.

In-Progress
February 18, 2020Gates

St Julian Exit gate is staying open noticed on Sunday continued into Monday

Completed
January 12, 2023Gates

St Julien /Vehicle entrance gate stuck open
St Julien Pedestrian gate does not lock. When in locked positon a slight push down on handle will open gate

Completed
September 26, 2025Gates

St Julien entrance gate remains open

Completed
February 13, 2025Gates

St Julien entry gate is apparently sticking open again....periodically

2.19.25 Hi Dave, we'll head down this morning to see if we can fix this in-house and if not, we'll have the vendor come out to make the repairs. Thanks, Will

2.19.25 10:51am Update: Our new gate vendor, American Gate Operations (AGO) will be out tomorrow afternoon at the latest, possibly this afternoon to fix the gate. Thank you.

02.21.25 10:41am Update: AGO was not able to come to the property the past two days to make the repairs, they have rescheduled for Monday 2/24/25 between 11:00am and 1:00pm to make the repairs. We'll be checking the gate throughout the days until the repairs are made. Thank you

Completed
November 21, 2022Gates

St Julien entry gate is stuck open again, as reported by several folks. It's been open since at least 1pm

Completed
March 29, 2023Gates

St Julien entry gate stuck open again

Completed
April 9, 2026Gates

St Julien exit gate stuck open.

Completed
February 24, 2025Gates

St Julien exit gates reported to be stuck open by residents

Completed
November 18, 2022Gates

St Julien gate reported to be stuck open again

Completed
March 7, 2026Gates

St Julien pedestrian gate is NOT latching when closed. Anyone can just push or pull it open

Robert: The parts has been ordered. ETA Weds 3/18

Completed
April 13, 2025Gates

St Julien resident reports St Julien exit gate has been open since 2pm

Completed
 Reported Location Issue Status

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