Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 326 - 350 of 612

 Reported Location Issue Status
April 14, 2025Gates

St. Julien exit gate stays open.

Completed
April 21, 2025Gates

Rhone Gate stuck open.

Completed
May 6, 2025Gates

The Barossa pedestrian gate across from the bocce courts is broken again.

Completed
September 8, 2024Landscape

The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.

Thank you!
The Chef's Garden Team

In-Progress
September 12, 2024Landscape

I called the concierge desk to advise of this also since it is time-sensitive. There is a broken sprinkler head or line in the landscaping area of the Miwok gate as you're entering Trilogy that is shooting out water right now.

Completed
September 15, 2024Landscape

Just noticed this morning that the sprinkler line at the north end of Miwok Park is not working correctly AGAIN. It is the line that waters at 10:50 am daily. There is a small amount of water coming out of each sprinkler, maybe 18 to 24 inches max. The grass is not suffering yet, but it will be dead again as in August if not repaired soon. Thank you!

In-Progress
September 17, 2024Landscape

Weeds are looking terrible at the back of Solera Street.
My husband and I have already cleared the fire lane between our house and the Neighbors house, which I feel we should have to do but have waited so long for it to be done.. these weeds make the place look, unkempt, and scruffy!
Could you please send out somebody asap!
Thank you!

Completed
October 26, 2024Landscape

Upper Miwok Park: Two dripper sprinklers near the big oak tree are broken. They are shooting water into the air up to 6 feet away.

Completed
October 26, 2024Landscape

Upper Miwok Park trail: Behind the big rocks along the walking trail in front of the giant Oak tree there are two dripper sprinkler tubes that are shooting water up into the air and landing about 6 feet from the tube. I took photos, but I'm not being allowed to download them to this site (message says the file is too big).

In-Progress
November 19, 2024Landscape

The parkway artificial grass in front of 1629 Zinfandel is badly damaged. It appears to have been scorched/burned by something extremely hot. The turf is melted.

In-Progress
January 30, 2025Landscape

I noticed recently that the bushes were trimmed on the Miwok Park Trail near Chianti Ln. and thank you for that. There are common area bushes that adjoin our bushes on Chianti Ln. and we try to keep our property trimmed, but it seems that this common area is always overlooked and I have to ask for them to be trimmed. So, I am asking for the 5 bushes that adjoin ours be trimmed to the same height of what is on our property. Thank you!

In-Progress
January 31, 2025Landscape

Over two years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. I have a view fence that overlooks the upper park, and the space between the fence and the grass is constantly growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. When will the promised bark be reapplied? I see that it was done near the clubhouse. I pay a lot in HOA fees to be ignored for many years. This is marked as completed, but the only bark that is left, and that is very little, is from the original bark that was put down many years ago. Thank you.

In-Progress
March 21, 2025Landscape

Trilogy Parkway and Vineyards Parkway. Entrance on Trilogy Parkway by Monument Sign There is a water/sprinkler leak. It has been leaking for some time.
Thanks
Ken

In-Progress
February 21, 2020Landscape

There appears to be a water leak in the median where the large fountain is located at the foot of Trilogy Parkway. Water has been running onto the side of the street leading to the club for several days.

Completed
February 22, 2020Landscape

Water is constantly running along the sidewalk on Trilogy Parkway between the sidewalk and the ground cover/hedges. Water is most noticeable where the sidewalk curves right (when walking up from California Trail to Clubhouse).

Completed
April 24, 2020Landscape

I applaud your team for putting in the dog waster dispensers on Vineyard Parkway. I have seen several members picking up after their dogs. I noted for the last several days that there are no bags in the dispensers and when I walk, I see a lot of dog waste on the sidewalk, some already stepped in.....

Regards
Dave

Completed
June 10, 2020Landscape

1619 CHIANTI LN - The sodded vacant area (PG & E easement)adjacent to our lot at 1619 Chianti Ln. has been allowed to get very dry and brown. Apparently, in an attempt to revive it, sprinklers were turned on sometime in the morning of June 4 and allowed to run continuously until approx 10AM on June 5. This excessive watering over that amount of time caused the soil to become saturated and soft. Then the high winds of June 6 blew over a tree planted in our yard along the west wall bordering our lot. A grounds and maintenance crew needs to upright and stabilize the tree which is now at about a 30 degree cant from vertical. This needs to be done right away.

Of potentially greater concern is the fact that this unnaturally excessive water can seep under or slab/foundation and cause dynamic changes in the soil beneath resulting in structural damage to our home. And we certainly don't need any more of these issues here in Trilogy!

(this notice was sent to Management Trust on June 7)

Completed
July 20, 2020Landscape

The Trees behind my home at 1627 Healing Rock Court which faces the Club Parking Lot are dying. They were originally YEW PINES like the others along that row of homes. My neighbor The Schwartz asked to have them removed and replaced with these bushes for more privacy. I never approved this removal but didn't want to cause any issues. BUT now that they are not doing well please have them removed and REPLANTED with the YEW PINES that were original planted when I purchased my home. Please let me know as soon as possible. Thank you in advance for reading this request.
Gloria George
831 254-7000

Completed
August 6, 2020Landscape

A number of plants, shrubs, and trees have died. Grasses are an eyesore. The dead hedges at the wine barn, the over watered olive trees, and the unsightly grasses at Miwok Park. The olive trees leading up to the club on Trilogy Parkway a number of the olive trees have been over watered and there is a standing accumulation of water under them of about 3 inches or more. If the situation is not quickly resolved, the olive trees will die. This not only means that they will need to be replaced, but also it will come at a cost which the homeowners will have to absorb. If you share my concerns, it is my hope that this information will spur you into action, and that you will write to both the HOA & the board.

Completed
August 6, 2020Landscape

Thank you, The HOA in getting this matter taken care of.
“The trenching for the olive trees that are currently under water will be taking place tomorrow”
My understanding is the HOA is working extremely hard to get our landscaping back in order.

Completed
August 14, 2020Landscape

1619 CHIANTI LN - Drainage on vacant lot adjacent to us (PG & E easement) needs to be reworked. (More than a shovelful or two of dirt, I might add) When the irrigation sprinklers are left on excess water, instead of draining to the street, seeps under the block wall, floods the west portion of our lot and will continue to seep under our slab. A tree in our yard has already blown over due to supersaturated soil. Potential soil instability and resulting damage to our home exists. Excessive irrigation can be addressed; excessive winter rains cannot. It's 100 degrees now........soon it will be raining!

Completed
August 17, 2020Landscape

At roughly 8:30 AM the last couple of days, there is the sound of a lot of water flowing under one of the rosemary shrubs in Miwok park. Haven't dug into the dense plant, but I'm guessing it is a drip that blew it's head off or undergrounded hosing since not a lot of water, just the sound of rushing water. I took a photo of which plant it is if you want me to email it to someone. If not, it's near the entrance off of Miwok near the gate (NOT the one off of Chianti). On right side as you enter, roughly 3rd plant in between walkway and gasline sign

Completed
August 24, 2020Landscape

We have two oak trees outside our fence above the olive grove that are severely blighted. They are losing all their curled leaves rapidly. Please come by and see if you can rescue these beautiful trees. 1154 St. Julien St., Bordeaux.

Roy Short

Completed
January 7, 2021Landscape

Miwok park (corner of Barberesco & Miwok) needs the grass replaced. The wild grasses are truly dead and not merely dormant. This half of the park has looked this way for a year and has only gotten worse. Wild grass was a poor choice and if the grass just doesn't look good nor has it grown well. Could we please replace the wild grass with turf grass?

Thank you

Completed
January 7, 2021Landscape

The “park grass area” on Miwok is horrible looking. Weeds, dead plants, overgrown olive trees, dead and bald grassy areas. I was hoping TerraCare would be improving this but it doesn’t seem like it.

Completed
 Reported Location Issue Status

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