Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 376 - 400 of 729

 Reported Location Issue Status
October 18, 2025Gates

The pedestrian gate to Sonoma doesn't work, and the one to Bourdeaux at Latour doesn't always close. And when they sealcoat Zinfandel, you can't use the gate to get in.

Robert: Gate hinges was adjusted. Now closes on it's own.

Completed
November 5, 2025Gates

No Trespassing sign at St Julien gate entrance has been hit and knocked over

In-Progress
November 7, 2025Gates

Latour pedestrian gate is not closing. Seems to be a hinge/spring issue

Robert: The spring tension on the hinges was adjusted. Now closing.

Completed
November 7, 2025Gates

The St. Julien entrance gate is remaining open.

Robert: the gate was reset.

Completed
November 14, 2025Gates

The card reader on the man gate at Solera Street is not reading the cards. The light turns green but the lock does not release. This same gate is not automatically closing.

In-Progress
November 20, 2025Gates

Latour pedestrian gate doesn't always close, appears to be out of alignment. Also, the Sonoma pedestrian gate still doesn't always funtion correctly.

Completed
December 1, 2025Gates

The Solera Pedestrian Gate is not working correctly.

The Key FOB Receiver light turns from red to green, but the mechanical lock does not click open.

So the work-around for some residents has been to prop the gate open when they leave.

This practice defeats the purpose of even having gates, so could you please have maintenance look at it?

Robert: The vendor for the gates will be here Weds and Thursday.

In-Progress
December 16, 2025Gates

Latour pedestrian gate is still not closing on its own.

In-Progress
December 17, 2025Gates

The Solera exit gate is stuck halfway open.

Robert: Repair company to come out today 12/22

In-Progress
December 20, 2025Gates

The Solera exit gate is stuck in the half open position again this morning.

Robert: Repair company to come out today 12/22

In-Progress
December 26, 2025Gates

The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.

In-Progress
December 27, 2025Gates

The pedestrian gate going into Andalucia in Tuscany doesn’t lock properly. Thanks.

In-Progress
December 30, 2025Gates

Self closing hines at pedestrian gate at St Julien need adjusting. Gate is not closing.

In-Progress
January 27, 2026Gates

The Sonoma pedestrian gate still doesn’t always work.

The Latour pedestrian gate is working great!!

In-Progress
January 28, 2026Gates

ST. Julien Walking gate is not closing. Needs repair

In-Progress
January 28, 2026Gates

Both pedestrian gates on Barsac ct & Viognier Ct will not open using the numeric key pad.
This is my third request concerning this issue.
Please acknowledge this request.
Thank you

In-Progress
September 8, 2024Landscape

The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.

Thank you!
The Chef's Garden Team

In-Progress
September 12, 2024Landscape

I called the concierge desk to advise of this also since it is time-sensitive. There is a broken sprinkler head or line in the landscaping area of the Miwok gate as you're entering Trilogy that is shooting out water right now.

Completed
September 15, 2024Landscape

Just noticed this morning that the sprinkler line at the north end of Miwok Park is not working correctly AGAIN. It is the line that waters at 10:50 am daily. There is a small amount of water coming out of each sprinkler, maybe 18 to 24 inches max. The grass is not suffering yet, but it will be dead again as in August if not repaired soon. Thank you!

In-Progress
September 17, 2024Landscape

Weeds are looking terrible at the back of Solera Street.
My husband and I have already cleared the fire lane between our house and the Neighbors house, which I feel we should have to do but have waited so long for it to be done.. these weeds make the place look, unkempt, and scruffy!
Could you please send out somebody asap!
Thank you!

Completed
October 26, 2024Landscape

Upper Miwok Park: Two dripper sprinklers near the big oak tree are broken. They are shooting water into the air up to 6 feet away.

Completed
October 26, 2024Landscape

Upper Miwok Park trail: Behind the big rocks along the walking trail in front of the giant Oak tree there are two dripper sprinkler tubes that are shooting water up into the air and landing about 6 feet from the tube. I took photos, but I'm not being allowed to download them to this site (message says the file is too big).

In-Progress
November 19, 2024Landscape

The parkway artificial grass in front of 1629 Zinfandel is badly damaged. It appears to have been scorched/burned by something extremely hot. The turf is melted.

In-Progress
January 30, 2025Landscape

I noticed recently that the bushes were trimmed on the Miwok Park Trail near Chianti Ln. and thank you for that. There are common area bushes that adjoin our bushes on Chianti Ln. and we try to keep our property trimmed, but it seems that this common area is always overlooked and I have to ask for them to be trimmed. So, I am asking for the 5 bushes that adjoin ours be trimmed to the same height of what is on our property. Thank you!

In-Progress
January 31, 2025Landscape

Over two years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. I have a view fence that overlooks the upper park, and the space between the fence and the grass is constantly growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. When will the promised bark be reapplied? I see that it was done near the clubhouse. I pay a lot in HOA fees to be ignored for many years. This is marked as completed, but the only bark that is left, and that is very little, is from the original bark that was put down many years ago. Thank you.

In-Progress
 Reported Location Issue Status

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