| June 16, 2025 | Gates | Scott - I reported a pedestrian gate issue, just wanted to be sure I said it was the Solera gate (not Andalucia).
Thanks,
Donna
| Completed |
| July 6, 2025 | Gates | Miwok Gate something is splashed all over the pillars. Looks like lubricant from maintenance of the gates.
Thanks
Ken
| In-Progress |
| July 16, 2025 | Gates | Latour entrance gate is remaining open.
| Completed |
| August 6, 2025 | Gates | Latour exit gate remains open
| Completed |
| August 7, 2025 | Gates | Latour exit gate stuck open now, 2:33pm, 5 + minutes
| Completed |
| August 13, 2025 | Gates | Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott
| Completed |
| August 14, 2025 | Gates | Latour Ave. out gate is stick open again and making noises.
| Completed |
| August 21, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 8, 2025 | Gates | Latour entry gate stuck open again
| Completed |
| September 14, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 16, 2025 | Gates | Latour exit gate stuck open again
| Completed |
| September 25, 2025 | Gates | Vehicle entry gate for St Julien apparently not working according to several Bordeaux residents
| Completed |
| September 26, 2025 | Gates | St Julien entrance gate remains open
| Completed |
| September 28, 2025 | Gates | The man gate at the Solera Street entrance is not self-closing.
| In-Progress |
| October 9, 2025 | Gates | Hello,
I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.
Bob McHugh
Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.
| Completed |
| October 16, 2025 | Gates | The pedestrian gate at the Solera entrance of Tuscany doesn’t close on its own, after you pass through it. Thanks.
| Completed |
| October 17, 2025 | Gates | The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.
| In-Progress |
| October 18, 2025 | Gates | The pedestrian gate to Sonoma doesn't work, and the one to Bourdeaux at Latour doesn't always close. And when they sealcoat Zinfandel, you can't use the gate to get in.
Robert: Gate hinges was adjusted. Now closes on it's own.
| Completed |
| November 5, 2025 | Gates | No Trespassing sign at St Julien gate entrance has been hit and knocked over
| In-Progress |
| November 7, 2025 | Gates | Latour pedestrian gate is not closing. Seems to be a hinge/spring issue
Robert: The spring tension on the hinges was adjusted. Now closing.
| Completed |
| November 7, 2025 | Gates | The St. Julien entrance gate is remaining open.
Robert: the gate was reset.
| Completed |
| November 14, 2025 | Gates | The card reader on the man gate at Solera Street is not reading the cards. The light turns green but the lock does not release. This same gate is not automatically closing.
| In-Progress |
| November 20, 2025 | Gates | Latour pedestrian gate doesn't always close, appears to be out of alignment. Also, the Sonoma pedestrian gate still doesn't always funtion correctly.
| Completed |
| December 1, 2025 | Gates | The Solera Pedestrian Gate is not working correctly.
The Key FOB Receiver light turns from red to green, but the mechanical lock does not click open.
So the work-around for some residents has been to prop the gate open when they leave.
This practice defeats the purpose of even having gates, so could you please have maintenance look at it?
Robert: The vendor for the gates will be here Weds and Thursday.
| In-Progress |
| September 8, 2024 | Landscape | The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.
Thank you!
The Chef's Garden Team
| In-Progress |