| June 16, 2025 | Gates | Scott - I reported a pedestrian gate issue, just wanted to be sure I said it was the Solera gate (not Andalucia).
Thanks,
Donna
| Completed |
| July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| Completed |
| November 19, 2022 | Gates | Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.
If there anyway to make this less dangerous?
Thanks
| Completed |
| August 13, 2023 | Villages | Security gate end of Viognier Ct. The latch (I reported before as being unsafe due to sharp corner edges) has a screw(s) coming loose and blocking the gate from opening and closing. Pretty sure this is the cause, score marks are on the gate at the same place where screws are attached to the metal ence.
| Completed |
| July 17, 2021 | Bocce Court | Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.
| Completed |
| February 8, 2025 | Gates | several residents have reported, and I have seen, St Julien entry gate is periodically sticking open for long periods of time. This has been on-going since Feb 3.
| Completed |
| January 18, 2023 | Villages | Several weeks ago the HOA sponsored wall cap painting was performed on the wall in my back yard. While the paint worked seemed fine when completed, the newly applied paint is already peeling away, exposing the metal/foam cap underneath. The entire wall in my back yard is uncovered and open, so this issue is not related to lack of access. I believe it's related to poorly prepping the wall before painting it. Can we have the painter come back out, properly prep the exposed sections of the cap, and repaint it? I have pictures if you need them. My address is 1567 California Trail. Thanks!
| Completed |
| April 11, 2024 | Club | SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.
| Completed |
| July 14, 2023 | Club | Shower in men’s locker room won’t turn on (handicap accessible shower stall)
| Completed |
| December 28, 2022 | Landscape | Sidewalk ballast light appears to be ready to go out, currently flashing one-off. Trilogy Pkwy, last curve before before Healing Rock, heading UP to Club
| Completed |
| May 17, 2022 | Club | Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken
| Completed |
| April 8, 2023 | Club | Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)
| Completed |
| March 26, 2024 | Gates | Solera exit gate has been stuck open for the last couple of days.
| Completed |
| March 29, 2024 | Gates | Solera gate is stuck half way closed/open
| Completed |
| December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| Completed |
| January 17, 2023 | Villages | Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.
- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW
| Completed |
| November 13, 2023 | Villages | Someone has spilled blue paint down most of the length of St. Julien. thanks
| Completed |
| March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| Completed |
| June 11, 2024 | Gates | Sonoma Gate Control Panel display is defective and unreadable. The display just shows dots which makes it impossible for visitors to find any resident information. I have included a picture of what the display looks like. I was told it has been this way for several weeks at the least.
| Completed |
| May 19, 2024 | Gates | Sonoma in gate stuck open and is beeping.
| Completed |
| January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
| October 27, 2023 | Gates | Sonoma Resident reports Zinfandel exit gate not closing.
| Completed |
| July 21, 2021 | Villages | Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.
| Completed |
| March 29, 2022 | Villages | Sprinkler hub still leaking on olive grove path in Bordeaux. Issue says in progress, but wondered why it hasn’t been turned off yet
| Completed |
| May 21, 2024 | Landscape | Sprinkler leak in the front of the club along the sidewalk at the front of the clubhouse. Lots of water.
| Completed |