| March 6, 2026 | Entrance & Gates | You cannot get out the pedestrian gate at the entrance. The lock is not working. I put the code C2463 in 5 times and it would not open. I had to wait for a car to leave and then walk out the vehicle gate. I was able to get back in the pedestrian gate with the code. Only going out goes not work.
| In-Progress |
| August 20, 2025 | Resort Collection | We own a resort model and have not seen landscapers again in the past 2 weeks.
Our backyard plants need to be cut back / trimmed. Severely overgrown.
9907 Spinel Pl
| In-Progress |
| September 25, 2025 | Community Parks | There is a water leak at the park on the corner of Bloodstone and Spinel. Based upon the lack of water running down the gutter a few minutes ago, this likely just occurred.
| In-Progress |
| April 14, 2026 | Entrance & Gates | The water leak next to the roundabout
| In-Progress |
| September 10, 2025 | Afturburn | The TV's on most of the equipment in the gym show only two stations - Fox News and a Fox sports talk shows. Everything else comes up just a dark DirectTV screen.
| In-Progress |
| October 21, 2025 | Resort Collection | the tree in my front yard is dying
9552 Jadeite Lane
| In-Progress |
| July 29, 2025 | Landscaping on Club Grounds | The plants in the Afterburn outdoor yoga area need to be trimmed.
| Completed |
| March 8, 2026 | Entrance & Gates | The pedestrian gate at the front of the complex is still not working to exit. To enter the complex, the combination works. To exit, I have to wait for a vehicle to leave and walk out the vehicle gate.
| In-Progress |
| March 27, 2026 | Dog Park | The issue has been brought up at HOA meetings numerous times. I personally spoke to Anthony (a porter) back when he worked here. The issue is simple: wiring connections to the lighting on all of the gazebos...dog park,pool,etc. is exposed! Connection is on top of the metal structure. Even if this complies with code, there still exists an electrical hazard when the connection point breaks down from exposure.
| In-Progress |
| December 7, 2025 | Welcome Center | The handle/lock is broke again at the pedestrian gate next to the Welcome Center. The Inside handle is loose and moved 180 degrees preventing the gate from opening either way. Please replace the whole design. It's been a problem since it was installed 3 years ago.
| In-Progress |
| March 7, 2026 | Entrance & Gates | The front man gate on the outgoing side is not working. The incoming side is working.
| In-Progress |
| March 6, 2026 | Entrance & Gates | The front man gate is not working. I tried the code 2463 several times and it did not work. Was the code changed or is it broken?
Thanks!
Chris
| In-Progress |
| March 31, 2026 | Afturburn | The clock in the fitness center classroom is showing an incorrect time and date. The is the display on the east wall.
| In-Progress |
| October 16, 2025 | Kindred & Main | Suckers on trees in the court yard between CC and Afterburn need to be removed.
| In-Progress |
| October 3, 2025 | Pickleball Courts | Plants on north side of Pickleball courts do not seem to be getting enough water.
| In-Progress |
| September 16, 2025 | Landscaping on Club Grounds | Plant irrigation spraying instead of dripping. Location is directly across the street from the Welcome Center/Sales Office parking lot.
| In-Progress |
| October 31, 2025 | Resort Collection | Paint peeling from garage door light fixture.
| In-Progress |
| July 29, 2025 | Entrance & Gates | My husband Michael has been swimming between 5:00 and 5:30 am for two months. In the last week the pool gate is not responding to his fob nor name tag.
Please advise.
Thank you,
Genette McGowan
| Completed |
| May 6, 2026 | Afturburn | Many of the lockers in the women’s locker room are either locked shut or locked open.
| In-Progress |
| August 10, 2025 | Pickleball Courts | landscaping plant leak - across the sidewalk from the most northeast corner pickle ball court. The plant with the large leak had a dug hole around it so we suspect it is a known issue, but the leak is substantial, so I wanted to report it just in case.
| Completed |
| August 21, 2025 | Dog Park | landscaping plant leak - across the sidewalk from the "large dog" dog park, southwest corner. It looks like a large truck cut the street corner and ran over one of the plants. The drip line is spraying and not dripping, creating a large puddle alongside the curb on the cornet. Sorry, but we didn't have our phones with us to take a picture.
| In-Progress |
| September 6, 2025 | Landscaping on Club Grounds | Irrigation leak on north side of Lapis by parking lot for Shea employees
| In-Progress |
| September 18, 2025 | Entrance & Gates | Irrigation leak on east side of the entrance at 8:20 this morning.
| In-Progress |
| February 4, 2026 | Entrance & Gates | I went out the pedestrian gate by the Welcome Center. The gate code would not work when I tried to come back in. I tried the code 6 times and it would not work. C2463
| In-Progress |
| May 20, 2026 | Resort Collection | I believe there’s something wrong with the drip irrigation as there was water gushing out from under our front steps and down the street in gallons. It was flowing over the Electric box. It was like that when I just got home and then it stopped about five minutes later. It appears there’s a leak somebody needs to come look at though.
| In-Progress |