| October 7, 2023 | Gates | Entry gate to la tour staying open. Won’t close.
| Completed |
| October 9, 2023 | Gates | St. Julien gate call box - Did not work when putting in my phone code to call my cell phone to let me enter the gate. Let me know if this is not clear - Thank you! Shelley
| Completed |
| October 17, 2023 | Gates | St. Julien gate is stuck, not operational and making a loud noise - PLEASE HELP!
I took a video with sound but the file was too large to upload so I have attached a photo only. So this is my second attempt with photo only and it will not upload either.
| Completed |
| October 24, 2023 | Gates | Zinfandel exit gate was not closing at 10:33pm. Watched for several minutes.
| Completed |
| October 25, 2023 | Gates | Exit Gate on Latour is stuck open.
| Completed |
| October 27, 2023 | Gates | Sonoma Resident reports Zinfandel exit gate not closing.
| Completed |
| October 27, 2023 | Gates | Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.
Sonoma gate on Zinfandel
| Completed |
| November 2, 2023 | Gates | Entrance Gate on Latour remains open - does not close.
| Completed |
| November 2, 2023 | Gates | Zinfandel exit gate is stuck open, entry gate is working
| Completed |
| November 4, 2023 | Gates | Zinfandel exit gate not closing again
| Completed |
| November 7, 2023 | Gates | Zinfandel Gate is stuck open (again)…
| Completed |
| November 8, 2023 | Gates | The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?
| In-Progress |
| November 14, 2023 | Gates | Entrance gate to Rhone Village is stuck, one side closed, one side open.
| Completed |
| November 15, 2023 | Gates | Zinfandel exit gate is stuck open again
| Completed |
| November 16, 2023 | Gates | The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.
| Completed |
| November 28, 2023 | Gates | Bordeaux Entrance gate at Latour is sitting open.
| Completed |
| November 30, 2023 | Gates | Yes, just letting you know that the Latour entrance gate is remaining open.
| Completed |
| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
| December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| Completed |
| December 13, 2023 | Gates | The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.
| Completed |
| December 17, 2023 | Gates | I ride my bicycle out the Sonoma gate 2 - 3 times per week. Up until about 2 weeks ago the gate would open automatically as I rode directly in front of the gate. Now it will not open at all. I would assume some type of sensor is either faulty or defective.
| Completed |
| December 18, 2023 | Gates | The Christmas lights on the Solera entry gate into Tuscany are out of order.
| Completed |
| December 28, 2023 | Gates | Bordeaux resident reports the Viongier gate now not lockable, completely broken.
| Completed |
| January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
| January 22, 2024 | Gates | Lafite CT Golf Cart GAte card reader not working from either side. Reader at Rhone vehicle gate works
| Completed |