August 30, 2023 | Pool | One of the lane separators in the indoor pool is broken again. The second time this year. It seems to happen when the water aerobics class takes it down to hold their class. Now it has been sitting on the deck for several weeks. What is the status of this?
| Completed |
April 17, 2023 | Pool | One of the lane separators in the indoor pool is broken. The small metal hook at the "deep end" came off of the steel cable. It just needs a tiny cable clamp to reattach it. BTW, at the "shallow end", the apparatus to tighten and loosen the lane separator is frozen and has been for a long time. As a result, when the lane separator is removed, it's necessary to rotate and loosen the eyelet that screws into the side of the pool -- probably not a good long-term solution. The same apparatus on the other two late separators works well.
| Completed |
March 26, 2023 | Club | One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.
1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.
| In-Progress |
June 3, 2024 | Landscape | One of the two newly planted young purple flowering trees at Miwok Park needs to be re-secured at its support pole. It has broken loose from the top tie and bending over. If not secured, the tree will not grow straight. I noticed this driving by and did not stop to take a photo.
| In-Progress |
June 13, 2024 | Gates | Ongoing issues with Viognier pedestrian gate. Maintenance report filed several times in the past 14 months.
1. The gate has a reversed strike plate and elevated screws. The elevated screws sometimes block the gate from closing or make it hard or impossible to open. This is/has been part of the ongoing gate sticking open or not opening problem.
2. Additionally and with more impact - in the afternoon after the sun hits the metal fence, the framing of the gate expands. When it expands the top of the gate is blocked from both opening and closing by the metal fence. If you want to observe the problem come out in the late afternoon. It will not be in evidence in the A.M.
3. The problem is once the gate is opened in the afternoon, it will remain open until it cools off, then it closes on its own. Meanwhile the gate does not provide a security-related function as it stay open until late P.M..
| Completed |
July 5, 2021 | Club | Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!
| Completed |
October 2, 2024 | Villages | Our exit gate in Rhone is off the hinges and needs emergency attention
| Completed |
July 29, 2024 | Club | Outside mailroom door has not been latching completely on its own for the last few days.
| Completed |
April 5, 2023 | Club | Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?
| Completed |
January 18, 2023 | Club | Outside of the spa area is a small sitting area with 2 double seats and 2 tables. The cement in that area has a large stain of spilt food or drink or something that has been there a long time. Can the area be hosed off? The spa itself is immaculate, but this area looks terrible and is the first thing you see when coming to the spa. Thank you so much.
| Completed |
July 17, 2022 | Landscape | Over one year ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. Is that still on hold or will that be completed sometime in the near future? I have a view fence that overlooks the upper park, and the space between the fence and the grass is great for growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. They do not spray the spurge which is a prolific spreader of seeds. I have been weeding the area behind my fence about every two weeks. New bark won't solve the problem completely, but it would help.
There is also a watering issue near Chianti on the upper park. There is a large area that is dry because it is not getting water from a sprinkler. Near that area between the grass and Chianti there is constant water runoff into the dirt, (that should be covered with bark) causing the area to puddle with water and be very muddy. This poses a slip hazard for people that leave the trail and take a short cut over to Chianti. It is also an attraction for wasps. Thank you for your response.
| Completed |
January 31, 2025 | Landscape | Over two years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. I have a view fence that overlooks the upper park, and the space between the fence and the grass is constantly growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. When will the promised bark be reapplied? I see that it was done near the clubhouse. I pay a lot in HOA fees to be ignored for many years. This is marked as completed, but the only bark that is left, and that is very little, is from the original bark that was put down many years ago. Thank you.
| In-Progress |
March 1, 2023 | Pool | Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!
| Completed |
July 20, 2024 | Landscape | Park and trail between Chianti Ln and Barbaresco
50% of grass is burnt out to due need of sprinkler maintenance. Some are misdirected and others are clogged.
Larry
| In-Progress |
November 4, 2022 | Club | Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken
| Completed |
November 17, 2022 | Club | Parking lot lights on steps leading to second level parking not working.
Two ground lights in roundabout not working.
(Observed at 6:00 p.m., 11-17-22)
| Completed |
December 14, 2024 | Club | Pathway bollard light on Trilogy Pkwy, uphill, right hand side from tower/gazebo, failing . Flickering on and off
| Completed |
March 2, 2023 | Gates | Ped card reader not working at Miwok gate
| Completed |
November 28, 2019 | Gates | Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly
| Completed |
October 29, 2022 | Villages | Pedestrian gate at the end of Voignier Court does not latch. This is the gate that goes to the walkway below the vineyards.
| Completed |
April 28, 2024 | Villages | Pedestrian gate between Viognier Court and the walking path behind Bordeaux does not work. Combination does unlock the gate but the gate frame is "stuck" and takes a very hard push to open from the court side. Once open, it will not close again. It appears that the silver rectangular plate on the fence side of the lock extends too far beyond the fence post and prevents the gate itself from closing. There are large bolts on the latch plate which may be the cause. This is a recent problem and was not the case about 1-2 weeks ago since I have been using the gate a couple on a regular basis since it was installed.
| Completed |
October 11, 2021 | Gates | Pedestrian/golf cart gate at end of Lafite Lane is not working or at least this morning, October 11, it was not working.
| Completed |
November 3, 2021 | Gates | Pedestrian/golf cart gate at end of Lafite Lane is not working, 11/3/21. It has not worked at all this week as well as last week.
This is a ongoing issue with this gate.
| Completed |
December 11, 2023 | Club | Please add the mailroom hours to the hours tab on the MTL website
| In-Progress |
November 16, 2023 | Pool | Please could you heat the indoor pool a few degrees. It is way to cold.
Thank you!
| Completed |