| June 30, 2026 | Gates | The Latour and The St. Julien Gates:
A regular visiting guest received a beeping signal at both the latour and St Julien gates after trying both Steve and my codes were used. She was not able to get into the gate until a golf cart came by and used a card.
| In-Progress |
| March 17, 2026 | Gates | Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| March 18, 2026 | Gates | The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo
Robert: Thank you for your report. WE are currently handling the issue
| Completed |
| March 7, 2026 | Gates | St Julien pedestrian gate is NOT latching when closed. Anyone can just push or pull it open
Robert: The parts has been ordered. ETA Weds 3/18
| Completed |
| June 26, 2026 | Gates | Pedestrian gate at Saint Julian is no longer attached securely to the post.
Robert: A work order has been generated. Thank you for the report.
| In-Progress |
| March 25, 2026 | Gates | Vehicle entry gate stuck open, Latour gate
| Completed |
| June 30, 2026 | Gates | 2nd time today - - I had a delivery scheduled, he tried both Bordeaux gates and neither gate would accept our codes. Please help!
| In-Progress |
| May 8, 2026 | Landscape | Water is running pretty quickly out of the drain pipe adjacent to the fountain at the entrance to trilogy parkway. I couldn’t take a photo since in was driving when I noticed it.
Robert: We were doing maintenance on the fountain. Thank you for reporting.
| Completed |
| June 10, 2026 | Landscape | The Concrete fence at the end of Viognier Ct has fallen down. I have submitted this request earlier and have had no response.
I have tried to attach a photo but the MTL site rejects it because th file is too large.
Please advise.
| In-Progress |
| March 19, 2026 | Landscape | This the property alongside 1874 Fiano. It is the common area property along Miwok. The sprinkler lines are uncovered and there is almost no top dressing.
This a second request!
Thanks
Ken
| In-Progress |
| May 6, 2026 | Landscape | Bordeaux needs maintenance. The trellis is in serious condition. It’s leaning and the posts need repair. The roses need to be trimmed and north slope requires some mowing and the bare spots replanted.
Thank you.
Robert: I have forwarded this report to HOA
| In-Progress |
| May 11, 2026 | Landscape | The hedges on the west side going up Trilogy Parkway behind Sacred Mountain Lane need to be topped by at least 2-3 feet in order to ensure that they stay healthy and not woody. This is something that should be on the landscapers annual list of maintenance tasks in early spring.
| In-Progress |
| June 4, 2026 | Landscape | the open area directly behind the labryinth has water leak with water shooting up into the sky
| In-Progress |
| March 30, 2026 | Landscape | 1) All the palms east(?) of the spa need attention.
2) On the same side of the parking lot, as you would exit, is a wooden fence that is bleached white. It needs some wood oil.
3) Actually, that entire edge of the parking area that borders above the rear of Healing Rock homes is very neglected. Plants are suffering. Need water and/or replanting.
Elsewhere ...
4) The space between the tennis courts and the former sales office has weeds that are knee-high or taller.
| In-Progress |
| June 4, 2026 | Landscape | Behind Chardonnay and Zinfandel entrance to the vineyard on gravel rd. There are the first 5 trees on the left side along the fence that could use trimming and maintenance Also the culvert behind Chardonnay is half full of dead grape leaves
| In-Progress |
| June 27, 2026 | Landscape | Oak trees along Vineyards Pkwy - starting at St. Julien entrance and ending at NE entrance to Monte Rosa park - were recently trimmed by the city, I assume. However, no one picked up the tree debris. They are laying all over the plants. I moved some of them onto a utility cover (see attached picture) but there's lots more all over the plants along the sidewalk.
| In-Progress |
| June 4, 2026 | Landscape | At the end of Trilogy Parkway by the Old Models and Tennis Courts.
This area was once planted with Rosemary, it looks like most are dead and full of tall weeds?
Can you check this out/
Thanks
Ken
| In-Progress |
| March 14, 2026 | Landscape | The concrete post has leaned to the extent the rail have fallen out. See attached photo showing how much it has tipped.
This is located at the end of Viognier ct.
Robert: I will forward to HOA office.
| In-Progress |
| September 8, 2024 | Landscape | The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.
Thank you!
The Chef's Garden Team
| In-Progress |
| September 12, 2024 | Landscape | I called the concierge desk to advise of this also since it is time-sensitive. There is a broken sprinkler head or line in the landscaping area of the Miwok gate as you're entering Trilogy that is shooting out water right now.
| Completed |
| September 15, 2024 | Landscape | Just noticed this morning that the sprinkler line at the north end of Miwok Park is not working correctly AGAIN. It is the line that waters at 10:50 am daily. There is a small amount of water coming out of each sprinkler, maybe 18 to 24 inches max. The grass is not suffering yet, but it will be dead again as in August if not repaired soon. Thank you!
| In-Progress |
| September 17, 2024 | Landscape | Weeds are looking terrible at the back of Solera Street.
My husband and I have already cleared the fire lane between our house and the Neighbors house, which I feel we should have to do but have waited so long for it to be done.. these weeds make the place look, unkempt, and scruffy!
Could you please send out somebody asap!
Thank you!
| Completed |
| October 26, 2024 | Landscape | Upper Miwok Park: Two dripper sprinklers near the big oak tree are broken. They are shooting water into the air up to 6 feet away.
| Completed |
| October 26, 2024 | Landscape | Upper Miwok Park trail: Behind the big rocks along the walking trail in front of the giant Oak tree there are two dripper sprinkler tubes that are shooting water up into the air and landing about 6 feet from the tube. I took photos, but I'm not being allowed to download them to this site (message says the file is too big).
| In-Progress |
| November 19, 2024 | Landscape | The parkway artificial grass in front of 1629 Zinfandel is badly damaged. It appears to have been scorched/burned by something extremely hot. The turf is melted.
| In-Progress |