Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 1 - 25 of 870

Entries
 Reported Location Issue Status
November 9, 2020Bocce Court

The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.

Completed
August 9, 2025Bocce Court

Cold water fountain at Bocce Courts has algae
growing in supply inlet, which is also restricting
water flow. HEALTH HAZARD!

Completed
December 26, 2024Bocce Court

Happy Holiday! Not urgent but the bathroom at the Bocce courts needs cleaning. I tried to tidy it up yesterday (paper towels on the floor, even gave the toilet a scrub but you need a new brush there and there was no cleaning product.). There is toilet paper but I couldn't figure out how to put it on the holder. Paper towels are out as well. Thanks very much.

Completed
March 29, 2023Bocce Court

Sand bags have been removed from the V Ditch drain behind the Bocce Court and mud and sand are now flowing into the drain which may cause underground blockage. I have photos that I can send to a separate email if that would be helpful.
Thanks for checking on this issue.
Shay

Completed
September 16, 2023Bocce Court

Excessive irrigation watering in bocce park on California Trail. The section that is parallel to the last home up California Trail has been working for over 3 hours today. I don't think it needs anything close to that much water. Picture attached.

Completed
December 19, 2024Bocce Court

The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay

Completed
September 6, 2020Bocce Court

Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).

Completed
July 17, 2021Bocce Court

Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.

Completed
June 15, 2022Bocce Court

The Restroom at the Bocce courts needs maintenance/cleaned
The light is flickering off and on, I have seen cleaner gas station restrooms
Thanks

Completed
July 10, 2023Bocce Court

Faux Wooden fence behind Bocce Court has come apart and needs to be repair.

Completed
April 10, 2020Bocce Court

At the Bocce Ball court on the left side of the walkway as your face the courts. One of the sprinkler heads has popped off shooting up a geyser. I put it back in place but noted the twist cap would not lock anymore. Please fix. Thank you.

Completed
February 2, 2021Bocce Court

Card reader at Trilogy Pkwy. /Bocce Courts pedestrian and golf cart gates not working.

Completed
May 11, 2020Bocce Court

The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.

Completed
November 27, 2022Club

All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees

Completed
March 26, 2024Club

The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.

Completed
March 3, 2024Club

There seems to be something wrong with the HVAC in the Clubhouse, especially in the restaurant area. It seems like the air conditioner is on because cool air is constantly coming out.

Completed
February 10, 2020Club

The door to locker #24 in the men’s locker room is off one hinge.

Completed
July 5, 2021Club

Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!

Completed
September 18, 2023Club

2 Problems:

1) In the gym by the mirrors where the Pilates table is and all the floor exercise is done there have been ants crossing the mats for weeks. The ants make it uncomfortable to do floor exercise.

2) Also, all 3 elliptical machines that the monitors are in operable. The machines need service.

When I advised the SAWA spa staff they keep assuring me that both problems are being handled, but it's been weeks. So I submit this report on Sept 18th, just to properly go through channels with a date marker.

Completed
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

Completed
July 6, 2022Club

It seems like the playlist in the gym has changed to a more contemporary theme. What happened to the classic rock that was voted in? Thanks!

Completed
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

Completed
November 22, 2019Club

Lights out on steps to Mail Room for several days now

Completed
August 27, 2023Club

The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?

Completed
October 28, 2020Club

All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.

Completed
 Reported Location Issue Status

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