| December 28, 2022 | Landscape | Sidewalk ballast light appears to be ready to go out, currently flashing one-off. Trilogy Pkwy, last curve before before Healing Rock, heading UP to Club
| Completed |
| May 17, 2022 | Club | Small Fountain at Bell Tower is full algae, and it is running over the sides.
Thankyou
Ken
| Completed |
| April 8, 2023 | Club | Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)
| Completed |
| March 26, 2024 | Gates | Solera exit gate has been stuck open for the last couple of days.
| Completed |
| March 29, 2024 | Gates | Solera gate is stuck half way closed/open
| Completed |
| December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| Completed |
| January 17, 2023 | Villages | Some bushes along Trilogy Parkway behind 1974 Sacred Mountain Lane have very few, if any leaves. (The location is between Barossa and Porto.) The bushes need significant care or replacement. As it is, they do not provide the image that the community tries to project, nor do they provide the privacy between the road and sidewalk and the home(s) on the other side.
- Message from VAMC - This is currently an open approved project that will be completed by TerraCare this year. - JW
| Completed |
| November 13, 2023 | Villages | Someone has spilled blue paint down most of the length of St. Julien. thanks
| Completed |
| March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| Completed |
| June 11, 2024 | Gates | Sonoma Gate Control Panel display is defective and unreadable. The display just shows dots which makes it impossible for visitors to find any resident information. I have included a picture of what the display looks like. I was told it has been this way for several weeks at the least.
| Completed |
| May 19, 2024 | Gates | Sonoma in gate stuck open and is beeping.
| Completed |
| January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
| October 27, 2023 | Gates | Sonoma Resident reports Zinfandel exit gate not closing.
| Completed |
| July 21, 2021 | Villages | Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.
| Completed |
| March 29, 2022 | Villages | Sprinkler hub still leaking on olive grove path in Bordeaux. Issue says in progress, but wondered why it hasn’t been turned off yet
| Completed |
| May 21, 2024 | Landscape | Sprinkler leak in the front of the club along the sidewalk at the front of the clubhouse. Lots of water.
| Completed |
| February 18, 2020 | Gates | St Julian Exit gate is staying open noticed on Sunday continued into Monday
| Completed |
| January 12, 2023 | Gates | St Julien /Vehicle entrance gate stuck open
St Julien Pedestrian gate does not lock. When in locked positon a slight push down on handle will open gate
| Completed |
| February 13, 2025 | Gates | St Julien entry gate is apparently sticking open again....periodically
2.19.25 Hi Dave, we'll head down this morning to see if we can fix this in-house and if not, we'll have the vendor come out to make the repairs. Thanks, Will
2.19.25 10:51am Update: Our new gate vendor, American Gate Operations (AGO) will be out tomorrow afternoon at the latest, possibly this afternoon to fix the gate. Thank you.
02.21.25 10:41am Update: AGO was not able to come to the property the past two days to make the repairs, they have rescheduled for Monday 2/24/25 between 11:00am and 1:00pm to make the repairs. We'll be checking the gate throughout the days until the repairs are made. Thank you
| Completed |
| November 21, 2022 | Gates | St Julien entry gate is stuck open again, as reported by several folks. It's been open since at least 1pm
| Completed |
| March 29, 2023 | Gates | St Julien entry gate stuck open again
| Completed |
| February 24, 2025 | Gates | St Julien exit gates reported to be stuck open by residents
| Completed |
| November 18, 2022 | Gates | St Julien gate reported to be stuck open again
| Completed |
| April 13, 2025 | Gates | St Julien resident reports St Julien exit gate has been open since 2pm
| Completed |
| July 25, 2023 | Gates | St Julien Vehicle entry gate stuck open,
| Completed |