Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 301 - 325 of 657

 Reported Location Issue Status
July 5, 2021Club

Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!

Completed
October 2, 2024Villages

Our exit gate in Rhone is off the hinges and needs emergency attention

Completed
July 29, 2024Club

Outside mailroom door has not been latching completely on its own for the last few days.

Completed
April 5, 2023Club

Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?

Completed
January 18, 2023Club

Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.

Completed
July 17, 2022Landscape

Over one year ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. Is that still on hold or will that be completed sometime in the near future? I have a view fence that overlooks the upper park, and the space between the fence and the grass is great for growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. They do not spray the spurge which is a prolific spreader of seeds. I have been weeding the area behind my fence about every two weeks. New bark won't solve the problem completely, but it would help.

There is also a watering issue near Chianti on the upper park. There is a large area that is dry because it is not getting water from a sprinkler. Near that area between the grass and Chianti there is constant water runoff into the dirt, (that should be covered with bark) causing the area to puddle with water and be very muddy. This poses a slip hazard for people that leave the trail and take a short cut over to Chianti. It is also an attraction for wasps. Thank you for your response.

Completed
January 31, 2025Landscape

Over two years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. I have a view fence that overlooks the upper park, and the space between the fence and the grass is constantly growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. When will the promised bark be reapplied? I see that it was done near the clubhouse. I pay a lot in HOA fees to be ignored for many years. This is marked as completed, but the only bark that is left, and that is very little, is from the original bark that was put down many years ago. Thank you.

In-Progress
March 1, 2023Pool

Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!

Completed
July 20, 2024Landscape

Park and trail between Chianti Ln and Barbaresco

50% of grass is burnt out to due need of sprinkler maintenance. Some are misdirected and others are clogged.

Larry

In-Progress
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

Completed
November 17, 2022Club

Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)

Completed
December 14, 2024Club

Pathway bollard light on Trilogy Pkwy, uphill, right hand side from tower/gazebo, failing . Flickering on and off

Completed
March 2, 2023Gates

Ped card reader not working at Miwok gate

Completed
November 28, 2019Gates

Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly

Completed
June 16, 2025Villages

Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.

Completed
October 29, 2022Villages

Pedestrian gate at the end of Voignier Court does not latch. This is the gate that goes to the walkway below the vineyards.

Completed
April 28, 2024Villages

Pedestrian gate between Viognier Court and the walking path behind Bordeaux does not work. Combination does unlock the gate but the gate frame is "stuck" and takes a very hard push to open from the court side. Once open, it will not close again. It appears that the silver rectangular plate on the fence side of the lock extends too far beyond the fence post and prevents the gate itself from closing. There are large bolts on the latch plate which may be the cause. This is a recent problem and was not the case about 1-2 weeks ago since I have been using the gate a couple on a regular basis since it was installed.

Completed
October 11, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working or at least this morning, October 11, it was not working.

Completed
November 3, 2021Gates

Pedestrian/golf cart gate at end of Lafite Lane is not working, 11/3/21. It has not worked at all this week as well as last week.
This is a ongoing issue with this gate.

Completed
December 11, 2023Club

Please add the mailroom hours to the hours tab on the MTL website

In-Progress
November 16, 2023Pool

Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!

Completed
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
October 3, 2019Wine Barn

Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.

Completed
December 31, 2021Tennis / Pickleball Court

Please rehang the #1 sign at tennis court #1. Thank you!

Completed
April 24, 2024Club

Please replace broken hooks in the ladies locker room toilet area.

Completed
 Reported Location Issue Status

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